With a stay at Hotel Indigo El Paso Downtown by IHG, you'll be centrally located in El Paso, a 3-minute drive from Paso del Norte International Bridge and 11 minutes from Fort Bliss. .This hotel is 8.3 mi (13.4 km) from American Consulate and 0.4 mi (0.6 km) from El Paso Symphony Orchestra.
What's nearby
Plaza Theater - 5 min walk - 0.5 km
El Paso Downtown Artist and Farmer's Market - 14 min walk - 1.2 km
Judson F. Williams Convention Center - 15 min walk - 1.3 km
University of Texas at El Paso - 2 min drive - 2.1 km
Don Haskins Center - 3 min drive - 3.0 km
Getting around
El Paso Union Depot - 17 min walk
El Paso International Airport (ELP) - 16 min drive
Restaurants
Mamacitas Cafe and Cantina - 1 min walk
Coffee Box - 4 min walk
Chiquita's Bar - 3 min walk
Briar Patch - 3 min walk
Rockstar Burger Bar - 3 min walk
About this property
Hotel Indigo El Paso Downtown by IHG
Hotel in El Paso with a 24-hour fitness center and a 24-hour front desk
Hotel Indigo El Paso Downtown by IHG offers 119 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with satellite channels and pay movies. Bathrooms include showers and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 119 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Hotel Indigo El Paso Downtown by IHG has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Secured, covered valet parking on site (USD 21 per day; includes in/out privileges)
Food and drink
Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee
A bar/lounge
A restaurant
Snack bar/deli
Things to do
24-hour gym
Library
Outdoor pool
Family friendly
Cot (surcharge)
Fenced pool
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
ATM
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Business services
Business centre
Meeting room
Outdoors
Free pool cabanas
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Room amenities
Bedroom
Bedsheets provided
Cot (surcharge)
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Pay films
TV with satellite channels
Food and drink
Coffee/tea maker
Limited room service
More
Air conditioning
Connecting rooms available
Desk
Free daily newspapers
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 25.0 per stay
Payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately USD 0 to 18 per person
Covered valet parking fee: USD 21 per day (in/out privileges)
Pet fee: USD 75 per pet, per stay
Service animals are exempt from fees
Crib (infant bed) fee: USD 25.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hotel Indigo El Paso Downtown
Indigo El Paso Downtown
Indigo El Paso By Ihg El Paso
Hotel Indigo El Paso Downtown
Hotel Indigo El Paso Downtown by IHG Hotel
Hotel Indigo El Paso Downtown an IHG Hotel
Hotel Indigo El Paso Downtown by IHG El Paso
Hotel Indigo El Paso Downtown by IHG Hotel El Paso
Hotel Indigo El Paso Downtown by IHG Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Hotel Indigo is in an amazing spot at the heart of downtown. They provided an amazing service with all employees. The view of the city from the fifth floor was beautiful! Definitely recommend if you’re looking for a nice hotel.
Great location. Their cafe food was very good. Nice clean rooms. We didn't have hot water and had to call twice. Someone did come up and I did have hot water, but then my partner lost the hot water in the middle of his shower.
I have stayed here every time I go to elpaso. I have only stayed in the regular rooms but I herd the suite is beautiful. They are the best staff and when I get my cancer treatments I look forward to going there to stay
If you want to be treated like royalty stay here. The concierge, Dave H, made our reception very special. After arriving late, we had dinner at Mamacita’s and were pleasantly surprised with the quality of the dinner. Would give 5 stars but hot water was lukewarm in bath. Maintenance tried to figure it out at 10:30 pm and we were offered another room but we were ready to crash and going to hit the road early. William at the front desk tried to accommodate us but the plumbing is out of his control. We will always stay here when passing through El Paso.
Christopher
Stayed 1 night in Dec 2024
8/10 Good
Mario, any city
21 Dec 2024
Staff was great valet is mandatory
Mario
Stayed 3 nights in Dec 2024
8/10 Good
Nicholas
21 Dec 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nicholas
Stayed 2 nights in Dec 2024
2/10 Terrible
David
21 Dec 2024
David
Stayed 1 night in Nov 2024
10/10 Excellent
Jesus
18 Dec 2024
Liked: Cleanliness, staff & service
Jesus
Stayed 3 nights in Oct 2024
4/10 Poor
Cardenas
Business traveller
18 Dec 2024
Liked: Cleanliness, staff & service, amenities
I arrived at the hotel and was checked in. After being checked in, I was informed that the water would be out from 9 p.m. to 6 a.m. for repairs. I understand completely but I should have been told before I checked in. Also, the hotel should have given out at least one bottled water but instead they were selling water to take advantage of the situation. I think this was in poor taste.