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Las Ventanas al Paraiso, A Rosewood Resort

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Las Ventanas al Paraiso, A Rosewood Resort

View from property
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
5 restaurants, lunch, dinner served; Asian cuisine
Poolside bar
Outdoor pool, pool loungers

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Breakfast included
  • Pool
  • Pet-friendly
  • Room service

Explore the area

Map
KM 19.5 Ctra. Transpeninsular, San José del Cabo, BCS, 23405
  • Desert Park Natural Reserve
    8 min walk
  • El Dorado Golf Club
    2 min drive
  • Cabo Real Golf Club
    4 min drive
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    25 min drive

Room options

Signature Room, 1 Bedroom

  • Sleeps 7
  • 1 Twin Bed

View all photos for Signature Villa, 3 Bedrooms, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Signature Villa, 3 Bedrooms, Ocean View

  • 510 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Signature Penthouse, 3 Bedrooms (Transpeninsular Rooftop Residence)

  • Sleeps 6
  • 1 Twin Bed

View all photos for Penthouse, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Penthouse, Ocean View

  • 362 sq m
  • Ocean view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Room, 1 Bedroom, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 Bedroom, Ocean View

  • 362 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed, Oceanfront

  • 89 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 Bedroom, Oceanfront

  • 362 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, Ocean View

  • 725 sq m
  • Ocean view
  • Sleeps 7
  • 4 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 2 Queen Beds, Oceanfront

  • 89 sq m
  • Ocean view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Terrace, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Terrace, Oceanfront

  • 89 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Signature Room, 3 Bedrooms (Transpeninsular Signature Residence)

  • Sleeps 7
  • 1 King Bed OR 1 Queen Bed

View all photos for Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room

  • 302 sq m
  • Ocean view
  • Sleeps 5
  • 1 Twin Bed

View all photos for Signature Villa, 1 Bedroom, Ocean View (Signature Villa Media)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Signature Villa, 1 Bedroom, Ocean View (Signature Villa Media)

  • 529 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Villa, 1 Bedroom, Beachfront (Signature Villa Wellness)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Signature Villa, 1 Bedroom, Beachfront (Signature Villa Wellness)

  • 529 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Villa, 2 Bedrooms, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Signature Villa, 2 Bedrooms, Ocean View

  • 529 sq m
  • Ocean view
  • Sleeps 5
  • 2 King Beds

View all photos for Signature Villa, 1 Bedroom, Ocean View (Wellness)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Signature Villa, 1 Bedroom, Ocean View (Wellness)

  • 529 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, Ocean View

  • 362 sq m
  • Ocean view
  • Sleeps 5
  • 1 Twin Bed

View all photos for Signature Villa, 1 Bedroom, Beachfront (Signature Villa Media)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Signature Villa, 1 Bedroom, Beachfront (Signature Villa Media)

  • 529 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Garden View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, Garden View

  • 209 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 Twin Bed

View all photos for Room, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, Ocean View

  • 362 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 2 Double Beds

View all photos for Room, Garden View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, Garden View

  • Sleeps 5
  • 1 Twin Bed

View all photos for Luxury Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Luxury Room

  • 362 sq m
  • Ocean view
  • Sleeps 5
  • 2 King Beds

View all photos for Room, Ocean View

Room, Ocean View

Room, Ocean View

  • Ocean view
  • Sleeps 5
  • 2 King Beds

View all photos for Room, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, Ocean View

  • 177 sq m
  • Ocean view
  • Sleeps 5
  • 1 Twin Bed

View all photos for Signature Room, 3 Bedrooms, Ocean View (Signature Residence)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Signature Room, 3 Bedrooms, Ocean View (Signature Residence)

  • Ocean view
  • Sleeps 7
  • 2 King Beds and 2 Queen Beds

View all photos for Suite, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, Ocean View

  • 362 sq m
  • Ocean view
  • Sleeps 7
  • 1 Twin Bed

View all photos for Room, 1 Bedroom, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 Bedroom, Ocean View

  • 109 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Signature Room, 3 Bedrooms (Signature Pool Residence)

  • Sleeps 7
  • 2 King Beds and 2 Queen Beds

View all photos for Signature Villa, 2 Bedrooms, Beachfront

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Signature Villa, 2 Bedrooms, Beachfront

  • 529 sq m
  • Beach view
  • Sleeps 5
  • 1 King Bed OR 1 Queen Bed

View all photos for Signature Penthouse, 3 Bedrooms (Rooftop Signature Residence)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Signature Penthouse, 3 Bedrooms (Rooftop Signature Residence)

  • 855 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds, Garden View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 2 Queen Beds, Garden View

  • 89 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Bedroom, Garden View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 Bedroom, Garden View

  • 89 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Terrace, Ocean View

  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed, Ocean View

  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 2 Queen Beds, Ocean View

  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Garden View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed, Garden View

  • 89 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

San José del Cabo

When you stay at Las Ventanas al Paraiso, A Rosewood Resort in San José del Cabo, you'll be on the beach, within a 10-minute drive of Palmilla Beach and Chileno Beach. .This beach resort is 11.6 mi (18.7 km) from Medano Beach and 5.3 mi (8.5 km) from Costa Azul Beach.
View more Resorts in San José del CaboOpens in a new window

What's nearby

  • Desert Park Natural Reserve - 8 min walk
  • El Dorado Golf Club - 2 min drive
  • Cabo Real Golf Club - 4 min drive
  • Palmilla Beach - 6 min drive
  • Costa Azul Beach - 7 min drive

