2/10 Terrible
Brenda
1 Dec 2024
Disliked: Cleanliness, amenities, property conditions & facilities
The photos they show of the hotel online are totally deceiving, this place is a dump. The hotel is old and outdated the rooms are rundown, the bathroom shower fixtures were broken and separated from the wall. The reservation site says to pay at property but they charged my card before you arrived and I see they because once you saw the property you wouldn't want to stay there. I was charged for 2 nights stay $89 pet night plus a $50 deposit for a 10 minute stay.. After seeing the room and expressing my total disatisfaction and asked for a refund I was told they could only refund me for one night. I believe I should hsve been refunded immediately since I was unhappy with the accommodations. I will never reserve a room online site unseen again. I'm still waiting on my refund
Brenda
Stayed 2 nights in Nov 2024