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Grand Santhi Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Santhi Hotel

Outdoor pool
Front of property
Reception
Outdoor pool
Deluxe Suite | Living area

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Jl. Patih Jelantik No.1, Denpasar, Bali, 80113
  • Level 21 Mall
    4 min walk
  • Bali Museum
    19 min walk
  • Puputan Badung Square
    2 min drive
  • Denpasar (DPS-Ngurah Rai Intl.)
    34 min drive

Room options

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 48 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 48 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Super Deluxe Room

Super Deluxe Room

Super Deluxe Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Denpasar

Located in Denpasar, Grand Santhi Hotel is a 4-minute walk from Level 21 Mall and 6 minutes by foot from Saint Joseph Junior High School. .This hotel is 0.5 mi (0.8 km) from Sudirman Grand Mosque and 0.8 mi (1.3 km) from Udayana University Sudirman Campus.

What's nearby

  • Level 21 Mall - 4 min walk - 0.4 km
  • Eat Street - 10 min drive - 9.1 km
  • Seminyak Square - 11 min drive - 9.8 km
  • Sanur Beach - 18 min drive - 7.7 km
  • Seminyak Beach - 32 min drive - 10.8 km

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 34 min drive

Restaurants

  • ‪Bakmi GM - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Pizza Hut - ‬3 min walk
  • ‪Soerabi Bandung - ‬4 min walk
  • ‪The People's Cafe - ‬5 min walk

About this property

Grand Santhi Hotel

Hotel with free parking, a quick walk to Level 21 Mall
Grand Santhi Hotel offers 74 air-conditioned accommodations with complimentary bottled water and slippers. Accommodations offer separate sitting areas. Satellite television is provided. Bathrooms include complimentary toiletries and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site.
Make yourself at home in one of the 74 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and slippers. Conveniences include phones, as well as desks and separate sitting areas.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at Centre Bistro Restaurant, a restaurant which specializes in Indonesian cuisine, or stay in and take advantage of the room service (during limited hours). To-go breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Centre Bistro Restaurant - This restaurant specializes in Indonesian cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 9:00 AM to 10:00 PM
  • Airport shuttle on request

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–10:00 AM: IDR 60000 for adults and IDR 30000 for children
  • 1 restaurant
  • Room service available

Restaurants on site

  • Centre Bistro Restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately IDR 60000 for adults and IDR 30000 for children
  • Airport shuttle fee: IDR 200000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 200000 (one-way), (from 4 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Santhi Hotel Denpasar
Grand Santhi Hotel
Grand Santhi Denpasar
Grand Santhi

Grand Santhi Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 17 reviews" "
Rating 8 - Good. 10 out of 17 reviews" "
Rating 6 - Okay. 2 out of 17 reviews" "
Rating 4 - Poor. 2 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old
Aircon spoilt, old and poorly maintained hotel.
Stayed 3 nights in Nov 2019

10/10 Excellent

Mustafa, India

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast good staff close to all locations ,toilets need glass showers ,otherwise all perfect
Stayed 3 nights in Oct 2019

8/10 Good

Janan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We met very good nice staff. All sheets pilow covers toiletaries were changed every day. The staff helped us to find a desent honoust driver with cheap prices for his services. The hotel provides open bephie breakfast with delecious veriety of food. The main thing you feel safe and secure. It is located near three supermarkets
Stayed 11 nights in Oct 2018

8/10 Good

John, Perth

Liked: Cleanliness, staff & service, room comfort
Great Value
The staff and the environment at the Grand Santhi is really 5 Star ***** in my opinion from the amazing experience. The staff are so friendly and went out of their way to meet my needs. One of the staff brought me bananas from his home town. They moved desks in the lobby and reception to allow me room to work at different times. The restaurant staff had my breakfast ready by the third day without me asking. The fresh fruits were amazing. From the service staff, reception, sales and marketing through human resources all took time to make me feel welcome and ensure I was happy with everything. Thoroughly recommend for anyone on short business trip. I came for dental work at Bali International Dental Clinic around the corner. Mall 21 and Matahari are within minutes of walking. Sanur is a short taxi ride. My only issue was the Wi-Fi and internet connection. The "Hotspot" didn't reach the 4th floor or dropped out frequently.
Stayed 7 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

6/10 Okay

BEVERLEY ANN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location for Denpasar shopping
Our stay here was ok, hotel different from our usual kuta/ubud accommodation, they are not used to dealing with Aussie tourist, so it was us out of our usual comfort zone, not a fault on their part, we would stay again.The plumbing in bathroom needs attention, staff were very helpfull, it was the language barrier that was a problem sometimes.

