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TownePlace Suites by Marriott Dallas Downtown

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TownePlace Suites by Marriott Dallas Downtown

Exterior
Coffee/tea maker, cookware/dishes/utensils
Outdoor pool, pool umbrellas, pool loungers
Desk, laptop workspace, blackout curtains, iron/ironing board
Terrace/patio

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Parking available
    Parking available
  • Gym
    Gym
  • Laundry
    Laundry
  • Kitchen
    Kitchen

Explore the area

Map
555 Evergreen St., Dallas, TX, 75201
  • Kay Bailey Hutchison Convention Center
    5 min walk
  • Majestic Theater
    9 min walk
  • John F. Kennedy Memorial
    16 min walk
  • Dallas, TX (DAL-Love Field)
    22 min drive

Room options

View all photos for Studio, Multiple Beds (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, Multiple Beds (Hearing Accessible)

  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Coffee/tea maker, cookware/dishes/utensils

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 48 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Coffee/tea maker, cookware/dishes/utensils

Studio, Multiple Beds

  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby
Fairfield Inn & Suites by Marriott Dallas Downtown
Pool
Breakfast included
Free WiFi
Air conditioning
3.9 out of 5, Good, (1000)
The price is NZ$572
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Fairfield Inn & Suites by Marriott Dallas Downtown

About the area

Dallas

A stay at TownePlace Suites by Marriott Dallas Downtown places you in the heart of Dallas, just a 5-minute walk from Kay Bailey Hutchison Convention Center and within a 5-minute drive of American Airlines Center. .This hotel is 3.1 mi (4.9 km) from Dallas Market Center and 11.3 mi (18.1 km) from Galleria Dallas.

What's nearby

  • Kay Bailey Hutchison Convention Center - 5 min walk - 0.4 km
  • Majestic Theater - 9 min walk - 0.8 km
  • Dallas World Aquarium - 18 min walk - 1.5 km
  • Reunion Tower - 18 min walk - 1.5 km
  • American Airlines Center - 3 min drive - 2.7 km

Getting around

  • St Paul Station - 12 min walk
  • Dallas Union Station - 14 min walk
  • Dallas-Fort Worth Intl. Airport (DFW) - 27 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Waterproof - ‬8 min walk
  • ‪The Crafty Irishman - ‬7 min walk
  • ‪Pegasus City Brewery - ‬6 min walk
  • ‪Flying Horse Cafe - ‬8 min walk

About this property

TownePlace Suites by Marriott Dallas Downtown

Hotel with free breakfast, near American Airlines Center
TownePlace Suites by Marriott Dallas Downtown offers 132 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. 40-inch LED televisions come with premium satellite channels. Accommodations have kitchens with cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 132 air-conditioned rooms featuring kitchens. 40-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of TownePlace Suites by Marriott Dallas Downtown. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 45 per day)

Food and drink

  • Free continental breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–9:30 AM on weekends

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Outdoor pool
  • Separate living room
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch LED TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 45 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites Marriott Dallas Downtown Hotel
TownePlace Suites Marriott Dallas Downtown
Towne Suites riott Dallas
TownePlace Suites by Marriott Dallas Downtown Hotel
TownePlace Suites by Marriott Dallas Downtown Dallas
TownePlace Suites by Marriott Dallas Downtown Hotel Dallas

TownePlace Suites by Marriott Dallas Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 339 out of 708 reviews" "
Rating 8 - Good. 182 out of 708 reviews" "
Rating 6 - Okay. 78 out of 708 reviews" "
Rating 4 - Poor. 42 out of 708 reviews" "
Rating 2 - Terrible. 67 out of 708 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Jasmine

Liked: Staff & service
Disliked: Cleanliness
I had to change rooms three times during my stay that I checked out 1 day because I was just tired of the state of things. The first room was dirty, second room lock was broken and I felt unsafe. Would not recommend this location as the area is not that desirable as well.
Stayed 3 nights in Aug 2024

