With a stay at Quality Inn & Suites Dallas - Cityplace, you'll be centrally located in Dallas, within a 5-minute drive of American Airlines Center and Southern Methodist University. .This hotel is 3.2 mi (5.2 km) from Dallas Market Center and 9.1 mi (14.7 km) from Galleria Dallas.
What's nearby
Southern Methodist University - 3 min drive
Dallas World Aquarium - 4 min drive
American Airlines Center - 4 min drive
Kay Bailey Hutchison Convention Center - 5 min drive
Dallas Market Center - 5 min drive
Getting around
Dallas Medical-Market Center Station - 15 min drive
McKinney & Blackburn Tram Stop - 15 min walk
Love Field Airport (DAL) - 18 min drive
Restaurants
McDonald's - 3 min walk
LDU Coffee - 6 min walk
Jack in the Box - 2 min walk
Spider Murphy’s Pub - 10 min walk
DaLat - Late Night Vietnamese Comfort Food - 7 min walk
About this property
Quality Inn & Suites Dallas - Cityplace
Hotel with free breakfast, near Southern Methodist University
Quality Inn & Suites Dallas - Cityplace offers 78 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 78 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a vending machine.
For lunch or dinner, stop by Buzz Brew, a restaurant that specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service is provided. A complimentary continental breakfast is served daily from 6:00 AM to 8:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 8:00 AM.
Buzz Brew - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Late night fare is available from room service.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Motorhome/coach/lorry parking (free) on site
Wheelchair-accessible parking available
Food and drink
Free continental breakfast available daily 6:00 AM–8:00 AM
1 restaurant and 1 coffee shop/cafe
Room service available
Restaurants on site
Buzz Brew
Things to do
Fitness centre
Outdoor pool
Family friendly
Free cots/infant beds
Laundry facilities
Microwave
Outdoor pool
Fridge
Conveniences
Newspapers in reception
Vending machine
Guest services
24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Business services
Business centre
Outdoors
Pool sunloungers
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Upper floors accessible by stairs only
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)
More
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Free cots/infant beds
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels
Entertainment
Premium channels
Satellite channels
TV
Food and drink
Coffee/tea maker
Microwave
Fridge
More
Access via exterior corridors
Free local calls
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Renovations and closures
The following facilities will be closed during the winter:
Swimming pool
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
0.53 percent destination fee will be charged
We have included all charges provided to us by the property.
Optional extras
Pet fee: USD 100 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
We should mention
This property does not have elevators
The seasonal pool will be open from March to October
Property is also known as
Best Western Cityplace
Best Western Cityplace Dallas
Best Western Cityplace Inn
Best Western Cityplace Inn Dallas
Best Western Cityplace Hotel Dallas
Cityplace Inn
Quality Inn Suites
Best Western Cityplace Inn
Quality Inn Suites Dallas Cityplace
Quality Inn & Suites Dallas - Cityplace Hotel
Quality Inn & Suites Dallas - Cityplace Dallas
Quality Inn & Suites Dallas - Cityplace Hotel Dallas
Quality Inn & Suites Dallas - Cityplace Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel was ok, barely, definitely lower than my expectations, you can tell they’ve tried to keep the property maintained but are struggling. The price doesn’t really reflect the quality of the hotel, next time will be looking for a better option in the area.
Aaron
Stayed 1 night in Oct 2024
8/10 Good
Donny
20 Oct 2024
Liked: Cleanliness
.
Donny
Stayed 1 night in Oct 2024
8/10 Good
sandra
19 Oct 2024
Liked: Room comfort
sandra
Stayed 1 night in Oct 2024
6/10 Okay
Tracey
Travelled with family
16 Oct 2024
Didn’t like the 100.00 damage deposit.
Asked for a room with roll away bed or pull out couch- was given a room without. They did accommodate us by moving rooms.
Room was really damp both days even though we ran the AC.
Fan not working in bathroom.
There was no closet in our room and I needed to hang up a dress
Bed was comfortable
Location excellent- easy access to 75 and Spur 366
When I checked into this dirty hotel before I ever saw my room, there was a surprise hundred dollar deposit because I paid with credit card even though the hotel room was paid for in full before I arrived.
There was a condom wrapper left in the trashcan. Blood or other type of material on the floor and walls.
Vernon
Stayed 2 nights in Oct 2024
4/10 Poor
Karen Gamez
Travelled with group
13 Oct 2024
Disliked: Cleanliness, staff & service, amenities
We had a small couch in our room but we wanted to move to get more cool air since it was in the way. We found a dirty sock, a lid for a large drink and so much dirt. We also found 2 pairs of black socks under the cubby of the TV.
