6/10 Okay
Verified traveller
Travelled with family
22 Oct 2024
Liked: Staff & service, room comfort
Country Inn & Suites
We’ve stayed at this hotel before a few years ago and had a good experience so we decided to stay again. Next time I will choose differently.
The elevator smells terrible and the carpet desperately needs replaced. The headboard has a faux leather-like material and had three large chunks missing from it. The toilet was loose and rocked. The shower handle was loose and didn’t maintain the heat setting.
On one of the nights of our stay we came back late (3:00 am from the visiting family at the hospital) and there were people hanging out in the parking lot. A woman who appeared to be drunk/high was sitting in the driver’s seat of a car and a man was standing outside the car. She started yelling at us several times as we walked from our car to the hotel. We told the front desk clerk and he went out immediately to check it out.
The hotel is in a convenient location but is getting rundown. I’m not usually critical in my reviews, but I think this hotel needs some maintenance/updating. I think the rating was a little off at 8.6 Excellent.
Verified traveller
Stayed 2 nights in Oct 2024