6/10 Okay

Grazyna

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Good but not so clean.
Stayed 4 nights in Jul 2024

2/10 Terrible

Diana

Disliked: Cleanliness, staff & service, property conditions & facilities
I canceled and i had to looked for another hotel. I still waiting fo my refund.
Stayed 3 nights in Aug 2024

8/10 Good

Hermeliza

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not bad at all is just the outside the surrounding areas is not really safe due to a lot of homeless people living there
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable will come back stay good breakfast
Stayed 4 nights in Jul 2024

10/10 Excellent

CeCe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its one of the best options.
Area is a little sketchy, but close to the convention center.
Stayed 2 nights in Jun 2024

10/10 Excellent

Todo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option
Great hotel, spacious and clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Auriel, Crosby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went down for the weekend for a concert. The room was amazing
Stayed 2 nights in Jul 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nope
We had to cancel after driving around the building and noticed the amount of homeless around the building to include near the entrance. I didn’t feel safe to stay there with my family.
Stayed 2 nights in Jul 2024

10/10 Excellent

Britany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night as a stop on a road trip so we didn't explore all of the amenities. Everyone was very friendly, it was clean and we had a great room for our family of 4. This hotel has been updated and in nice shape. The gym was nice, had everything we needed and clean. There was also a nice spread for breakfast. Only cons were a large population of unhoused people in the area and it was $30 to park the car overnight (Expedia said it was $12).
Stayed 1 night in Jul 2024

10/10 Excellent

Lonniece

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay and Great Staff
My group of 3 was there for a Friday-Friday conference of 20K people. The front desk staff was excellent. Kia was our front desk person, and she was phenominal. The security and parking people were awesome as well. The breakfast was good and hot, and the preparers were very accommodating. I was concerned seeing reviews that the staff was rude. I believe people have expectations as if they were home and then take that out on the staff. I was concerned with the reports of the homeless people. While it was tragic and the people were everywhere...the hotel staff had them contained and none were ever at the front entrance, where we came in and out, and I felt safe as someone was outside at all times. We went to the convention center daily and used LYFT (which was more economical than Uber). If I had to revisit that area I would definitely go back to this property.
Stayed 7 nights in Jul 2024

10/10 Excellent

Alexander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great room, great hospitality. The area is a little iffy, but nevertheless that didn’t let anything ruin the stay. Room was great and smelled great. Will return!
Stayed 1 night in Jun 2024

10/10 Excellent

Pattie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back!
Stayed 4 nights in Jun 2024

8/10 Good

Shekeva

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was pleased with the stay overall but I had a not so nice experience with check in due to the lady being nonchalant and not very nice. Other staff was great! I’d stay again in spite of the rude lady at check in. Also hair was on the sink but room seemed clean.
Stayed 2 nights in Jun 2024

6/10 Okay

Kameron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Weak A/C
The hotel is nice enough but it’s in a bit of a rough area. Lots of homeless people laying around the sidewalks. Valet was full but not the hotels fault there was a big volleyball thing going on. Biggest issue was the A/C. Our room never got below about 73 degrees and when it’s 98 outside it would have been nice to have a bit of a cooler evening. I spent the whole night on top of my covers instead of in them.
Stayed 1 night in Jun 2024

10/10 Excellent

Sidni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Parking Issues
Only issue with this hotel was parking. Had to pay $30 a night for the valet driver to park my car 10ft away from hotel. I have a newer vehicle so I was notified on my phone that my car was also unlocked. Was upset for the fact I had to pay so much just for the possibility of my vehicle getting broken into. Otherwise the suite I stayed in was very nice and the breakfast was great. The internet Tv that was offered was a great addition for movies and Youtube.
Stayed 1 night in Jun 2024

10/10 Excellent

Eric

Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Clarizza

Liked: Cleanliness, property conditions & facilities
M
Stayed 2 nights in Jun 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024