Valparaíso ski resorts

Service is very good, friendly and professional staff. Location is ok given the town. Not much (anything) to do there, but for one night the hotel is ok.

Amazing service, great location

Such a cool, original hotel with amazing views. Rooms included full kitchens.

Desde el chekin hasta el cheh out todo estuvo divino. Quiero distinguir la ayuda que nos brindó la señorita del front desk, Valentina con sus sugerencias ,amabilidad y simpatia.El desayuno muy bueno.

I like this property because it is within walking distance of the supermarkets. The room is very spacious, with an incredible partial ocean view. However, the restaurants could improve attentiveness to lunch and dining options when serving. The food was okay, but I hope to see some flavor enhancements. Overall, it is a great place to stay in Vina del Mar.

Our initial greeting was nonexistent. We arrived late at night and the front desk lady was apparently doing something with the man at the desk. But there was no recognition of our presence. Neither one was talking and the man was looking at his phone. This went on for 5” when my husband said, “we are here to check in,” The lady told him she would get to us after she finished working with her colleague. Still, no greeting. Another 7” went by, and eventually she gave him some papers and he left. Only then did she say “good evening can I help you?” No apology nor thank you for waiting, and obviously no smile. We checked in finally, but we will not be coming back. Also, the valet man refused to park our van.