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Property is beautiful, staff is friendly and very courteous.
First night we were there the room temperature was 26c and the toilet would not stop running. We asked for maintenance, they sent someone up to confirm the issues. They changed our room to a smaller room. The next day we asked for a room similar n size and they accommodated us . They did not tell us that the AC was turned off for winter, so we had to keep the balcony door open to cool the room. Also be aware they will temp charge 1200.00 euros for incidentals. It’s the highest I have encountered for a 3 day stay.
Excellent stay! We spent our honeymoon here, the staff was friendly, and the service was great, and the art was beautiful. I wish they would've at least had a complementary breakfast for the price, we only ended up having it the last day before we left and it was amazing. The spa was my favorite thing for sure!
Beautiful hotel with amazing art and friendly staff! Great location on the water and near dining/shopping and transportation. One point off because they are currently doing some renovations
The hotel was incredibly located and had the most amazing art. Our room was huge and quiet. However, it could use new carpet and a new sofa as they were dated. Bathroom was big and new but the shower could have been larger based on how big the bathroom was. Aziz was very nice and helpful at checkin. However, there was a young lady concierge who was snooty when we asked her if we could have walking directions to the Chagall Museum. She said that it was too hilly and hard. We said we love walking and don’t mind a long distance but she wasn’t helpful. We ended up walking and it was great and not hard.
Absolutely stunning with amazingly helpful and friendly staff. One of my best hotel experiences ever and I travel internationally a great deal. Highly, highly recommended.
Beautiful, famous, iconic Nice hotel. Only issue was loud nasally group of females in the room next to us. We could hear every word and they never stopped talking. The staff was incredible, the room a solid B, and the location 10 stars.