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Hilton Garden Inn El Paso / University

3.0 star property

Photo gallery for Hilton Garden Inn El Paso / University

Outdoor pool, pool loungers
In-room safe, desk, iron/ironing board, free cots/infant beds
Reception
Suite, 1 King Bed
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Hot tub
  • Free airport shuttle

Explore the area

Map
111 W University Ave, El Paso, TX, 79902
  • University of Texas at El Paso
    ‪2 min walk‬
  • Don Haskins Center
    ‪9 min walk‬
  • Sun Bowl Stadium
    ‪13 min walk‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 56 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds

  • 56 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible

  • 56 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Room

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Two Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Room

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Parlor)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room (Parlor)

  • 37 sq m
  • Sleeps 2
  • 1 Twin Murphy Bed

Similar properties

Exterior

Embassy Suites by Hilton El Paso

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.3 out of 5, Excellent, (1005)
The price is NZ$230
for 1 room
includes taxes & fees
2 May - 3 May
Embassy Suites by Hilton El Paso

About the area

El Paso

With a stay at Hilton Garden Inn El Paso / University in El Paso, you'll be within a 15-minute drive of Paso del Norte International Bridge and Fort Bliss. .This hotel is 9.6 mi (15.5 km) from American Consulate and 0.1 mi (0.2 km) from University of Texas at El Paso.

What's nearby

  • University of Texas at El Paso - 2 min walk - 0.3 km
  • Las Palmas Medical Center - 6 min walk - 0.6 km
  • Don Haskins Center - 9 min walk - 0.8 km
  • Sun Bowl Stadium - 13 min walk - 1.1 km
  • Plaza Theater - 2 min drive - 2.4 km

Getting around

  • El Paso Union Depot - 10 min drive
  • El Paso International Airport (ELP) - 19 min drive

Restaurants

  • ‪Whataburger - ‬2 min walk
  • ‪Raising Cane's Chicken Fingers - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Noodles & Dumplings - ‬8 min walk

About this property

Hilton Garden Inn El Paso / University

Hotel in El Paso with airport shuttle service and area shuttle service
Hilton Garden Inn El Paso / University offers 153 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This El Paso hotel provides complimentary wired and wireless Internet access. 36-inch LCD televisions come with premium cable channels. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 153 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a ballroom. Guests can get around on the complimentary shuttle, which operates within 3 mi.
You can enjoy a meal at Great American Grill serving the guests of Hilton Garden Inn El Paso / University, or stop in at the grocery/convenience store. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is complimentary during limited hours.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Great American Grill - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6 AM to 10 PM
  • Free area shuttle up to 3 mi
  • Area shuttle
  • Secured, covered parking on site (USD 10 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 17 for adults and USD 8 to 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 17 for adults, and USD 8 to 17 for children
  • Covered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Hilton Garden Inn El Paso / University El Paso
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Hilton Garden Inn El Paso / University El Paso
Hilton Garden Inn El Paso / University Hotel El Paso

Hilton Garden Inn El Paso / University Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 603 out of 1002 reviews
Rating 8 - Good. 235 out of 1002 reviews
Rating 6 - Okay. 79 out of 1002 reviews
Rating 4 - Poor. 51 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Jonathan

Travelled with partner
Disliked: Cleanliness
Broken thermostat in the room, could not control room temp the first night we stayed (it was cold). Asked to be moved, but no other accommodations were available. Staff attempted to fix problem same night, but only implemented a half baked solution. Mini fridge made laud vibrating noices at night it was extremely bothersome. The following day i was told i would be moved to a different room by the morning staff. I was assured that notes were taken down and instructions were left for the night shift because i would be out all day. That night when i returned, the staff present stated the had no notes on my issues and they did not have any other rooms available. Overall a very frustrating stay.
Stayed 2 nights in Jan 2025

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities
Did not like the fact that they now charge $ for parking.
Stayed 1 night in Jan 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Nice and comfortable, clean
Stayed 1 night in Jan 2025

6/10 Okay

Jiho

Stayed 1 night in Jan 2025

10/10 Excellent

Joe

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Stayed 1 night in Dec 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We only stayed one night but everything was great! The staff were nice and helpful and the room was clean and comfortable.
Stayed 1 night in Dec 2024

8/10 Good

Mario

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Very comfortable.. clean, great service
Stayed 1 night in Dec 2024

2/10 Terrible

Mario

Stayed 2 nights in Dec 2024

8/10 Good

Antonio

Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here many times while our child has been a student at UTEP. It is consistently clean and comfortable. There is a full service restaurant on site, as well as multiple dining options ( many fast food, but a few sit down restaurants) nearby.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

For the price, I expected better, they charge you for the parking, the internet didn't work, the quality of the toilet paper horrible, the size of the towels too small. The service on the other hand was great. The receptionist was cordial and understanding.
Stayed 1 night in Dec 2024

10/10 Excellent

Octavio

Stayed 2 nights in Nov 2024

6/10 Okay

Jimmy

Stayed 1 night in Dec 2024

10/10 Excellent

George

Stayed 3 nights in Nov 2024

4/10 Poor

McKayla

Travelled with family, Travelled with family and small children
None
Stayed 1 night in Dec 2024

10/10 Excellent

Perla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Hotel was really nice and clean.
Stayed 2 nights in Dec 2024

2/10 Terrible

Peter

Business traveller
Disliked: Cleanliness, property conditions & facilities
Old property, limited parking that was an extra charge
Stayed 2 nights in Dec 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Nov 2024

10/10 Excellent

ERLINDA, ROUND ROCK

Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

It was a great stay
Stayed 3 nights in Nov 2024

4/10 Poor

Gustavo

Travelled with family
Disliked: Property conditions & facilities
Elevators weren’t working properly, $10 for parking, ridiculous. AC sounded like a locomotive
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could be better

Stayed 1 night in Nov 2024

10/10 Excellent

Lidia Ledezma

Liked: Cleanliness, staff & service, property conditions & facilities
Close to hospital
Stayed 1 night in Nov 2024