West Edmonton Mall Inn

2.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for West Edmonton Mall Inn

Water park
Bowling
In-room safe, desk, blackout curtains, iron/ironing board
Ice skating
Front of property

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
17504 90 Ave Nw, Edmonton, AB, T5T6L6
  • West Edmonton Mall
    2 min walk
  • Delicious Pho
    2 min walk
  • McKernan-Belgravia Station
    11 min drive
  • Edmonton, AB (YXD-Edmonton City Centre)
    20 min drive

Room options

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Edmonton

With a stay at West Edmonton Mall Inn in Edmonton (West Edmonton), you'll be within a 15-minute drive of West Edmonton Mall and University of Alberta. .This family-friendly hotel is 6.7 mi (10.8 km) from Rogers Place and 10.9 mi (17.5 km) from South Edmonton Common.

What's nearby

  • West Edmonton Mall - 2 min walk
  • Galaxyland - 3 min walk
  • Fantasyland - 10 min walk
  • World Waterpark - 15 min walk
  • Misericordia Community Hospital - 16 min walk

Getting around

  • South Campus Station - 11 min drive
  • Avonmore Station - 17 min drive
  • Edmonton Intl. Airport (YEG) - 27 min drive

Restaurants

  • ‪Old Spaghetti Factory - ‬2 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪1st RND - ‬2 min walk
  • ‪Five & Dive - ‬8 min walk
  • ‪Ed's Rec Room - ‬4 min walk

About this property

West Edmonton Mall Inn

Family-friendly Edmonton hotel in West Edmonton with a water park
West Edmonton Mall Inn offers 88 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a water park (surcharge).

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 88 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a water park (surcharge), or other amenities including complimentary wireless internet access and a fireplace in the lobby.
A complimentary continental breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:30 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:00 AM

Things to do

  • Bowling alley
  • Water park access (surcharge)

Family friendly

  • Bowling alley
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathroom (partially open)
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

West Edmonton Inn
West Edmonton Mall Inn Alberta
West Edmonton Mall Inn
West Edmonton Mall Hotel Edmonton
West Edmonton Mall Inn Hotel
West Edmonton Mall Inn Edmonton
West Edmonton Mall Inn Hotel Edmonton

West Edmonton Mall Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 425 out of 1207 reviews" "
Rating 8 - Good. 403 out of 1207 reviews" "
Rating 6 - Okay. 192 out of 1207 reviews" "
Rating 4 - Poor. 105 out of 1207 reviews" "
Rating 2 - Terrible. 82 out of 1207 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Taylor

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Smelled like paint, was dirty in hallways and bed was rock hard
Stayed 2 nights in Oct 2024

4/10 Poor

Dean

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was under construction, it is a very old place and there was a smell in the building!
Stayed 1 night in Oct 2024

6/10 Okay

Darcy

Stayed 2 nights in Sep 2024

8/10 Good

Yukon

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the WEM was a nice stop for the night
Stayed 1 night in Sep 2024

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s great being across the street from the mall.
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Stayed 2 nights in Sep 2024

4/10 Poor

Connie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They were renovating the whle hotel, wet paint everwhere, they could not aanswer our questions (such as where is the nearest dry cleaners) they charged GST and a resort levey!!!!!!!!!! Thanf God we booked in April, so our room was at the very end on 3rd floor facing a large green space so it was very guiet, their free so call breakfast in the morning had so few tables, you felt uncomfortable to have a cup of coffee, for there were tons of families with children waiting in line, just no room throughout property qnd no pool.
Stayed 2 nights in Sep 2024

2/10 Terrible

Agustina

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The bedspread are very wrinkly and face towels has pubic hairs/hairs stuck on it. The breakfast room is too small and there was only 1 person working in there.
Stayed 2 nights in Sep 2024

10/10 Excellent

Devri

Stayed 2 nights in Sep 2024

6/10 Okay

Monica

Travelled with partner
The beds and pillows were not comfortable, the breakfast very limited.
Stayed 3 nights in Sep 2024

2/10 Terrible

Kirstin

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was under renovations. The continental breakfast consist of toast eggs and a yogurt machine and pancake machine. Arriving there- people were loitering and drinking. The parking spots were so small. Knowing what I know now I will book not something based on convenience.
Stayed 1 night in Sep 2024

2/10 Terrible

Yoel

Disliked: Staff & service, property conditions & facilities
Mar servicio el desayuno ni los animales se lo comen los nińos sin querer le dieron al TV y me cobraron las película cuando no se vio TV en ese cuarto estoy muy triste por que pensé brindarle una buna vacaciones a mi familia
Stayed 2 nights in Sep 2024

6/10 Okay

andrew

Stayed 2 nights in Sep 2024

8/10 Good

Jammie Lee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom was dirty and the beds were very hard. Properly was quiet
Stayed 1 night in Sep 2024

6/10 Okay

Tim

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Orla

Stayed 4 nights in Sep 2024

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

NATALIE

Na
Stayed 2 nights in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Quality stay. Next to west ed. Mall says it all
Stayed 1 night in Sep 2024

4/10 Poor

Paul

Travelled with family
Liked: Staff & service
The rooms looked OK. The location to the mall was good but the lack of internet made the stay a NO GO unfortunately
Stayed 3 nights in Sep 2024

4/10 Poor

Dallas

Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn was right across from the WEM. It was easy to find!
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Amenities
Not super sound proof. Our ac/heat unit in the room wouldnt shut off throughout the night and was very loud, we could not sleep. The tap in the bathroom barely would run the water, very slow streamed. It was fairly clean but the shower did have hair and mold in the corners. The bed also was not made very "hotel like" and was wrinkled looking like someone had layed in it before we got there. Free breakfast was very limited; pancakes, boiled eggs and cereal. Some guests with noisy dogs, which I suppose is to be expected in a pet friendly place. The one gentleman that was working the front desk the night we checked in was friendly. The girl when checking out was not overly friendly and didn't seem to care about the not great stay. Wifi was also super horrible, would kick me off constantly on my phone and have to reaccess it. They shouldnt state they have free wifi when they are just using the malls wifi across the street.
Stayed 1 night in Sep 2024

8/10 Good

Greig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of homeless people outside. Nice hotel and so close to the mall.
Stayed 1 night in Sep 2024

6/10 Okay

anna mary

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Someone was breaking into a vech when we pulled up.
Stayed 2 nights in Sep 2024