We took the train in, we had our bikes. No place to put them, we were told to put in our room. The room was filthy. I mean it was nasty. Cobwebs everywhere, i opened the desk drawer and my hand stuck to it, the headboard had dried and snudged gunk very visible. The bathroom had something splattered on the wall and lighting. The pool had not been cleaned in what had to have been at least a week or more, oil, hair and dirt swirled around the surface. The carpets were heavily stained and the shower did not drain well, the hot tub had special instructions to pull each jet to make it work but then it made a horrific noice the whole time. I was asked if they could make our stay better in any way in 3 separate texts. I let them know it was our anniversary. They didnt even respond with a congrats let alone do anything special. I felt very nervous to sleep there with it so dirty. I have picts but it wont open for me to share