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Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel

Lobby sitting area
Exterior
Spa
Bar (on property)
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
21636 Highway 160 West, Durango, CO, 81301
  • San Juan National Forest Supervisor's Office
    8 min walk
  • Animas River
    8 min walk
  • Animas River Trail
    10 min walk
  • Durango, CO (AMK-Animas Air Park)
    10 min drive

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub) | Bathroom

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Fireplace

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Fireplace

  • Sleeps 4
  • 2 Queen Beds

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Exterior
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Pet-friendly
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The price is NZ$250
for 1 night
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About the area

Durango

When you stay at Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel in Durango, you'll be near the airport, within a 15-minute walk of Durango and Silverton Narrow Gauge Railroad and San Juan National Forest Supervisor's Office. .This hotel is 0.4 mi (0.7 km) from Animas River and 0.6 mi (1 km) from Animas River Trail.

What's nearby

  • San Juan National Forest Supervisor's Office - 8 min walk - 0.7 km
  • Animas River Trail - 10 min walk - 0.8 km
  • Durango and Silverton Narrow Gauge Railroad - 14 min walk - 1.2 km
  • Durango Area Tourism Office - 18 min walk - 1.5 km
  • Fort Lewis College - 4 min drive - 4.2 km

Getting around

  • Durango Narrow Gauge Railroad Station - 16 min walk
  • Durango–La Plata County Airport (DRO) - 22 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Denny's - ‬11 min walk
  • ‪Applebee's - ‬15 min walk
  • ‪Animas River Beer Garden - ‬8 min walk
  • ‪Durango Coffee Company - ‬15 min walk

About this property

Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel

Hotel with a fitness center, near Durango and Silverton Narrow Gauge Railroad
Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel offers 116 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 116 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access is available. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, ski storage, and wedding services.
Enjoy American cuisine at Burger Theory, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Burger Theory - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 10.00 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available
  • Ski shuttle nearby

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Burger Theory

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 3

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Renovated entire property – February 2023
  • Romance packages available
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per stay
  • Resort fee: 2.9 percent of room rate

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Durango Central
Holiday Inn Hotel Durango Central
Holiday Inn Hotel Central
Holiday Inn Hotel Suites Durango Central

Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 531 out of 1001 reviews" "
Rating 8 - Good. 252 out of 1001 reviews" "
Rating 6 - Okay. 115 out of 1001 reviews" "
Rating 4 - Poor. 67 out of 1001 reviews" "
Rating 2 - Terrible. 36 out of 1001 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Tim

Aweful
They were rude and the room was so toxic with bleach. I want my money back.
Stayed 1 night in Aug 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet property and a short walk to the train station in Durango. Much quieter than staying in downtown Durango, and nearly as convenient.
Stayed 2 nights in Aug 2024

4/10 Poor

jillian

Stayed 2 nights in Aug 2024

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was lovely. Front desk clerk was rude while checking in.
Stayed 2 nights in Aug 2024

10/10 Excellent

Catherine

Stayed 2 nights in Aug 2024

8/10 Good

Jana

Liked: Cleanliness
Stayed 4 nights in Jul 2024

10/10 Excellent

Sarah

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property if you need a little extra space and have a dog. The hotel is located right by an off-leash dog park. Extremely convenient! The staff was so friendly too. Our room was clean and comfortable. I highly recommend this property next time you are in Durango.
Stayed 2 nights in Jul 2024

8/10 Good

Christine

Travelled with group
Room was clean. Extra charge for parking. Extra charge for breakfast buffet. Average food choices.
Stayed 1 night in Jul 2024

10/10 Excellent

Judy

Stayed 1 night in Jul 2024

2/10 Terrible

Ramiro jr

Stayed 4 nights in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE. UNCLEAN. UNSANITARY. OUTRAGEOUS. REP
UNCLEAN. BAD. There were hairs in the linens: Bedding, towels, etc. This means the Housekeeping staph (No pun intended. Staph are a family of infectious bacteria) did not properly clean the room. Hair in the bedding means the staph did not change the linens after the previous guests checked out. The staph simply made the bed after the previous guests checked out. TERRIBLE. UNCLEAN. UNSANITARY. OUTRAGEOUS. REPORTED T0 THE COUNTY AND STATE HEALTH DEPTS. We did not feel comfortable sleeping in the bed because we could not be sure what we were sleeping on. We spent an uncomfortable and skin crawling night.
Stayed 1 night in Jul 2024

2/10 Terrible

Ignacio

Too hard to check in if you have a issue
Check in was a hassle the wrong day got booked due to the poor internet service I had in the area. I thought it would be a quick fix at the desk but was told I would have to contact hotels. It took me 5 phone calls every call took 15min- 25min. My booking was then booked for the wrong day again luckily they had availability and I was able to get a room unfortunately it was 6:30 pm when I finally was able to check in. Not worth the hassle to book thru a different party better to book directly thru the hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Natphitcha

Stayed 2 nights in Jul 2024

8/10 Good

Ginny

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Convenient location in Durango
I liked the location of the hotel and most of the staff was very friendly and accommodating. My room was not very clean when I checked in but the hotel staff made sure to address it. Overall, good staff and I really liked the location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Genevieve

Liked: Cleanliness, amenities, property conditions & facilities
Super nice people and helpful
Stayed 5 nights in Jul 2024

10/10 Excellent

Rosa

Stayed 1 night in Jul 2024

10/10 Excellent

Elmo

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 3 nights in Jul 2024

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Carlos

Stayed 1 night in Jul 2024

10/10 Excellent

Howard

Stayed 1 night in Jul 2024

10/10 Excellent

rafael

Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Lack luster annoying stay.
We were in Durango for the 4th of July- The hotel was clean but the staff wasn’t very friendly. We had to get three different sets of key cards because they would get demagnetized which made it a hassle. They claim to be dog friendly but you can’t be dog friendly and have a laundry list of things your dog isn’t allowed to do and charge the fee you charge. The hidden fees are ridiculous, this isn’t a resort so a resort fee shouldn’t be charged and a parking fee is absurd.
Stayed 2 nights in Jul 2024

6/10 Okay

Myrna

Disliked: Cleanliness, staff & service, room comfort
I requested a room with a king size bed and paid for it in advanced, when we got there we got a room with a king size bed and a bunk bed, the bathroom was dirty with human hair and full of dust, went to the front desk and requested another room and the front desk guy named Nick told me that he was sold out and there were no rooms available. We had to go to Walmart to buy cleaning supplies to clean the room.
Stayed 3 nights in Jul 2024

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness, staff & service
Meh
Arrived, we were given a key to a room which belonged to someone else. When given an available room, the cleaning supplies were still in the bathroom. In the morning while showering, I realized I had no towel. Property was nice, very pricey so for the costs, it should have been better.
Stayed 1 night in Jul 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not far from downtown and walking accesible.
Stayed 2 nights in Jul 2024