Karen Gamez
Stayed 2 nights in Oct 2024
4/10 Poor
Leah or Dakin
13 Oct 2024
Liked: Room comfort
Disliked: Staff & service
Will not stay again.
The people at front office was not friendly, was not very informative about the hotel While I was there I was outside early morning drinking coffee and a handy man I am assuming approached me and scared me and was trying to tell me there were scorpions,spiders and snakes around the property then kept talking like he was trying to flirt. I went told my husband.
Leah or Dakin
Stayed 2 nights in Oct 2024
6/10 Okay
Donny
13 Oct 2024
Liked: Property conditions & facilities
Disliked: Staff & service
They add a deposit didn’t say nothing online at it
The place wasn't close to what was advertised. It was in a very sketchy area and I did not feel safe walking around during the day. There was no on-site coffee shop and the attached restaurant was not in operation The hotel was actually a motel that was old and dingy. The rooms are much smaller than shown in the pictures. I took a look around and decided not to stay.
This place was dirty smelled very strong of air freshener as you opened the door trying to cover the bad smell of the bed coverings that were stained and smelled of body odor. The bathroom was musty smelling and the bathtub was stained and had hair in it. The area felt unsafe for women traveling alone I saw several people laying anround on the ground in the area of this establishment. The area around our room smelled strongly of illegal substance. The AC unit was separated from the wall you could see outside. We tried to get a refund and leave but the lady at the front desk refused to refund our money. I felt so unsafe I left anyway without a refund. Do not stay here the place is the worse I’ve ever seen or been to, the pictures online are deceiving. We were booked for 1 night for a dr visit nearby. This place needs a high fence with a secure gate to go through it’s definitely a crime area and needs attention and a deep cleaning. Stay far away from this run down motel.
Overall I guess it was okay, it’s giving very much Motel6 vibes which I somewhat expected.. what I wasn’t expecting was to pay a $100 deposit ( refundable) for a facility like this one which I’ve never had to do before. 3-5 business days if with card and immediately back the next day if with cash which doesn’t make sense to me because they can’t even check the room to see if they need to keep your deposit but whatever lol
The kicker is that the room was disgusting, literally stuff on the walls, the sheets were not cleaned properly or just stained from previous uses that didn’t come off with washes, either way needs to be replaced. The shower was giving very much shower with sandals on ( which I did) or get some fungus.
Over all experience was a 5/10, would not stay here again unless absolutely freaking necessary.
Daniela
Stayed 1 night in Oct 2024
2/10 Terrible
John
9 Oct 2024
Disliked: Staff & service
Night auditor was a liar
The night auditor told me I could check in early and I did. Then he called me to tell me I had to leave at 11 that morning that I did not have a reservation for the following g night. He told me he had moved
my reservation to the previous night and that I would have to pay again to stay that evening. I felt like he took advantage of the situation knowing I would just agree because I didn’t want to mess with it. He was right.
The room did not smell good at all, very moldy. It did not look like the pictures on the website at all. The breakfast was very limited, small muffins, waffles, bread and yogurt, and two cereals. Will not book this hotel again
The hotel was amazing. My problem was there was a $100 refundable deposit or cards or $50 in cash. The room itself was less than the deposit for one night. If I would of known I was paying double I would of done a different hotel. Whoever was aboive us never went to sleep and had a dog who sounded like a giraffe running amuck.
D'Lisa
Stayed 1 night in Oct 2024
2/10 Terrible
Yvonne
4 Oct 2024
I will never go back to that hotel again. It was a fake picture of everything in the internet. It sinks like dirt and smoke. Bathroom way too small can’t even use the bathroom with the door closed. Parking sucks . Never again
Staff were rude, inconsiderate. The hotel was very old and nasty nasty place. Would not recommend. Manager was extremely rude and cheated us out of $80.
I wanted to run the minute I arrived because as a woman alone I felt unsafe as there were many people hanging around outside. Also, the property was dirty and run down. Since it was late, I decided to stay one night and lock myself in the room. However, when I opened the door to my room there was a man in the bathroom shaving! I left immediately. Travelocity should not have this property on their site!
Spencer
Stayed 2 nights in Sep 2024
6/10 Okay
Maria
Travelled with family
2 Oct 2024
Roach in the room
Maria
Stayed 2 nights in Sep 2024
6/10 Okay
Anthony
Business traveller
27 Sept 2024
Liked: Cleanliness, staff & service, room comfort
If you don't like noisy neighbors, don't stay here
It was not terrible, but it wasn't good either. The neighboring residents were very loud. I get a sense that some of these residents are not regular hotel patrons but residents given government assistance to live here. I just warn that future hotel patrons that would stay at this hotel would not put up with the noise, fighting and general verbal and physical abuse of their child.