The Kensington Hotel

3.5 star property

Photo gallery for The Kensington Hotel

Terrace/patio
Interior
Front of property - evening/night
Indoor pool
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available

Explore the area

Map
3500 South State Street, Ann Arbor, MI, 48108
  • Briarwood Mall
    ‪5 min walk‬
  • Cobblestone Farm
    ‪4 min drive‬
  • Yost Ice Arena
    ‪4 min drive‬
  • Ann Arbor, MI (ARB-Ann Arbor Municipal)
    ‪3 min drive‬

Room options

Room, 2 Double Beds, Accessible (Wheelchair Accessible Classic 2 Doubl)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds (Classic 2 Double Beds NonSmoking)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Classic King NonSmoking)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony (Elite - King with Sleeper Balcony Acc)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Wheelchair Accessible Classic King)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Wheelchair Access Roll in Shower King)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed (Executive King)

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed (Executive Elite King with Sleeper Sof)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Balcony (Deluxe - 2 Double Beds Balcony Access)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Ann Arbor

With a stay at The Kensington Hotel in Ann Arbor (Bryant Pattengill West), you'll be a 5-minute walk from Briarwood Mall and within a 5-minute drive of Michigan Stadium. .This hotel is 3.5 mi (5.6 km) from University of Michigan and 3.5 mi (5.7 km) from U of M Hospital.

What's nearby

  • Briarwood Mall - 5 min walk
  • Michigan Stadium - 4 min drive
  • Crisler Arena - 5 min drive
  • University of Michigan - 7 min drive
  • U of M Hospital - 7 min drive

Getting around

  • Ann Arbor Station - 12 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 25 min drive

Restaurants

  • ‪Panda Express - ‬10 min walk
  • ‪Mothfire Brewing Company - ‬2 min drive
  • ‪Wendy's - ‬9 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪P.F. Chang's China Bistro - ‬6 min walk

About this property

The Kensington Hotel

Suburban Ann Arbor hotel in Bryant Pattengill West with free parking
The Kensington Hotel offers 200 accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 200 guestrooms featuring refrigerators and LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
You can enjoy a meal at rel.ish serving the guests of The Kensington Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 6 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and 10 meeting rooms. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6 AM and 11:00 AM.
Rel.ish - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee daily 6 AM–11:00 AM: USD 3.00-15.00 for adults and USD 3.00-15.00 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Rel.ish

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (weekly)
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms - 10

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Romance packages available
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 3.00 to 15.00 for adults, and USD 3.00 to 15.00 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Kensington Court
Kensington Court Ann Arbor
Kensington Court Hotel
Kensington Court Hotel Ann Arbor
Kensington Hotel Ann Arbor
Kensington Ann Arbor
The Kensington Court
The Kensington Hotel Hotel
The Kensington Hotel Ann Arbor
The Kensington Hotel Hotel Ann Arbor

The Kensington Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1006 reviews
Rating 8 - Good. 225 out of 1006 reviews
Rating 6 - Okay. 110 out of 1006 reviews
Rating 4 - Poor. 40 out of 1006 reviews
Rating 2 - Terrible. 29 out of 1006 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, service & amenities
Stayed 1 night in Nov 2024

4/10 Poor

Erica

Stayed 2 nights in Nov 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Jason

Stayed 1 night in Nov 2024

10/10 Excellent

Craig, Bay City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was truly surprised by the quality of this hotel - from the staff to the comfort to the food. I highly recommend this hotel!
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy hotel with a working hot tub and big, cold
The Kensington had a high class feel for an affordable price tag. We picked them over other hotels in the area becsuse they had a working pool, hot tub, and sauna. I think they have the largest pool of any hotel in the area... and it was a big and deep pool, but it was too cold of a pool to get to enjoy it very much at all. We knew going into our stay that they also didnt provide any sort of free breakfast. And, this was true. There are bakery items, fruits, and coffee you can purchase for an additional charge.... Been a long time since Ive been to a hotel that didnt atleast serve free coffee and cold continental breakfast of some sort. We only paid $110 out of pocket for our stay, so overall we were pleased with what we got for what was spent.
Stayed 1 night in Nov 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff. Well maintained.
Stayed 2 nights in Nov 2024

10/10 Excellent

Claire

Stayed 2 nights in Oct 2024

10/10 Excellent

BRADLEY

Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Stayed 1 night in Nov 2024

8/10 Good

Nawar

Stayed 2 nights in Nov 2024

10/10 Excellent

kathleen, Onaway

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy checking in. Room is fine. No complaints. Front desk staff very polite.
Stayed 1 night in Nov 2024

8/10 Good

kathi

Liked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Betty

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I knew a four-star hotel could be this bad, I d spend that extra 50 bucks to stay at a Marriott. Room is extremely smelly and dusty upon our arrival, we were switched to another room upon request, the bathroom is just as bad, with hair, stains around the toilet and bathtub. Air condition did not work. Each day the room service didn’t show up after 2pm, this is after I requested a deep cleaning at 11am at the front desk, in person! Instead of the cleaning staff, a manager showed up at 2pm and said to me if you are not happy with the room why didn’t you request for a different room? Duh! The breakfast was cold, restaurant closes after 11am. The pool facility is dated and strong chlorine, we didn’t want to risk a skin rash. Front desk staffs were sass and couldn’t care less when I walked up each time, except the night shift gentleman, he was friendly, helpful and courteous, he did what he could by switching us to a different room. Overall I would not recommend this hotel. Also the pillows, they are the absolute's worst kinds, zero plush, synthetic. Good luck to your stay if you are booked.
Stayed 3 nights in Nov 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean,quiet
Stayed 1 night in Nov 2024

8/10 Good

linda

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
I liked the breakfast, nice choices and the food was tasty and the service was excellent. The rooms could have a better cleaning and could use some updates.
Stayed 1 night in Nov 2024

10/10 Excellent

Mitchell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot and staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Cress

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Staff was rude and unhelpful
The staff was not helpful. They promised to call when the room was ready. They never called. We came back at 7:30 and we got a subpar room by the indoor pool on the first floor. After a 7 hour wait for a room you would think the room would be worth it, it was not. The staff never even apologized. The only highlight was the restaurant, it was pricey but worth it.
Stayed 1 night in Nov 2024

8/10 Good

Jason

Liked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Alexis

Stayed 1 night in Oct 2024

6/10 Okay

Joseph

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Old, cramped, few outlets, intermittent unpleasant smell. Staff was friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing. They were very carrying compassionate. They were always greeting me,and always on top of everything I needed. They went above and beyond every time and under the circumstances, I wasn’t there for vacation. I was there to take my granddaughter home from the hospital because she Has cancer and she is terminal she’s only one years old. They generally cared and took time to make sure that everything I needed they got for me and again they were so understanding and compassionate wonderful place. I’ll never forget the kindness that they showed me. oh, and also the restaurant staff was actually amazing too. Thank you again. I meant the world to me to have a safe comfortable place to stay during this time
Stayed 1 night in Oct 2024