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I really like the place

The reception area of the hotel is light and airy and very welcoming. We found our room quite easily and it was both comfortable and quiet. The leisure pool was a bonus although it isn’t very big so swimming lengths wasn’t particularly easy. Dinner was nice but it is quite difficult to get 3 courses for the £32 allowance. We just chose two. Breakfast was no more than ok. The coffee was terrible and hot food was lukewarm at best. However, there was a good choice of cereal and fruit and the freshly made porridge was very nice.

Great thank you

Quaint property. Comfortable bed. Lovely shower. Fantastic food.

This was a return visit for us and our dog. It's a lovely location, with scenic walks for the dog, aubreys restaurant for us and the activities and family disco for the little one. Our Heartwood lodge was spotless and the doggie welcome pack was very much appreciated (our dog loved the little rope toy!) Steve the night service guy welcomed.us for checkin, he is so lovely and warm. The lodge had everything a family could need, kitchen utensils, etc. The bath in the bedroom was a really nice touch, I spent the first night soaking after the long drive with a glass of wine! The only downside was the shower design, which leaked water all over the floor, but there is nothing anyone can do about this. It's a lovely drive to Bournemouth or any of the New Forest towns. We are already looking forward to next year!

Perfect