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Holiday Inn Express & Suites West by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites West by IHG

Exterior
Exterior
Outdoor pool
Exterior
Interior entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
5420 Interstate Dr, Shreveport, LA, 71109
  • Independence Stadium
    ‪5 min drive‬
  • Hirsch Memorial Coliseum
    ‪5 min drive‬
  • Bally's Shreveport Casino & Hotel
    ‪10 min drive‬
  • Shreveport, LA (SHV-Shreveport Regional)
    ‪12 min walk‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

La Quinta Inn & Suites by Wyndham Shreveport Airport

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, (1172)
The price is NZ$225
for 1 room
includes taxes & fees
12 May - 13 May
La Quinta Inn & Suites by Wyndham Shreveport Airport

About the area

Shreveport

With a stay at Holiday Inn Express & Suites West by IHG in Shreveport (Mooretown), you'll be within a 15-minute drive of Bally's Shreveport Casino & Hotel and Horseshoe Bossier City Casino. .This hotel is 8.1 mi (13 km) from Margaritaville Resort Casino and 1.8 mi (2.9 km) from Mooretown Park.

What's nearby

  • Independence Stadium - 5 min drive - 4.8 km
  • Hirsch Memorial Coliseum - 5 min drive - 5.0 km
  • Willis-Knighton Medical Center - 6 min drive - 6.4 km
  • Bally's Shreveport Casino & Hotel - 10 min drive - 11.7 km
  • Sam's Town Casino - 10 min drive - 11.9 km

Getting around

  • Shreveport Regional Airport (SHV) - 5 min drive

Restaurants

  • ‪Southern Classic Fried Chicken - ‬4 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪Raising Cane's Chicken Fingers - ‬5 min drive
  • ‪Sonic Drive-In - ‬4 min drive

About this property

Holiday Inn Express & Suites West by IHG

Hotel in Shreveport with free breakfast and a fitness center
Holiday Inn Express & Suites West by IHG offers 85 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

This Shreveport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 85 air-conditioned rooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Shreveport? This hotel has 550 square feet (50 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 550 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 40 lbs per pet

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express West Hotel Shreveport
Holiday Inn Express West Hotel
Holiday Inn Express West Shreveport
Inn Express West Shreveport

Holiday Inn Express & Suites West by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 300 out of 665 reviews
Rating 8 - Good. 172 out of 665 reviews
Rating 6 - Okay. 89 out of 665 reviews
Rating 4 - Poor. 50 out of 665 reviews
Rating 2 - Terrible. 54 out of 665 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this facility to anyone. My family and I had an enjoyable time. The staff was kind and friendly!
Stayed 2 nights in Apr 2025

6/10 Okay

Brandon

Stayed 1 night in Feb 2025

6/10 Okay

Donna

Liked: Cleanliness, staff & service, room comfort

Horrible water!

This hotel had the worst water coming from the tap. The chemical odor was extremely strong. That chemical lingered after a shower, too. Management better get things checked before someone gets sick.
Stayed 1 night in Apr 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Apr 2025

10/10 Excellent

Exter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent. Friendly and informative especially as we are seniors.
Stayed 3 nights in Apr 2025

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Karen

Stayed 2 nights in Mar 2025

10/10 Excellent

Spencer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast could have been better and although we went towards the end of breakfast, they were out of most everything.
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bed and pillows were awesome no to hard or soft. Location is great. 10-15 minutes from casinos. We had a late check-in 2am and clerk allowed us late check-out 12pm. Did not try breakfast but it is available. Did not try pool but was very clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Gregory, Angleton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and neat, staff was professional and kind , breakfast was delicious
Stayed 2 nights in Mar 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

James, Kaukauna

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We stayed here on a recent road trip passing through. The check-in process isn’t the smoothest, but I booked through a third-party site, so if I used my IHG app, it may have been better. The room was spacious and it was mostly clean. (found a flosser on the floor). There is only one elevator for the building, so it was slow. It was especially tough with a pet and our room on the 4th floor. The breakfast options were ok.
Stayed 1 night in Mar 2025

10/10 Excellent

Brittany

Stayed 1 night in Mar 2025

8/10 Good

Natasha

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Calicia

Stayed 1 night in Mar 2025

6/10 Okay

Shaquana

Stayed 1 night in Mar 2025

8/10 Good

Shaquana

Stayed 2 nights in Mar 2025

4/10 Poor

David

Travelled with family
Liked: Cleanliness, room comfort
My family and I stayed at The Holiday Inn Express near Shreveport to attend the Society of Krewe Mardi Gras Parade. Upon arrival, I was informed the elevator was not in service and my room was on the 3rd floor. That night was good, but in the morning, the breakfast service was unable to keep up with the amount of people using the benefit and I had to settle for oatmeal even though there was an hour and a half remaining. The last night after the parade was the worst. For some reason, my door was not opening with either of my key cards. The management on duty tried to open it but lacked the technical skills to do so and we were told to wait for the maintenance man to arrive in the morning. We were given another room to sleep in but our luggage was in the locked room. My wife and I are both diabetic and require CPAP machines to sleep and both of those things were in our locked room. Thankfully, we did not need the diabetes meds for an emergency, but our sleep was horrible without the CPAP. The maintenance man showed up the next morning and had the door open in 5 minutes. The Holiday Inn Management refused to offer any compensation other than an apology. In their opinion, since they gave us another room the situation was square. We slept in the clothes we were to the parade, but that was no concern nor the two and a half hours of them trying to open the door unsuccessfully that night. I understand things happen, but at least attempt to do right.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lacie

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice and very convenient to get to the airport.
Stayed 1 night in Mar 2025

8/10 Good

Jae

Stayed 2 nights in Feb 2025

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except for a 100.00 as a deposit..With this acknowledge maybe it can changed.
Stayed 2 nights in Mar 2025

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was good for the short stay. The breakfast was decent but the time served should be extended to 10am. Now what I didn't like was being ignored by the person at check in. I walked in stood at the desk infront of the person and had to wait a few minutes before she acknowledged I was there.
Stayed 2 nights in Mar 2025

2/10 Terrible

Brayden

Business traveller
Liked: Property conditions & facilities
Took and hour and a half to check in and elevator wasn’t working.
Stayed 3 nights in Feb 2025

10/10 Excellent

Stacy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and very nice staff
Stayed 1 night in Mar 2025