4/10 Poor

Raul, NZ

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointing aspects
First let me say that all the staff I dealt with were outstanding, from the man at reception on arrival to the lady who made the individual omelettes for breakfast the day I left. The biggest disappointment was the bathroom/toilet. The shower curtains (which I assume were once white or at least cream) were brown (dark brown at the bottom), and there was dark mould in the grouting around the tiles at the 'plug' end of the bath/shower. The towel rail almost came off the wall when I pulled a towel off it (one end actually came away) and the walls and floor around the toilet looked....nasty! This was a surprise and a great shame as the room itself appeared clean and tidy. A secondary disappointment was that the continental breakfast was uncovered (by any kind of protection from insects that is, it was covered, but in tiny fruitflies or something - which were on the fresh fruit, bread, etc etc. Not wanting to get Bali Belly I opted for the cooked breakfast and had a lovely omelette made for me too.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE experience
Terrible...supposed to be non-smoking in the whole building, but there was a hotel staff or customer or two in the space in front of my room, SMOKING all the time. I had asthma fit while staying this hotel and it got a LOT worse because of this...I complained to the hotel staff but they didn't do anything...I'd NEVER EVER go back again or recommend this hotel to anyone else.

8/10 Good

AS, Frankfurt

Business traveller, Travelled with group
Liked: Staff & service, amenities
Der Pool ist eine schöne Abkühlung, wenn nicht gerade ein Schwimmkurs darin stattfindet. Das Frühstück ist wenig westlich, aber man kann sich immer ein Omelette bestellen. Die Zimmer sind soweit ordentlich, aber die sanitären Anlagen sind alt, die Duschwanne und Vorhang waren sehr verdreckt und die Abflüsse haben teilweise gestunken. Großes Lob gilt dem freundlichen Personal.
Stayed 7 nights in Jan 2020

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Komfortabel und gute Lage
Mitten in Denpasar, Shoppingcenter in der Nähe und zu Fuss in ca. 5 Minuten erreichbar.
Stayed 1 night in Nov 2019

8/10 Good

koba, 静岡県

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
プールが子供の水泳教室に使われていて入る気持ちになれなかった。
Stayed 3 nights in Jul 2019

8/10 Good

YU FAN

Liked: Cleanliness, staff & service, room comfort
服務不錯! 設備普通，近市區餐飲購物方便，但容易塞車!
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Denpasar
WiFi very good, tv you better have your laptop because that's poor. Nice confortable bed, breakfast OK. Quiet far from beaches
Stayed 4 nights in May 2019

8/10 Good

Kaj Igor

Liked: Cleanliness, staff & service, room comfort
Centrally perfect placed hotel for excursions.
Jeg havde lejet bil og chauffør til at komme rundt på Bali... og til det formål var hotellet best placeret. Værelset var stort og veludstyret med sofa og sofabord, skrivebord og stol, to dobbelt senge, garderobeskab osv. Dog var værelserne under renovation, og det så man klart på badeværelset, der var i en meget trist, og i virkeligheden komplet uacceptabel, stand! Det store hotel var ramt af vulkan "skrækken", med meget få gæster, hvilket nok havde ramt økonomien til renovationen. Værelset var, trods sin størrelse, meget billigt - så jeg gjorde ikke nogen ståhej omkring badeværelset. Personalet var enormt flinke og høflige, og morgenmads udvalget enormt. Der ligger en McDonald's få skridt om hjørnet fra hotellet, hvis man er til noget andet. Alt i alt var jeg ganske tilfreds med hotellet. Poolen var stor og i god stand.

8/10 Good

Jan, Nederland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Een prima rustige plek!
Bij mijn aankomst bleek mijn kamer geen balkon te hebben,dus kreeg ik een upgrade naar een kamer bij het grote zwembad.Ook de wifi werkte niet goed,en dat werd ook direct oplost,door me een betere wifiverbinding aan te bieden. Het ontbijtbuffet is basic,en vooral een Aziatisch buffet,maar toch voor mij ruim voldoende,fruit,eieren,toasts,koffie,etc. Het restaurant had geen grote keuze,maar voor de vijf dagen dat ik daar was voldoende.De kwaliteit was uitstekend van het eten.Het personeel was vriendelijk en behulpzaam.

8/10 Good

Tanja, Arnhem

Liked: Cleanliness, staff & service, room comfort
Twee nachten verblijf
Eenvoudig goed hotel om even op adem te komen na een lange vlucht en tevens de start van onze backpack tocht te beginnen.Goede bedden, airco en een fijn zwembad om even af te koelen. Centraal gelegen vorige allerlei uitstapjes.

8/10 Good

Frederik, København

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for mpney
Meget fint hotel med gode senge og godt trådløst internet. Der er en udmærket indonesisk inspireret morgenmad med. Personalet er meget venlige og hjælpsomme. Hotellet ligger centralt. Det hele koster ikke meget