They moved me to another hotel,because they overbook. Even though I made my reservation last summer. The new hotel was disgusting Bed Bugs ,Ripped and Stained Sheets , mildew in the bathroom, No hot water. I had to beg for towels. I have pictures of the stains , mildew and bedbugs. This experience ruined my vacation. I will never stay with this chain. I doubt I will use hotels.com ever again!!!