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Sierra Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sierra Hotel

Executive Queen
Outdoor pool
Exterior
Sierra Suites | Private kitchen
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Spa
  • Bar
  • Gym
  • Breakfast included
  • Room service
  • 24/7 front desk

Explore the area

Map
EJ Blanco Drive, Barangay Piapi, Dumaguete, Negros Oriental, 6200
  • Silliman University Main Campus
    10 min walk
  • Rizal Boulevard
    2 min drive
  • Negros Convention Center
    2 min drive
  • Dumaguete (DGT)
    8 min drive

Room options

View all photos for Sierra Suites

Sierra Suites

Sierra Suites

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, 1 Bedroom

Superior Room, 1 Bedroom

Superior Room, 1 Bedroom

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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includes taxes & fees
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About the area

Dumaguete

Located in Dumaguete, Sierra Hotel is within a 5-minute drive of Silliman University Main Campus and Rizal Boulevard. .This spa hotel is 1.1 mi (1.8 km) from Negros Convention Center and 1.2 mi (2 km) from Bell Tower.

What's nearby

  • Silliman University Main Campus - 10 min walk
  • Rizal Boulevard - 2 min drive
  • Negros Convention Center - 2 min drive
  • Bell Tower - 3 min drive
  • Robinsons Dumaguete Shopping Center - 4 min drive

Getting around

  • Dumaguete (DGT) - 8 min drive

Restaurants

  • ‪Dong’s Kitchen - ‬4 min walk
  • ‪Cafe Racer - ‬5 min walk
  • ‪Hayahay Treehouse Bar and Viewdeck‎ - ‬6 min walk
  • ‪One Bethany Place Restaurant - ‬5 min walk
  • ‪Lantaw Native Restaurant - ‬6 min walk

About this property

Sierra Hotel

Hotel in Dumaguete with a full-service spa and free breakfast
Sierra Hotel offers 73 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with cable channels.

Bathrooms include showers, slippers, bidets, and complimentary toiletries. This Dumaguete hotel provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Make yourself at home in one of the 73 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the poolside bar. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge during limited hours, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Onsite venue #2 - This coffee shop serves lunch, dinner, and light fare. Open daily.
Onsite venue #3 - This bar specializes in local and international cuisine and serves light fare only. Happy hour is offered. Open 24 hours.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to 5:30 AM

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms - 3

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • In-room accessibility
  • Tile flooring in public areas
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • In-room massage
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Important information

Optional extras

  • Airport shuttle fee: PHP 1000 per vehicle (one-way, maximum occupancy 10)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available

We should mention

Pool access available from 7:00 AM to 7:00 PM

Property is also known as

Sierra Hotel Dumaguete
Sierra Dumaguete
Sierra Hotel Hotel
Sierra Hotel Dumaguete
Sierra Hotel Hotel Dumaguete

Sierra Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 25 out of 72 reviews" "
Rating 8 - Good. 26 out of 72 reviews" "
Rating 6 - Okay. 8 out of 72 reviews" "
Rating 4 - Poor. 4 out of 72 reviews" "
Rating 2 - Terrible. 9 out of 72 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad wifi and bad service. Dont go there!
I changed hotels. It was so bad. The woman on reception was very rude. The wifi was so weak, when I complained and asked to be moved from the Penthouse room to anywhere in the hotel for a better signal, she laughed and said all the rooms were bad. I asked for a refund on my booking and she refused to give it.
Stayed 3 nights in Sep 2024

8/10 Good

Rand

Liked: Staff & service, amenities
friendly and polite staff; good breakfast buffet; room wasn't well cleaned at checkin; toilet & sink in bathroom tiny but room was spacious; a nice place to stay when highly fluxuating booking rate is low
Stayed 7 nights in Jul 2024

6/10 Okay

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

David

Stayed 1 night in Mar 2024

2/10 Terrible

Stan

Business traveller, Travelled with partner
Disliked: Staff & service, amenities
The desk clerk was rude and falsely claimed I reserved a room with two twin beds. I had to be assertive and made them put us in a room with a queen bed. Also there was no hot water and the toiletries were lacking. The hotel is laid out strangely makking it difficult for someone with a disability to get around.
Stayed 2 nights in Feb 2024

10/10 Excellent

Richard, Huntington Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to catch bus either way to Dauin. Close to airport. Friendly helpful staff in the bar. Good morning breakfast for guests.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ben

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend the night in Dumaguete. The kids loved the pool. Rooms were clean and spacious. Parking is a little difficult and navigating the hotel can be a challenge but overall a great place to stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Mary Grace

Stayed 1 night in Dec 2023

4/10 Poor

DEUKGOO

Disliked: Staff & service, property conditions & facilities, room comfort
,,
Dont have hair dryer Lost my t shirt Dont have seat for breakfast Some food not enough for breakfast Dont have guide for the table
Stayed 2 nights in Sep 2023

4/10 Poor

Gleaton, Rock Springs

Liked: Staff & service
Stayed 15 nights in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

8/10 Good

Rand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Transportation provided by hotel to another nearby hotel was way too expensive in a town without regular taxis...

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool with snacks available.
Stayed 2 nights in Aug 2023

6/10 Okay

KENNY

Disliked: Property conditions & facilities
Older hotel bathroom needs to be regrouted. Rain shower head in bathroom. Bathroom drainage is not great. Coffee maker broken. Outside light always on so no blackout for sleep Pool closes at 7pm. Will never change me back but the free breakfast was great
Stayed 1 night in Aug 2023

2/10 Terrible

Mark

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

andrew, haywards heath

Liked: Amenities
Great staff. Main issue was poor internet.
Stayed 3 nights in Aug 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 1 night in Jul 2023

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice for a 3 and one half hotel. Rooms cleaner and roomer than expected. I would probably stay again.
Stayed 5 nights in Jul 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Swimming pool and gym is very clean and customer service in every area of hotel is outstanding ! The best in dumaguete city
Stayed 5 nights in May 2023

10/10 Excellent

Francisco Jr

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The air condition unit was noisy
Stayed 4 nights in Apr 2023

8/10 Good

jesse

Travelled with partner
Liked: Cleanliness, staff & service
The breakfast was awesome …the guard at the door was great ,one couldn’t ask for a better person ..so if one stays here ,please give her a tip ..big smiles and very friendly and helpful …only down side ,the rooms don’t have wash cloths or face towels ..other than that it’s a good place to stay
Stayed 2 nights in May 2023

10/10 Excellent

Beejay

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very excellent customer service. Staff were very accommodating..
Stayed 4 nights in May 2023

4/10 Poor

James

Stayed 1 night in Mar 2023

10/10 Excellent

james

Stayed 2 nights in Mar 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
very pleasant stay the staff was great , shower was hard to control the hot water , but manageable, breakfast was good but lacked sweets like muffins or danish
Stayed 9 nights in Mar 2023