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Metropolis Resort

3.5 star property

Photo gallery for Metropolis Resort

Water park
Superior Room, Multiple Beds
Room, 1 King Bed with Sofa bed
Point of interest
BBQ/picnic area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Hot tub
  • Breakfast available
  • Laundry

Explore the area

Map
5150 Fairview Dr, Eau Claire, WI, 54701
  • Chaos Waterpark
    ‪1 min walk‬
  • Action City
    ‪5 min walk‬
  • Oakwood Mall
    ‪4 min drive‬
  • Eau Claire, WI (EAU-Chippewa Valley Regional)
    ‪21 min drive‬

Room options

View all photos for Deluxe Suite, Multiple Beds

Deluxe Suite, Multiple Beds

Deluxe Suite, Multiple Beds

  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

  • Sleeps 10
  • 1 Queen Bed and 4 Queen Bunk Beds

View all photos for Premier Suite, Multiple Beds

Premier Suite, Multiple Beds

Premier Suite, Multiple Beds

  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Signature Room

Signature Room

Signature Room

  • Sleeps 6
  • 2 Queen Beds OR 1 Twin Sofa Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

  • Sleeps 21
  • 5 Queen Bunk Beds and 1 Queen Sofa Bed

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About the area

Eau Claire

With a stay at Metropolis Resort in Eau Claire (Oakwood Hills), you'll be steps from Chaos Waterpark and 5 minutes by foot from Action City. .This family-friendly hotel is 0.3 mi (0.5 km) from Florian Gardens and 2 mi (3.3 km) from Oakwood Mall.

What's nearby

  • Chaos Waterpark - 1 min walk - 0.2 km
  • Action City - 5 min walk - 0.4 km
  • Florian Gardens - 6 min walk - 0.5 km
  • Oakwood Mall - 4 min drive - 3.3 km
  • University of Wisconsin-Eau Claire - 7 min drive - 6.9 km

Getting around

  • Eau Claire, WI (EAU-Chippewa Valley Regional) - 21 min drive

Restaurants

  • ‪Culver's - ‬5 min drive
  • ‪Chipotle Mexican Grill - ‬5 min drive
  • ‪Buffalo Wild Wings - ‬4 min drive
  • ‪Olive Garden - ‬5 min drive
  • ‪Noodles & Company - ‬5 min drive

About this property

Metropolis Resort

Family-friendly hotel with a water park and a lazy river
Metropolis Resort offers 107 air-conditioned accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters. Guests can make use of the in-room refrigerators and microwaves.

Televisions come with cable channels and Netflix. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a water park (surcharge) and a lazy river.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 107 individually decorated guestrooms, featuring refrigerators and microwaves. Cable television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including a water park (surcharge), an indoor pool, and a lazy river. This Art Deco hotel also features an arcade/game room, gift shops/newsstands, and wedding services.
Grab dinner at City Eats, a restaurant that specializes in American cuisine. You can also grab snacks at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are served on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.
Full breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
City Eats - This family restaurant specializes in American cuisine and serves breakfast and dinner. A children's menu is available. Happy hour is offered.
Monkey in the Middle - Onsite restaurant. Open select days.
Dairy Queen - Onsite theme restaurant. Open select days.

Languages

English

Property amenities

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee weekends 7:00 AM–11:00 AM: USD 9.99-15.99 for adults and USD 6.99-6.99 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • City Eats
  • Monkey in the Middle
  • Dairy Queen

Things to do

  • Arcade/games room
  • Archery
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Indoor pool
  • Lifeguards on-site
  • Mini golf
  • Playground
  • A hot tub
  • Water park access (surcharge)
  • Ziplining

Family friendly

  • Arcade/games room
  • Bowling alley
  • Children's pool
  • Cots/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Microwave
  • Mini golf
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Trampoline
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • Lifeguards on site
  • Nature reserve
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in shower
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Down duvet
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch HDTV
  • TV channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 3 to September 12:
  • One of the swimming pools
  • Hot tub
  • Water park
The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
  • Hot tub
  • Swimming pool
  • Water park
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are available for USD 15.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 21.99 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Housekeeping
  • Internet access
  • Laundry facilities
  • Parking
  • Phone calls
  • Self parking
  • WiFi access (may be limited)
  • Wired internet access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 9.99 to 15.99 for adults, and USD 6.99 to 6.99 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Metropolis Resort Hotel
Metropolis Eau Claire
Metropolis Resort
Metropolis Resort Eau Claire
Metropolis Hotel Eau Claire
Metropolis Resort Eau Claire
Metropolis Resort Hotel Eau Claire

Metropolis Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 498 out of 1001 reviews
Rating 8 - Good. 275 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed and definitely worth the money and time! Kids had a blast! Only part that can use improvement is knowing that over 250 kids came on Friday and it was super packed which was to much for my 3 and 5 yr old. The kids were waterpark to the arcade. Also limited water park hours during the week was a huge a downfall.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kaitlyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our daughter had an ear infection and woke up screaming. I took her to the lobby to calm down and the women who worked the night shift was so beyond kind, helped calm her down and gave her a little animal. I cannot believe the service we received I made sure to tell my whole family and we will be making it a tradition to stay every Thanksgiving as well as whenever we come to visit our family in Eau Claire.
Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kassie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

MAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Terra

Stayed 1 night in Nov 2024

2/10 Terrible

Freya

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Left to stay in another hotel. The noise was out of control. So loud with kids running up and down the hall absolutely no way we would be able to sleep.
Stayed 1 night in Nov 2024

4/10 Poor

Allan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kathryn

Stayed 2 nights in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sheila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really Nice Place. The kids had a Great Time. My only complaint is I heard a ringing sound all night and didn't sleep well. I notified the staff
Stayed 1 night in Nov 2024

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Viridiana, Saint Paul

Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice facility, lots to do. Good water park for young kids. 4 year old loved the lazy river and pool. Wish the water slides were a little more thrilling. I'd say great water park for 10 & under!
Stayed 1 night in Nov 2024

10/10 Excellent

Bee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Stayed 3 nights in Oct 2024

6/10 Okay

Sarah

Stayed 2 nights in Oct 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the bed.
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Stayed 1 night in Sep 2024

10/10 Excellent

Kristina

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Staff was amazing and friendly, food and service was great. My kids and their friends had an absolute blast.
Stayed 2 nights in Oct 2024

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is a newer hotel, it looks nice, and it was clean. Everyone there was friendly. We were there Tues, Wed, Thurs. I got a phone call to let me know the water park was closed, which was disappointing, but we went anyway. I did not realize the restaurants in the resort were also closed. We received coupons for breakfast and lunch, but couldn’t use them. There were a bunch of things that were really inconvenient - things that were missing that have been included in most hotel stays at this price. In room coffee, continental breakfast, USB ports, etc. We had a room with 2 queen beds. There were 6 light switches all around the room, and the light was still really insufficient. I tried to turn the heat up a few degrees, but the a/c wouldn’t switch off and we were cold. I got an ok deal on my stay. It was better than some places I’ve stayed, but if I were going to Eau Claire again, if I could find a decent place with breakfast & coffee I would probably go there instead. For a family, I am sure the water park and everything else would more than compensate for the little oddities.
Stayed 2 nights in Oct 2024

10/10 Excellent

Casey

Stayed 1 night in Aug 2024

8/10 Good

Pete

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not go to the water park. It was a good place to stay. Close to our family activity
Stayed 2 nights in Oct 2024

10/10 Excellent

rachel

Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024