With a stay at West Edmonton Mall Inn in Edmonton (West Edmonton), you'll be a 1-minute drive from West Edmonton Mall and 7 minutes from River Cree Casino. .This family-friendly hotel is 6.7 mi (10.8 km) from Rogers Place and 10.9 mi (17.5 km) from South Edmonton Common.
What's nearby
West Edmonton Mall - 2 min walk - 0.3 km
Galaxyland - 3 min walk - 0.3 km
Fantasyland - 10 min walk - 0.9 km
World Waterpark - 15 min walk - 1.3 km
Misericordia Community Hospital - 16 min walk - 1.4 km
Getting around
South Campus Station - 11 min drive
Avonmore Station - 17 min drive
Edmonton Intl. Airport (YEG) - 27 min drive
Restaurants
Old Spaghetti Factory - 2 min walk
Tim Hortons - 16 min walk
1st RND - 2 min walk
Five & Dive - 8 min walk
Ed's Rec Room - 4 min walk
About this property
West Edmonton Mall Inn
Family-friendly hotel with a water park and free breakfast
West Edmonton Mall Inn offers 88 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a water park (surcharge).
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 88 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a water park (surcharge), or other amenities including complimentary wireless internet access and a fireplace in the lobby.
A complimentary continental breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:30 AM and 10:00 AM.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Food and drink
Free continental breakfast available daily 7:30 AM to 10:00 AM
Things to do
Bowling alley
Water park
Family friendly
Bowling alley
In-room refrigerator
Water park (surcharge)
Conveniences
24-hour front desk
ATM
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
42-inch flat-screen TV with cable channels
Pay films
Food and drink
Coffee/tea maker
Refrigerator
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Pet fee: CAD 25.00 per accommodation, per night
Service animals are exempt from fees
Rollaway bed fee: CAD 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
West Edmonton Inn
West Edmonton Mall Inn Alberta
West Edmonton Mall Inn
West Edmonton Mall Hotel Edmonton
West Edmonton Mall Inn Hotel
West Edmonton Mall Inn Edmonton
West Edmonton Mall Inn Hotel Edmonton
West Edmonton Mall Inn Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel had no wifi and you are expected to log into the free wifi from the mall across the street which worked for me and two of my kids but not for my other son. So he had a terrible experience as he didn’t have any data otherwise. They took forever to bring us our cot, almost 8 hours to be exact. The hotel false advertised or the name was very misleading as I thought it was part of the mall as they even added photos of the West Edmonton pool on their Expedia site. I was confused when we arrived to find that it was not connected and was across the street and not actually part of the mall or the pool at all.
Trisha
Stayed 1 night in Jan 2025
6/10 Okay
Lyn
Travelled with family and small children
5 Jan 2025
Liked: Staff & service
When we walked in the front desk lady was just great. Unfortunately it is an extremely busy hotel and she was all by herself. I’d say they could use at least one other staff, especially on busy days. There was no soap in our room at all. Again, wanted to ask for some but every time o went up the front desk she was so busy. There was a loud bang in our room all night, maybe from pipes or heater. Who knows. Extremely convenient location to the mall though.
Lyn
Stayed 1 night in Jan 2025
6/10 Okay
Lesley
5 Jan 2025
Lesley
Stayed 2 nights in Dec 2024
8/10 Good
Aj
Travelled with family
5 Jan 2025
Liked: Cleanliness
Aj
Stayed 1 night in Jan 2025
2/10 Terrible
Norman
Travelled with family, Travelled with family and small children
My family and I stayed at this Inn for the New Year's for two nights. We were all super disappointed to see that our room's refrigerator was broken and after notifying the front end staff that we needed to store food, nothing was ever done even though we were told: “that a mechanic came in to check”. We were also disappointed that we were not able to get any discounts to the water park and mall even though we were told by Expedia that everything was included. The add description needs to be more clear or else that’s super false advertising. Furthermore, the rooms were in bad shape. Lots of carvings and vandalism. One of our bed frames was also damaged and at night we were able to hear all of our neighbours and a weird clicking sound kept happening. We did however like the included breakfast but wished there were more protein options perhaps some sausages or bacon. We really wish someone from the front end was able to truly help make our experience better here or at least provide some kind of compensation due to all of the issues we ran through. We definitely don’t recommend this hotel/Inn if anyone is looking to visit Edmonton and its mall.
Had to wait awhile for someone to appear at the front desk before being checked in. Once in the room the bed appeared to had been slept in due to the comforter being creased badly.
Nice it is directly across from WEM.
Breakfast provided was cold hard boiled eggs, pancakes and toast.
This hotel is perferct for the location being by WEM.
Personally i find it to be a busy hotel for one elevator the amount of time it took to leave that morning and having to go up and down several times before getting off was crazy...would have taken the stairs but had luggage. Being right by the breakfast room on the third floor is something i won't do again with smelling burnt toast all morning when trying to sleep in before the drive home. I also only stayed there to get wristbands for the waterpark but apparently being booked through expedia caused us to not be elgible for that perk.
Staff were kind and the hotel was clean and cozy enough.
The property had a very strong smell of cigarette smoke, there was zero flexibility with the front desk.
The property all around was full of garbage or alcohol cans/bottles and our tv remote didnt work.
Close to the mall but not safe to walk to and from at night
We dont have a proper sleep because we heard lot of noises from other rooms, screaming, crying at late night and we heard also stomp of feet about our room.
We booked a non smoking room (I thought these days that all rooms were non smoking) and they put us in a room that stank of weed, they then moved us across the hall.
The "breakfast" consisted of Toast or cereal and some fruit and you had to go to the 2nd floor in a small room to eat.
There was construction going on so it was also very dirty and noisy. The hotel is very outdated and they do not plow the parking lot but instead let the cars drive over the snow creating Ice and compacted snow thus making big rifts in the lot that you now need to get your luggage accross without falling.
We checked out early as the hotel was not very nice and then, when we checked out they charged us for both nights and attempted to charge us for a 3rd night as a penalty. (never heard of that before) Once they figured out that we had paid for it by Expedia they then kept the second night charges in full instead of just a cancellation fee.
Terrible hotel - rude staff and bad practises
We will not be visiting again