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Hampton Inn & Suites West Des Moines/SW Mall Area

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites West Des Moines/SW Mall Area

Exterior
Indoor pool
Flat-screen TV
Exterior
Minibar, desk, laptop workspace, blackout curtains

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
6160 Mills Civic Parkway, West Des Moines, IA, 50266
  • West Glen Town Center
    9 min walk
  • Jordan Creek Town Center
    9 min walk
  • Mercy Medical Center West Lakes
    5 min drive
  • Des Moines, IA (DSM-Des Moines Intl.)
    15 min drive

Room options

View all photos for King, Refrigerator & Microwave

Minibar, desk, laptop workspace, blackout curtains

King, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for King, Studio, Accessible

Minibar, desk, laptop workspace, blackout curtains

King, Studio, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll In Shower)

Minibar, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible (Roll In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Minibar, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for King, Studio, Kitchenette

Minibar, desk, laptop workspace, blackout curtains

King, Studio, Kitchenette

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Minibar, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Minibar, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll In Shower)

Minibar, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Roll In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Minibar, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks and Snacks)

Minibar, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking (Drinks and Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Drinks and Snacks)

Minibar, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking (Drinks and Snacks)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Minibar, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for King, Accessible

Minibar, desk, laptop workspace, blackout curtains

King, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for King, Accessible, Bathtub

Minibar, desk, laptop workspace, blackout curtains

King, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

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About the area

West Des Moines

Located in West Des Moines, Hampton Inn & Suites West Des Moines/SW Mall Area is in the business district, a 1-minute drive from Jordan Creek Town Center and 12 minutes from Des Moines Art Center. .This hotel is 9.7 mi (15.6 km) from Drake University and 11.2 mi (18.1 km) from Wells Fargo Arena.

What's nearby

  • West Glen Town Center - 9 min walk - 0.8 km
  • Jordan Creek Town Center - 9 min walk - 0.8 km
  • Drake University - 12 min drive - 15.6 km
  • Wells Fargo Arena - 14 min drive - 18.1 km
  • Iowa Events Center - 14 min drive - 18.2 km

Getting around

  • Des Moines International Airport (DSM) - 15 min drive

Restaurants

  • ‪Subway - ‬5 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪Casey's General Store - ‬6 min walk
  • ‪The Cheesecake Factory - ‬3 min drive

About this property

Hampton Inn & Suites West Des Moines/SW Mall Area

Hotel with free breakfast, a quick walk to Jordan Creek Town Center
Hampton Inn & Suites West Des Moines/SW Mall Area offers 102 accommodations with minibars and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This West Des Moines hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 102 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Hampton Inn & Suites West Des Moines/SW Mall Area. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in West Des Moines? This hotel has 581 square feet (54 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Golf
  • Indoor pool
  • A hot tub

Family friendly

  • Children's games
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (581 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub, while guests under 14 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn West Moines/SW Mall Area Hotel
Hampton Inn Moines/SW Mall Area Hotel
Hampton Inn West Moines/SW Mall Area
Hampton Inn West Moines/SW Mall Area Hotel West Des Moines
Hampton Inn West Moines/SW Mall Area Hotel
Hampton Inn West Moines/SW Mall Area
Hampton Inn & Suites West Des Moines/SW Mall Area Hotel
Hampton Inn Suites West Des Moines/SW Mall Area
Hampton Inn West Moines/SW Mall Area West Des Moines
Hotel Hampton Inn & Suites West Des Moines/SW Mall Area

Hampton Inn & Suites West Des Moines/SW Mall Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 508 out of 796 reviews" "
Rating 8 - Good. 193 out of 796 reviews" "
Rating 6 - Okay. 57 out of 796 reviews" "
Rating 4 - Poor. 23 out of 796 reviews" "
Rating 2 - Terrible. 15 out of 796 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel - Request higher floor to avoid noise
The hotel check-in staff were wonderful and very welcoming. We enjoyed the pool area and the free breakfast. We had issues with noices above us until after midnight due to an unregistered pet in someone's room. This was unfortunate. I addressed the issue with the desk, and they said they'd look into it. They told me to call back if the problem continued. I called twice after the noice persisted, and no one answered the front desk phone. This was dissappointing.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Josh

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Rod

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Aug 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Alyssa

Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Stayed 2 nights in Jul 2024

8/10 Good

Randy

Stayed 1 night in Aug 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Hotel is clean. Staff is friendly. Location is perfect for our purposes!
Stayed 2 nights in Jul 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in was great. The pool was great and the room was very clean and comfortable.
Stayed 1 night in Jul 2024

8/10 Good

CARL, SAOPAULO

Stayed 2 nights in May 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Very nice room and safe location.
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Stayed 1 night in Jul 2024

10/10 Excellent

Beth J, Lincoln

Stayed 1 night in Jul 2024

6/10 Okay

Brandon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was subpar on amenities
Stayed 4 nights in Jul 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Terina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean, beds were extremely comfortable and hotel was quiet. Breakfast was perfect, with many options available and was extremely happy that the management opened it up to us a few minutes early as we were in town for a softball tournament and our girls had to leave by 6:30 in the morning. The pool, spa and outdoor patio was nice as well. The only thing I would suggest would be to have larger waste baskets in the rooms and add water bottle filling stations.
Stayed 5 nights in Jul 2024

4/10 Poor

Debbra

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not recommended
I was surprised at the condition of my room. The wall paper was actually coming off the wall in several places. The mattress was horrible. It seamed to fall in on the center of the mattress which made it impossible to sleep. I was not able to turn the air conditionee off and it stayed extremely cold in our room. I attempted many times to hit the arrow on the unit that normally allows you to make it warmer. I was told the next morning that there was an actual thermostat but homely I never saw one. I was so disappointed with my stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Dry good to short, breakfast and coffe were great.
Stayed 1 night in Jul 2024

10/10 Excellent

Gerardo, Davenport

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel
Stayed 1 night in Jul 2024

2/10 Terrible

Raleigh

Travelled with family
Liked: Staff & service
Book direct with property
Room was prepaid but upon arrival was total unavailable. Was told third party booking were normally overbooked so if you want a certain type you need to book direct. With property . We just wanted two queen beds for three adults, after twenty minutes of discussion we got two doubles.
Stayed 1 night in Jul 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Conveniently located near Walmart, Applebees and shopping center.
Stayed 1 night in Jul 2024

10/10 Excellent

Dana, North Bennington

Stayed 1 night in Jun 2024

8/10 Good

Alicia

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024