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Candlewood Suites West Edmonton - Mall Area, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites West Edmonton - Mall Area, an IHG Hotel

Full-sized fridge, microwave, stovetop, dishwasher
Indoor pool
Exterior
Pillow-top beds, in-room safe, desk, blackout curtains
Game room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking included
  • Hot tub
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Laundry
    Laundry

Explore the area

Map
18520 100 Ave NW, Edmonton, AB, T5S 0K7
  • West Edmonton Mall
    4 min drive
  • Galaxyland
    4 min drive
  • Fantasyland
    4 min drive
  • Edmonton, AB (YXD-Edmonton City Centre)
    18 min drive

Room options

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed (Walk-In Shower)

Studio Suite, 1 Queen Bed (Walk-In Shower)

Studio Suite, 1 Queen Bed (Walk-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed (Walk-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed (Walk-In Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Comm, Access Tub)

Studio Suite, 1 King Bed, Accessible (Comm, Access Tub)

Studio Suite, 1 King Bed, Accessible (Comm, Access Tub)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel
Pool
Hot tub
Breakfast included
Parking included
4.5 out of 5, Wonderful, (1202)
The price is NZ$217
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel

About the area

Edmonton

With a stay at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel in Edmonton (West Edmonton), you'll be a 4-minute drive from West Edmonton Mall and 8 minutes from TELUS World of Science-Edmonton. .This hotel is 6.5 mi (10.4 km) from Rogers Place and 6.6 mi (10.6 km) from Alberta Legislature Building.

What's nearby

  • West Edmonton Mall - 4 min drive - 2.9 km
  • Fantasyland - 4 min drive - 3.4 km
  • World Waterpark - 4 min drive - 3.4 km
  • University of Alberta - 13 min drive - 11.6 km
  • Fort Edmonton Park - 15 min drive - 11.2 km

Getting around

  • Corona Station - 13 min drive
  • Edmonton Station - 15 min drive
  • Edmonton Intl. Airport (YEG) - 28 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Travelodge by Wyndham Edmonton West - ‬9 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Arby's - ‬16 min walk

About this property

Candlewood Suites West Edmonton - Mall Area, an IHG Hotel

Hotel with free parking, near West Edmonton Mall
Candlewood Suites West Edmonton - Mall Area, an IHG Hotel offers 77 accommodations with MP3 docking stations and safes. Beds feature pillowtop mattresses. Cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 77 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites West Edmonton - Mall Area, an IHG Hotel.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, covered self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Things to do

  • Arcade/games room
  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Full-sized fridge
  • Corner/local shop
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch TV
  • TV channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily until 11:00 PM
The check-in location differs from the property location; go to: [Holiday Inn Express West Edmonton lobby (same building).]
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night, plus a deposit of CAD 25 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites West Edmonton Mall Area Hotel
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Candlewood Suites West Edmonton - Mall Area, an IHG Hotel Hotel

Candlewood Suites West Edmonton - Mall Area, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 1000 reviews" "
Rating 8 - Good. 283 out of 1000 reviews" "
Rating 6 - Okay. 65 out of 1000 reviews" "
Rating 4 - Poor. 20 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and kind when we all became sick and needed more than usual housekeeping services. Rooms were a good size and extras (free laundry, serve-yourself amenities) were very nice. Would definitely recommend.
Stayed 6 nights in Aug 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2024

10/10 Excellent

Loyal, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jul 2024

10/10 Excellent

Minh

Liked: Cleanliness, staff & service, property conditions & facilities
Kids friendly, pet friendly. Close to west Edmonton mall suites are big for family, have all kitchen, living room and working station. Big bright room and pretty clean. Staff are friendly specifically greetings staffs. A comfy trip to Edmonton? Highly recommended to stay here
Stayed 1 night in Jul 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great and I would recommend it to anyone traveling to Edmonton. We spent one week there and the staff were great, the beds very comfortable. We had a small incident the 1st night which was handled promptly. Thank you Vivek. The only issue i have is lack of parking for disabled. We will definitely be back.
Stayed 7 nights in Jul 2024

10/10 Excellent

Shavonne

Stayed 7 nights in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Dianne

Stayed 2 nights in Jul 2024

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel room. Love having the kitchenette. The coffee machine near the lobby is awesome. The staff is amazing, always there when you need them. We stayed 6 years ago when the hotel was quite new. Cleaning in the corners in the bathroom seems to be an issue now. You can see very clearly that they should be scrubbed better. Otherwise everything else was great.
Stayed 8 nights in Jul 2024

2/10 Terrible

Trysta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time staying here. We are always happy with the room, very clean and comfortable. Great parking and easy drive to WEM
Stayed 1 night in Jul 2024

10/10 Excellent

Emily

Stayed 2 nights in Jul 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

2/10 Terrible

Justin

Business traveller
Disliked: Cleanliness, staff & service
I paid in advance and had to check out early. The hotel is refusing to refund me for the 6 nights I didn’t stay and Expedia is incapable of recovering my money from the hotel also. I’ve attempted to contact Expedia and the Candlewood repeatedly and have gotten no call back from the hotel and Expedia just keeps telling me there is nothing they can do.
Stayed 8 nights in Jun 2024

10/10 Excellent

erin

Stayed 1 night in Jun 2024

10/10 Excellent

Shannen, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, easy and quick check in. Free Laundry and 24 hour access to snacks. Pool was great - shared with Holiday Inn and can be busy. Bathroom to change into at pool with towels and shower available.
Stayed 1 night in Jun 2024

10/10 Excellent

Skyler

Stayed 1 night in May 2024

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Being on the bottom floor. Prefer top floor.
Stayed 1 night in Jun 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Parking sucks
Stayed 1 night in Jun 2024

10/10 Excellent

franklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanest place I’ve ever stayed
Stayed 7 nights in May 2024

6/10 Okay

TASHINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Ryan

Business traveller
Liked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean, front desk staff were amazing, check in was fast. I appreciated the pre arrival email offering an upgrade, late check out, etc. The room was very clean, bed was comfortable and the pillows were excellent. I think 2 bottles of water in the fridge would be nice and a smoking area. I smoke and often hide out in the back but that's not the safest. Many other hotels in the area offer a covered smoking area. I liked the honor system pantry and the outside BBQ's is nice too. Would stay again.
Stayed 2 nights in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Easy check in.
Stayed 1 night in May 2024