6/10 Okay
Cathy
Travelled with family and small children
3 Sept 2024
Liked: Amenities
Disliked: Property conditions & facilities
The only thing good about this hotel was the waterpark. We wouldn't stay here again. For the price of the hotel we were disappointed with the rooms. There was parts of the wall missing, the heater had partly fallen off the wall, the beds were creaky and uncomfortable, but the worst part was the AC wasn't working. It kept kicking off and making a terrible noise. We ended up switching rooms around midnight (and we have a 6 year old who had already fallen asleep). The new room was quieter (being upstairs) but the AC still didn't work properly. From what we heard at the front desk, this was a common issue. Both at night when we switched and in the morning at check out, there were other customers complaining about issues. The breakfast was good, and the staff working the dining area was top notch. But we wouldn't recommend this hotel, even though the pool and the waterpark are great - because at the end of the day, your kid might be happy but the parents can't get a good night's sleep.
Cathy
Stayed 1 night in Aug 2024