Getting around

  • Los Cabos Intl. Airport (SJD) - 25 min drive

Restaurants

  • ‪Naos - ‬5 min walk
  • ‪Al Pairo - ‬17 min walk
  • ‪Mako Restaurant - ‬16 min walk
  • ‪Riccio Di Mare - ‬17 min walk
  • ‪Tokimeku - ‬5 min walk

About this property

Las Ventanas al Paraiso, A Rosewood Resort

Luxury resort on the beach, with outdoor pool
Las Ventanas al Paraiso, A Rosewood Resort offers 71 accommodations with fireplaces and iPod docking stations. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch plasma televisions come with premium satellite channels and DVD players. Espresso makers and minibars are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This San José del Cabo resort provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Las Ventanas has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, and a spa tub. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Treat yourself to a stay in one of the 71 guestrooms, featuring fireplaces and plasma televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find outdoor tennis courts, an outdoor pool, and a spa tub. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at The Restaurant, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this resort consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11:00 AM.
The Restaurant - Overlooking the ocean and pool, this theme restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
La Cava - This poolside fine-dining restaurant serves dinner only. Reservations are required. Open daily.
The Sea Grill - Overlooking the ocean and pool, this theme restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Tequila Ceviche and Sushi - Overlooking the ocean and pool, this theme restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Arbol - Overlooking the ocean and pool, this restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

Las Ventanas al Paraiso, A Rosewood Resort is listed in the 2021 Travel + Leisure 500.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • On-site parking options include a garage
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–11:00 AM
  • 5 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Restaurant
  • La Cava
  • The Sea Grill
  • Tequila Ceviche and Sushi
  • Arbol

Things to do

  • 2 outdoor tennis courts
  • Art gallery
  • Fitness centre
  • Full-service spa
  • Golf
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • A hot tub
  • Steam room
  • Wine-tasting room
  • Yoga classes

Family friendly

  • DVD player
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Rooftop terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Beach towels
  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Jetted bath
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch plasma TV
  • DVD player
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Fireplace
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 80.40 per pet, per stay (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.86 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 320 per vehicle (roundtrip)
  • Pet fee: USD 80.40 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool without adult supervision
Guests under 6 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Las Ventanas al Paraiso
Las Ventanas al Paraiso Rosewood Resort
Las Ventanas al Paraiso Rosewood Resort San Jose Del Cabo
Las Ventanas al Paraiso Rosewood San Jose Del Cabo
Rosewood Las Ventanas
Rosewood Las Ventanas al Paraiso
Las Ventanas al Paraiso Rosewood
Las Ventanas al Paraiso A Rosewood Resort
s Ventanas al Paraiso Rosewoo
Las Ventanas al Paraiso A Rosewood Resort
Las Ventanas al Paraiso, A Rosewood Resort Resort
Las Ventanas al Paraiso, A Rosewood Resort San José del Cabo

Las Ventanas al Paraiso, A Rosewood Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 339 out of 365 reviews" "
Rating 8 - Good. 12 out of 365 reviews" "
Rating 6 - Okay. 8 out of 365 reviews" "
Rating 4 - Poor. 3 out of 365 reviews" "
Rating 2 - Terrible. 3 out of 365 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Stayed 4 nights in Aug 2024

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Danette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful resort. Excellent service and gorgeous views from all over the resort. The dining options are all top quality!! Would recommend this hotel to anybody who loves absolute luxury. Will be coming back in the future :)
Stayed 4 nights in Jul 2024

10/10 Excellent

Anita

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Jan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Zulma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, beautiful and quiet. The food options were okay. Breakfast was good. However, dinners were "okay" . I ended up dining out after the first evening. The bar drinks were not very good. Cocktails left me disappointed. Our butler Luis was FABULOUS and not overwhelming. He understated elegance and much appointment. We wl definitely return
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrew

Stayed 2 nights in Jul 2024

10/10 Excellent

Johan Jozef, Morrison

Liked: Cleanliness
Stayed 3 nights in Jun 2024

10/10 Excellent

Benjamin

Stayed 4 nights in Jun 2024

10/10 Excellent

Nadine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome - a little on the expensive side but it was so good that it was worth it
Stayed 3 nights in Jun 2024

10/10 Excellent

amanda

Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

abiodun

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

David

Stayed 2 nights in Apr 2024

6/10 Okay

Kate

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful but uncomfortable
Beautiful resort with spectacular comfortable rooms. Food was good. I just wasn’t comfortable with some of the staff. In a way they kind of size you up. Felt a little judged.
Stayed 2 nights in Mar 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was as good as any resort we have stayed. Always pleasant and helpful
Stayed 3 nights in Feb 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just wonderful all around.
Stayed 2 nights in Feb 2024

4/10 Poor

Courtney

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
No longer worth it
Got charged an extra $500 for our son to stay with us and got charged hundreds of dollars a day in other fees. We didn’t get a free breakfast either as we had a previous visit because we didn’t book direct. The resort is fabulous but prices are insane. Service was slow and they didn’t come to check us out or get our luggage making us late for our ride. For what you pay it was a real disappointment this time and we won’t be back. The food was average to poor. Arbo was the best out of the 3. That’s just our opinion on our second trip.
Stayed 4 nights in Feb 2024

6/10 Okay

Frank

Stayed 5 nights in Jan 2024

10/10 Excellent

Alberta

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Jill

Stayed 4 nights in Jan 2024

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is the most incredible place I’ve ever been to . It’s not cheap, but the staff, service and facility are amazing
Stayed 1 night in Nov 2023

2/10 Terrible

Joseph

Stayed 3 nights in Nov 2023