SureStay Hotel by Best Western Ellensburg

2.5 star property

Photo gallery for SureStay Hotel by Best Western Ellensburg

Exterior
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1500 Canyon Rd, Ellensburg, WA, 98926
  • Yakima River Valley
    ‪1 min walk‬
  • Kittitas Valley Healthcare
    ‪20 min walk‬
  • Gard Vintners Wine
    ‪3 min drive‬
  • Yakima, WA (YKM-Yakima Air Terminal - McAllister Field)
    ‪46 min drive‬

Room options

Suite, 1 Queen Bed, Non Smoking, Kitchen (Larger Room;Separate Living Room)

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Ellensburg

With a stay at SureStay Hotel by Best Western Ellensburg in Ellensburg, you'll be on the Strip, just steps from Yakima River Valley and a 2-minute drive from Kittitas Valley Healthcare. .This hotel is 1.5 mi (2.4 km) from Central Washington University and 1.9 mi (3.1 km) from West Ellensburg Park.

What's nearby

  • Kittitas Valley Healthcare - 20 min walk - 1.7 km
  • Central Washington University - 3 min drive - 2.5 km
  • West Ellensburg Park - 3 min drive - 3.2 km
  • Ellensburg Rodeo - 4 min drive - 3.2 km
  • Olmstead Place State Park Heritage Area - 10 min drive - 6.7 km

Getting around

  • Yakima, WA (YKM-Yakima Air Terminal - McAllister Field) - 46 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Wendy's - ‬1 min walk
  • ‪Arby's - ‬2 min walk

About this property

SureStay Hotel by Best Western Ellensburg

Hotel with free breakfast, steps from Yakima River Valley
SureStay Hotel by Best Western Ellensburg offers 102 air-conditioned accommodations with coffee/tea makers and bathrobes. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers.

This Ellensburg hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 102 air-conditioned rooms featuring microwaves and LCD televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an indoor pool and a hot tub. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Planning an event in Ellensburg? This hotel has facilities measuring 581 square feet (54 square meters), including conference space. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.00 per stay)
  • In-room WiFi speed: 25+ Mbps
  • In-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • A hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • Banquet hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre
  • Computer station
  • Conference space (581 square feet)

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathrobes
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (1-device limit, rates may vary)
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Ellensburg Super 8
Super 8 Ellensburg Motel
Super 8 Motel Ellensburg
Super 8 Ellensburg Hotel Ellensburg
Ellensburg Super Eight
Super Eight Ellensburg
Super 8 Ellensburg
Super 8 Wyndham Ellensburg Motel
Super 8 Wyndham Ellensburg
Ellensburg Super Eight
Ellensburg Super 8
Super Eight Ellensburg
Surestay By Best Ellensburg
Super 8 by Wyndham Ellensburg
SureStay Hotel by Best Western Ellensburg Hotel
SureStay Hotel by Best Western Ellensburg Ellensburg
SureStay Hotel by Best Western Ellensburg Hotel Ellensburg

SureStay Hotel by Best Western Ellensburg Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 385 out of 1008 reviews
Rating 8 - Good. 346 out of 1008 reviews
Rating 6 - Okay. 175 out of 1008 reviews
Rating 4 - Poor. 67 out of 1008 reviews
Rating 2 - Terrible. 35 out of 1008 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Anita, Larkspur

Liked: Cleanliness, staff & service
On the positive side, the staff was very professional and friendly, especially Isaiah and Lisa. I enjoyed talking with them. The orange juice at breakfast was very good. Plenty of parking. The TV programming was pretty good. On the negative side, the room I was initially given had too much highway noise, so I had to spend a good deal of time with the desk agent up and down the stairs (no elevator) to find a quieter room. It turned out that all the single rooms were on the noisy side of the hotel, so I had to take a double room on the quiet side, although the agent was very professional and did not raise the rate. The heater was also noisy and had no thermostat to automatically turn off when it was warm enough. I always had to turn it off manually. The beds weren't as firm as I had hoped, and I had to call for more blankets because they were too thin. I had to call the front desk three times over three days to get service on my bathroom light, which started flickering at first, then went out the next day. The hot and cold settings on the bathroom faucet were reversed from normal (normal is hot on the left, cold on the right). Very annoying! And the faucet was too close to the edge of the basin and hard to pull up. Also, the towels were too rough! The pool and hot tub were broken when I was there. If I had remembered to bring my bathing suit, I would have been pretty annoyed. In short, you need to upgrade the features of this hotel!!
Stayed 6 nights in Nov 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Wendell Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Susan, Boise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to drop in for the night. Clean and felt safe
Stayed 1 night in Nov 2024

6/10 Okay

Cindy

Travelled with family and small children
Disliked: Amenities
Plenty of parking and stores in the area. Unfortunately, its a facility in need of major work. The pool was very cold- I was told 76°, but I thought it was definitely colder. The bathtub in our room had mold and the faucet dripped the whole time, could not shut it off. Breakfast was fine, waffles and cereal, coffee could be better for sure. Staff was nice, tried being helpful and were apologetic about the pool (which they didnt need to be, its not something I expected them to fix). The distance for us was too much to the places I wanted to visit, but that was my own fault.
Stayed 1 night in Nov 2024

6/10 Okay

kanitthaporn

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
A little too dusty in the room.
Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older facility but well maintained - just what I needed for 1 night.
Stayed 1 night in Nov 2024

2/10 Terrible

Scorr

Stayed 1 night in Oct 2024

10/10 Excellent

Bryan

Stayed 1 night in Sep 2024

10/10 Excellent

Tina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Kodi

Travelled with family
Disliked: Cleanliness, amenities
There were several small, dark hairs all along the bathtub - not sure how that gets missed cleaning. Property overall could use some upgrades. Staff were nice.
Stayed 1 night in Nov 2024

2/10 Terrible

Tara

Disliked: Staff & service, property conditions & facilities, room comfort
We choose this hotel specifically for the indoor pool. Upon arrival the pool was not working and closed for the entire stay. The other guest were loud all night long with dogs barking early waking us up. The bed was hard and very uncomfortable.
Stayed 1 night in Nov 2024

6/10 Okay

Jeanette

Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, great pool!
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean roon, great breakfast, awesome pool!
Stayed 1 night in Aug 2024

6/10 Okay

Fred, Nanaimo

Stayed 1 night in Oct 2024

4/10 Poor

Kara Marie

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Greg

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet good location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

eric

Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Nicole, Highlands Ranch

Liked: Amenities
Cleanliness and ease of check in and convenience to town amenities. Professional employees too-kind and courteous.
Stayed 1 night in Nov 2024

10/10 Excellent

Jaclyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for kids
Stayed 1 night in Aug 2024

8/10 Good

Manjit

Liked: Cleanliness, staff & service, property conditions & facilities
Service was good
Stayed 1 night in Nov 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This isn't a five-star luxury hotel. But if you're looking for a clean, pleasant, budget place to stay the night with a decent (not fancy) breakfast and a wonderful, helpful, friendly staff...look no further. No complaints.
Stayed 1 night in Oct 2024