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Terra Nova All Suite Hotel

4.0 star property

Photo gallery for Terra Nova All Suite Hotel

Outdoor pool
Bar (on property)
Bar (on property)
Bar (on property)
Premium Junior Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Room service
  • Bar
  • Pool

Explore the area

Map
17 Waterloo Road, Kingston, Saint Andrew
  • Devon House
    ‪9 min walk‬
  • Jamaica House
    ‪10 min walk‬
  • Bob Marley Museum
    ‪3 min drive‬
  • Kingston (KIN-Norman Manley Intl.)
    ‪23 min drive‬

Room options

View all photos for Signature Executive Suite

Signature Executive Suite

Signature Executive Suite

  • Sleeps 2
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Premium Junior Suite

Premium Junior Suite

Premium Junior Suite

  • 31 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Signature Luxury Suite

Signature Luxury Suite

Signature Luxury Suite

  • 81 sq m
  • Sleeps 2
  • 1 King Bed

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  • Parking included
4.7 out of 5, Exceptional, (1489)
The price is NZ$419
for 1 room
includes taxes & fees
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Terra Nova All Suite Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 945 reviews
Rating 8 - Good. 197 out of 945 reviews
Rating 6 - Okay. 69 out of 945 reviews
Rating 4 - Poor. 22 out of 945 reviews
Rating 2 - Terrible. 23 out of 945 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ROY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great property serene and green great breakfast
Stayed 3 nights in Dec 2024

6/10 Okay

LETITIA

Liked: Cleanliness
Disliked: Amenities
Stayed 3 nights in Nov 2024

10/10 Excellent

carnette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining room staff
Stayed 5 nights in Dec 2024

10/10 Excellent

Horace

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our suite (The Derby) and its amenities. The staff (Devon in the dining room and Fitzroy at the front entrance), were very kind, accommodating and gracious. We felt vey welcome! Thanks to everyone!
Stayed 6 nights in Nov 2024

10/10 Excellent

Priya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely old school property with beautiful landscaped grounds, a bar and a breakfast terrace. The staff are just lovely. The service at breakfast is slow, but I guess it is the island way of life. A short walk to Devon House, and not far at all from the Marley Museum. Easy to find and well located. We loved our stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Annmarie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally friendly and helpful staff who went above and beyond to ensure a comfortable stay, the immaculate and spacious room, the convenient location that allow for easy access to local attractions and other dining options. We enjoyed our stay and will recommend to families and colleagues.
Stayed 5 nights in Nov 2024

2/10 Terrible

Harold

Travelled with family
Disliked: Cleanliness, staff & service
A very disappointing experience due to the following: 1)Booked 2 rooms with 2 separate beds, however requirements were not met and necessitated lengthy discussions to resolve the issue 2) I was informed that booking would include use of pool,, but I was unable to access the pool throughout my stay. 3) Booked a room with a Jacuzzi only to find there was no Jacuzzi just a large bath. 4) Hand sanitizers not working 5) I was told that. Buffet would be £25-30 per head. I arranged for 10 people.to have the Buffet lunch and when the bill came it turned out to be $50 per head. POSITIVES Breakfast was excellent. Manager listened to above complaints offered a complimentary nights stay for next visit to Jamaica, however this was not put in writing, therefore this may cause an issue when attempting to utilise the offer.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the service. Great place to stay in Kingston. The food is awesome!
Stayed 2 nights in Nov 2024

10/10 Excellent

Lamonia

Liked: Cleanliness, amenities, property conditions & facilities
They weren’t very accommodating although I alerted I was there for a funeral. Dinner service was extremely slow. It took almost an hour to get a ginger ale. The waitress was rude. I asked for 1st floor and was not accommodated
Stayed 1 night in Nov 2024

10/10 Excellent

Norris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay all the staff was nice and courteous they made your stay very pleasant.
Stayed 3 nights in Nov 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
Overall good! They were flexible with VIP item - wine quickly substituted for sparkling water. I have to another hotel for years (at least 15 times) and they didn’t assist with an alternative because don't drink alcohol. This was excellent. There was a issue in the room that the overall rating to be compromised.
Stayed 1 night in Nov 2024

10/10 Excellent

Kayon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great staff!
Stayed 3 nights in Nov 2024

10/10 Excellent

Leroy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great place
Stayed 2 nights in Aug 2024

10/10 Excellent

Racquel

Stayed 2 nights in Oct 2024

10/10 Excellent

Sonia, Parkland

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay here when in Kingston because I like the quiet small atmosphere, along with the included breakfast, great staff and proximity to a lot of places. Thank you Terra Nova team.
Stayed 3 nights in Nov 2024

8/10 Good

Bernadette, Scarborough

Travelled with family
Liked: Cleanliness, property conditions & facilities
Check in was smooth and easy however I was shocked to find out about a USD $500 deposit upon arrival. Food was good. Hotel is clean. Gym was ok. Am still awaiting release of my deposit 1 week after settling all my bills.
Stayed 7 nights in Nov 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was quiet and clean. Upscale feel.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Milton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has a personal touch of goodness hidden throughout the property Something we dont find in allot of hotels Personalized service and sincerity Everything was truly wonderful!
Stayed 5 nights in Nov 2024

6/10 Okay

Ingrid

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2024

10/10 Excellent

Ingrid, Brooklyn

Stayed 3 nights in Oct 2024

10/10 Excellent

Everado

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional. Comfortable room
Stayed 1 night in Nov 2024

10/10 Excellent

Yasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My suite was huge with a beautiful sprawling balcony. Wonderful bar sand restaurant. Staff was also wonderful
Stayed 3 nights in Nov 2024

8/10 Good

Alistaire, Boca Raton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful. The breakfast was excellent, with a variety of Jamaican food options. Gym was reasonably well equipped. Parking was easy.
Stayed 2 nights in Oct 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homely