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Homewood Suites by Hilton West Des Moines/SW Mall Area

3.0 star property

Photo gallery for Homewood Suites by Hilton West Des Moines/SW Mall Area

In-room safe, desk, iron/ironing board, free rollaway beds
Terrace/patio
Exterior
Lobby
In-room safe, desk, iron/ironing board, free rollaway beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Gym
  • Parking included

Explore the area

Map
6620 Stagecoach Dr, West Des Moines, IA, 50266
  • Jordan Creek Town Center
    ‪9 min walk‬
  • West Glen Town Center
    ‪12 min walk‬
  • Living History Farms
    ‪8 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 Bedroom

TV, DVD player, MP3 dock

Suite, 1 Bedroom

  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free rollaway beds

Suite, 1 King Bed, Accessible (Hearing)

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, desk, iron/ironing board, free rollaway beds

Suite, 1 King Bed, Accessible, Bathtub

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free rollaway beds

Studio, 1 King Bed, Accessible (Hearing)

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Studio, 1 King Bed, Accessible, Bathtub

In-room safe, desk, iron/ironing board, free rollaway beds

Premium Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free rollaway beds

Suite, 1 Bedroom

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free rollaway beds

Studio, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free rollaway beds

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

In-room safe, desk, iron/ironing board, free rollaway beds

Studio, 1 King Bed, Accessible, Bathtub

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-in shower)

In-room safe, desk, iron/ironing board, free rollaway beds

Studio, 1 King Bed, Accessible (Roll-in shower)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free rollaway beds

Studio Suite, 1 King Bed

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free rollaway beds

Studio Suite, 1 King Bed, Non Smoking

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

TV, DVD player, MP3 dock

Suite, 2 Queen Beds, Accessible (Hearing)

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

Free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Accessible, Bathtub

  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

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  • Breakfast included
  • Pet-friendly
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The price is NZ$188
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includes taxes & fees
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About the area

West Des Moines

Located in West Des Moines, Homewood Suites by Hilton West Des Moines/SW Mall Area is within a 15-minute drive of Jordan Creek Town Center and Drake University. .This hotel is 11.4 mi (18.4 km) from Wells Fargo Arena and 0.6 mi (1 km) from West Glen Town Center.

What's nearby

  • Jordan Creek Town Center - 9 min walk - 0.8 km
  • West Glen Town Center - 12 min walk - 1.0 km
  • The MidAmerican Energy Company RecPlex - 3 min drive - 2.8 km
  • Living History Farms - 8 min drive - 8.9 km
  • Val Air Ballroom - 10 min drive - 11.9 km

Getting around

  • Des Moines International Airport (DSM) - 15 min drive

Restaurants

  • ‪Subway - ‬2 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬9 min walk
  • ‪Casey's General Store - ‬5 min walk
  • ‪The Cheesecake Factory - ‬3 min drive

About this property

Homewood Suites by Hilton West Des Moines/SW Mall Area

Hotel with free breakfast, a short walk to Jordan Creek Town Center
Homewood Suites by Hilton West Des Moines/SW Mall Area offers 100 air-conditioned accommodations with MP3 docking stations and DVD players. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This West Des Moines hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 100 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool

Family friendly

  • DVD player
  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • MP3 dock
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton West Moines/SW Mall Area Hotel
Homewood Suites Hilton Moines/SW Mall Area Hotel
Homewood Suites Hilton West Moines/SW Mall Area
Homewood Suites Hilton West Moines/SW Mall Area Hotel
Homewood Suites Hilton West Moines/SW Mall Area West Des Moines
Homewood Suites Hilton West Moines/SW Mall Area
Hotel Homewood Suites by Hilton West Des Moines/SW Mall Area
Homewood Suites by Hilton West Des Moines/SW Mall Area Hotel

Homewood Suites by Hilton West Des Moines/SW Mall Area Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 260 out of 434 reviews
Rating 8 - Good. 104 out of 434 reviews
Rating 6 - Okay. 31 out of 434 reviews
Rating 4 - Poor. 29 out of 434 reviews
Rating 2 - Terrible. 10 out of 434 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to and a nice property with great amenities
Stayed 1 night in Dec 2024

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet & comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and excellent facilities
Stayed 1 night in Dec 2024

