Staff were lovely and helpful and went out of their way to swap our room from the noisy doorway. The extra bed in the room (sofa bed) was utterly diabolical and really should have been thrown onto a skip. Sadly the cooked breakfast (self service) was inedible. The sausages shrivelled, bacon hard with uncooked rind, no mushrooms, tomatoes tasteless and the only egg option (scrambled) tasteless and cold. An embarrassing offering of cold, overcooked and poor quality food. I ended up having thawed out frozen berries with plain yogurt (no honey). I was aware that the hotel is classed as budget (although the price was not since we came for our sons graduation), but you expect, at the very least, an edible breakfast for nearly £300 for a 2 night stay. I will try my best not to return.