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Mercure Hotel Düsseldorf City Nord

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hotel Düsseldorf City Nord

Breakfast, lunch and dinner served
Front of property - evening/night
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Interior entrance
Business centre

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Noerdlicher Zubringer 7, Düsseldorf, NW, 40470
  • Tonhalle Duesseldorf
    6 min drive
  • NRW-Forum Düsseldorf
    6 min drive
  • Museum Kunstpalast
    7 min drive
  • Düsseldorf (DUS-Düsseldorf Intl.)
    7 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

NH Düsseldorf City-Nord

Spa
Pet-friendly
Free WiFi
Restaurant
4.2 out of 5, Very good, (961)
The price is NZ$135
for 1 room
includes taxes & fees
5 Jan - 6 Jan
NH Düsseldorf City-Nord

About the area

Düsseldorf

Located in Düsseldorf (Stadtbezirk 6), Mercure Hotel Düsseldorf City Nord is within a 10-minute drive of Konigsallee and Messe Düsseldorf. .This hotel is 4.6 mi (7.5 km) from Mitsubishi Electric Hall and 2.5 mi (4.1 km) from PSD Bank Dome.

What's nearby

  • PSD Bank Dome - 4 min drive
  • Konigsallee - 7 min drive
  • Messe Düsseldorf - 7 min drive
  • Düsseldorf Christmas Market - 7 min drive
  • Rhine Promenade - 7 min drive

Getting around

  • Gothaer Straße Ratingen Bus Stop - 5 min drive
  • Haeselerstraße Tram Stop - 6 min walk
  • Düsseldorf Intl. Airport (DUS) - 7 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Trattoria Zucchero - ‬7 min walk
  • ‪Foodoor Koreanischer Grill - ‬5 min walk
  • ‪Aurora & Vito's Süßholz Pizzeria Düsseldorf - ‬18 min walk
  • ‪Ermis Döner Place - ‬4 min walk

About this property

Mercure Hotel Düsseldorf City Nord

Düsseldorf hotel in Stadtbezirk 6 with a 24-hour front desk and a coffee shop
Mercure Hotel Düsseldorf City Nord offers 190 accommodations with safes and coffee/tea makers. Smart televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Stay in one of 190 guestrooms featuring Smart televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance. Additional features at this hotel include a banquet hall and a vending machine.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Mercure Hotel Düsseldorf City Nord has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:30 AM: EUR 23 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Premium channels
  • Satellite channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Self parking fee: EUR 18 per night (in/out privileges)
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

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Mercure Hotel Düsseldorf City Nord Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 251 out of 720 reviews" "
Rating 8 - Good. 351 out of 720 reviews" "
Rating 6 - Okay. 86 out of 720 reviews" "
Rating 4 - Poor. 26 out of 720 reviews" "
Rating 2 - Terrible. 6 out of 720 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Saman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Abdulmagid

Stayed 1 night in Feb 2024

10/10 Excellent

Steve

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hospitality, lovely people and moreover very quite.
Stayed 3 nights in Feb 2024

4/10 Poor

Mehmet

Stayed 7 nights in Jul 2023

10/10 Excellent

Warren

Stayed 1 night in May 2023

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

Damian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Nov 2022

8/10 Good

Carla

Travelled with group
Liked: Cleanliness
Fine for a short stay.
It’s a fine hotel for a short stay, but quite overpriced for the size of the rooms. The rooms are quite small but comfortable. The hotel is a short taxi ride away from the airport (7/8mins) and around 15mins to the old town area.
Stayed 2 nights in Nov 2022

6/10 Okay

Lin

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like it
Very comfy bed, large room. The staff was very nice and helpful.
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel, the hotel room was nice. But i was slightly disappointed with the breakfast. There was no toaster for the bread.
Stayed 1 night in Aug 2021

8/10 Good

KAREN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2021

6/10 Okay

Gerit

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Telephone in room not working, no internet available, no help from staff to eventually change rooms. Had probably to do with renovation works, but that is not client's problem.
Stayed 1 night in Dec 2020

8/10 Good

Minhwa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thank you, the staff was very friendly and helpful.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Difficulty in getting TV program in English like the news. May be Bbc news. Or CNN
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
inspite of repeated tel. contacts they refused to cancel my reservation due to serious medical conditions. Tried to cancel 4 weeks before date of reservation but they would not let me cancel.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service , very professional and clean , friendly staff , great location , comfortable bed ....would like English tv channels
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Sep 2019

10/10 Excellent

Kat

Travelled with partner
Liked: Cleanliness, staff & service
Comfy beds and very clean room + bathroom. Would be more than happy to come again.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a layover, very close to the airport - cca 10 minutes by a cab...
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay for a couple of nights, the place was clean.
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Apr 2019