4/10 Poor

Jorgo

Travelled with group
Disliked: Staff & service, property conditions & facilities
Homewood Suits
The pool and hot tub were not in service during our stay, which was a main draw for the hotel. It would have been helpful to know that when booking. We were told by the front desk host that the hot tub was still open, but when we tried to use it, it was also broken. That’s a detail the front desk should know. We were told that we can use the neighboring hotel’s pool, but he told us their pool was open until midnight, and when we walked to the other hotel a little after 10 they told us that their pool had already closed at 10, which also is a simple detail that the front desk should have known.
Stayed 2 nights in Nov 2024

4/10 Poor

Kristin

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service
Just okay.
The location was very convenient and the bed was very comfortable. However, there were two lights burnt out in my room and the shower water never got hot. The room looked a bit tired and smelled dusty. I stayed for four nights. My linens and towels got refreshed once and the kitchen was not tended to at all.
Stayed 4 nights in Nov 2024

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Beth

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Krista

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The kitchen sink did not drain, the disposal did not work. Spoke to the office person at 6am and he wrote out room number down said maintenance would be in at 8am and we were 1st on his list. Got back to the room around 10am and nobody had been to our room. Called and complained and the front desks response was, so now you don’t want someone to come look at your sink? Maintenance guy came as we were headed out and said we were not on his list. Said sometimes when you call down they say they are writing your number but don’t actually do it. When I told him I watched him write our room number down he didn’t have much to say. 5 floors, ice machin on every floor and the only one that worked was on the 1st floor. Exit signs hangin by wires out of the ceiling or sitting on the floor. The only positive thing about this stay was they had a good breakfast with a lot of variety. We won’t be back.
Stayed 3 nights in Jul 2024

2/10 Terrible

Jaeseong

Stayed 2 nights in Jun 2024

10/10 Excellent

Joe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice clean room. Hotel was lovely and the breakfast was great.
Stayed 1 night in May 2024

8/10 Good

Dana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inside of door to room had handprints all over the door. Shower caulk was shoddy or moldy. Furniture was chipped and dirty. Tired.
Stayed 1 night in May 2024

8/10 Good

Nadine

Liked: Property conditions & facilities
Patio
Stayed 1 night in May 2024

10/10 Excellent

Ana

Stayed 1 night in May 2024

4/10 Poor

Tiffany

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
I called the property twice ahead of our visit to ensure my rooms would be next to each other given we had kids split up in rooms. As of Thursday, I was told two rooms were held for me & noted in the system that were only one apart from each other. When I checked in on Friday, I was given rooms on opposite sides of a floor. When I asked about the rooms the other receptionist had reserved for me, he said one of the rooms had been occupied for two weeks. He didn’t offer a solution or seem interested in helping me, even though I had an explained the situation and asked for help. He finally walked away & starting typing on the computer. I said if I needed to pay for different rooms I would. He said that’s not the issue. He did find me rooms that were about 5 apart & said there was nothing else he could do. This was after I had already paid, too. The suite had a wet pile of what looked like baby puke/dog puke in the middle of the living room. The spa was broken - they could have told us that prior as we would have made reservations at another hotel. The lamp did not have a lightbulb. To top it off, there was a domestic abuse & the police a few doors down from where the kids were staying. The police showed up, knocked on the kids’ room door. This scared them; they were bawling. Had I been in the room next door, I could have heard/helped. Not acceptable. I am not pleased or impressed. This did not live up to the Hilton standards. We will not stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Apr 2024

10/10 Excellent

Josie

Stayed 1 night in Apr 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. 7 minutes from the Rec Plex. Pool had a little to much chlorine in the pool would be only complaint.

10/10 Excellent

Ramona

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

callie

Stayed 1 night in Mar 2024

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Brandon

Business traveller
Stayed 1 night in Mar 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Homewood Suites West Des Moines
It was a perfect stay from start to finish. Felt just like being at home in the suite. We loved it and will be back again.
Stayed 1 night in Feb 2024

10/10 Excellent

Craig

Stayed 1 night in Feb 2024

8/10 Good

Jerry

Travelled with family
Liked: Cleanliness
Noisy. Bathroom tub shower did not drain.
Stayed 1 night in Feb 2024