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James Cook Hotel Grand Chancellor

4.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for James Cook Hotel Grand Chancellor

View from room
Desk, laptop workspace, blackout curtains, iron/ironing board
2 bars/lounges
Exterior
Executive Twin Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
147 The Terrace, Wellington, 6011
  • Wellington Central Business District
    ‪1 min walk‬
  • Wellington Cable Car
    ‪1 min walk‬
  • Lambton Quay
    ‪7 min walk‬
  • Wellington (WLG-Wellington Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite

Living area

Suite

  • 60 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, Harbour View

Junior Studio Suite, Harbour View

Junior Studio Suite, Harbour View

  • 60 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, 2 Double Beds

Family Studio, 2 Double Beds

Family Studio, 2 Double Beds

  • 60 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Terrace Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Terrace Room

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Novotel Wellington

Free WiFi
Restaurant
Air conditioning
Gym
4.3 out of 5, Excellent, (1003)
The price is NZ$169
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Novotel Wellington

About the area

Wellington

With a stay at James Cook Hotel Grand Chancellor, you'll be centrally located in Wellington, a 9-minute walk from Botanic Gardens and 12 minutes by foot from St Paul's Cathedral. .This family-friendly hotel is 0.9 mi (1.5 km) from Old St Paul's and 0.9 mi (1.5 km) from Te Papa.

What's nearby

  • Wellington Central Business District - 1 min walk
  • Cuba Street Mall - 12 min walk
  • Te Papa - 14 min walk
  • Courtenay Place - 16 min walk
  • Sky Stadium - 3 min drive

Getting around

  • Wellington Station - 10 min walk
  • Wellington Intl. Airport (WLG) - 12 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Lazy Juan - ‬1 min walk
  • ‪Thunderbird Cafe - ‬8 min walk
  • ‪Boulcott Street Bistro - ‬2 min walk
  • ‪Collective Coffee Shop - ‬2 min walk

About this property

James Cook Hotel Grand Chancellor

Luxury Wellington hotel in Wellington CBD with 2 restaurants
James Cook Hotel Grand Chancellor offers 269 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 269 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary weekday newspapers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include babysitting (surcharge), wedding services, and a television in a common area.
Grab a bite at Whitbys Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Whitbys Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sojourn Cafe and Bar - This café serves dinner and light fare. Guests can enjoy drinks at the bar. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (NZD 30.00 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: NZD 35 for adults and NZD 17.5 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Whitbys Restaurant
  • Sojourn Cafe and Bar

Things to do

  • Fitness centre

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms - 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17.5 for children
  • Covered self parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

James Cook Hotel Grand Chancellor Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 613 out of 1282 reviews" "
Rating 8 - Good. 434 out of 1282 reviews" "
Rating 6 - Okay. 139 out of 1282 reviews" "
Rating 4 - Poor. 62 out of 1282 reviews" "
Rating 2 - Terrible. 34 out of 1282 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient to the CBD. The lift from the lobby to Lambton Quay made it easy to access the shops and the waterfront. Room was comfortable with all amenities provided
Stayed 3 nights in Oct 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely friendly staff and very comfortable bed. Great location
Stayed 1 night in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Adequate
Adequate without being memorable
Stayed 1 night in Oct 2024

8/10 Good

Linda, Waipukurau

Travelled with family and small children
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really loved our stay of one night. Enjoyed working out at the gym. The buffet breakfast was exceptional value.
Stayed 1 night in Oct 2024

6/10 Okay

Kay Patricia, Canterbury

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Unfortunately the breakfast was extremely expensive and our room had a concrete wall as a view and they charged $50 to have 2 X single beds
Stayed 2 nights in Sep 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay.
We found it perfect in every way. Excellent and friendly staff. Well positioned for central Wellington and walking distance for everywhere else.
Stayed 2 nights in Oct 2024

6/10 Okay

Pauleen

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
All ok
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and convenient location. Car parking could be better organised.
Stayed 3 nights in Oct 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tracie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved the view. I wish we could have stayed longer. It made me really want to return. Even on a soggy, windy evening there was something positively magical about the 15th floor hotel room that evening. Not sure if it was the deep quiet despite the horrid weather or the warmth of the room or the picturesque houses on the hillside out the window but I slept like the dead and thoroughly enjoyed the super hot shower too. No luke warm trickle of shower here! Next time I’m definitely going wake early enough for the buffet.
Stayed 1 night in Oct 2024

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, property conditions & facilities
I liked the view, a couple of things that didn't work properly but got thru it, I mentioned about it to the staff member
Stayed 1 night in Oct 2024

10/10 Excellent

C L

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Christopher

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Worn out carpet phone didn't work troble with carpark . Expected better and was charged a $200 bond never had to do that before and guess what wait days to get it back
Stayed 2 nights in Oct 2024

10/10 Excellent

Nova

Stayed 1 night in Oct 2024

8/10 Good

Thuy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good room and service, car park
Stayed 1 night in Oct 2024

10/10 Excellent

Nova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff and excellent location
Had the Junior Suite next to Harbour View Lounge . Roomy and comfortable with a nice view . Location was awesome . Lift in lobby went straight down to Lambton Quay so was close to everything . Service was excellent . The staff at desk, room service , cleaning , restaurant and bar were wonderful and the food was great. Would definitely stay again . Only downside was the lack of a door on the bathroom . I know the toilet was in a separate room but it’s still a bit odd to not have a door for the bathroom . However it didn’t ruin our stay nor will it stop us from staying again .
Stayed 4 nights in Oct 2024

8/10 Good

Brigid

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Family weekend
This is a very convenient hotel in Wellington with accessible parking. The particular room was dated (but knew this from previous stays). It was clean and the shower was good with lovely Antipodes products in the bathroom. The air conditioning was noisy and it was difficult to hear television.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelly

Stayed 1 night in Sep 2024

10/10 Excellent

Owen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, transport is close and easy access to CBD
Stayed 2 nights in Oct 2024

6/10 Okay

Christine

Travelled with group
Great location, just very dated and worn room
Stayed 1 night in Oct 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Very comfortable stay. We had noisy neighbours (next room) in the early hours with shouting and slamming doors but obviously not the hotel’s fault. Room was lovely, shower pressure probably could use a little improving.
Stayed 1 night in Oct 2024

10/10 Excellent

Tristan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellent. Highly recommended the harbour level suite. Great perk having the harbour lounge with complimentary drinks and snacks. View of Wellington harbour was amazing.
Stayed 1 night in Oct 2024

10/10 Excellent

murray

Travelled with family
Excellent location, good size room, clean, comfortable beds, good view!
Stayed 1 night in Oct 2024