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Very nice- I highly recommend especially for a quick stay, as it is clean, comfortable and convenient. The staff were wonderful! So helpful and efficient. Innsbruck is spectacular - the Penz is great!
Great location! We have stayed here before. Easy parking,clean room,friendly staff and a lot of eating options very close to the hotel. This hotel has the best Breakfast Buffet of any hotel that we have ever stayed at in Europe!!!!
I traveled with my partner and stayed one night at The Penz Hotel.
Liked: Beautiful, elegant and very well designed property. Spacious and comfortable rooms with amazing views to Nordkette mountains. Kind and friendly staff, a special recognition to front desk staff. Excellent breakfast, many options, and exquisite food.
Didn’t like: As an Expedia Gold Member didn’t get any extra perks.
Stayed here twice now, and it has not improved. Lumpy foam pillows, not feather. Loud LOUD streets below. Rooftop Bar American ran out of appetizer plates at 6pm on a Friday night !?
Breakfast offering has been significantly reduced for the worse, used to rave about their breakfast and now it is below average. At premium rates we expected much much more. The parking garage is under construction and they managed that OK, but we will stay elsewhere when visiting Innsbruck next time.
Absolutely loved our stay at The Penz. The staff were incredibly friendly and efficient, the hotel is modern and in great condition, and the location couldn’t be better being just a short walk from the Old Town. The rooftop bar is fantastic, with a quality selection of drinks and a great ambience.
Some very minor criticism;
- despite having a good sized restaurant which serves breakfast for guests, the hotel does not offer food in the evening. This seems a missed opportunity given the great setting on the top floor.
- the room design has some annoying quirks. Our bathroom had a fully transparent window (above head height) which means when you turn the bathroom light on it lights the *whole* bedroom. Very annoying if someone gets up in the night!
- the minibar is a great feature, but it has a transparent door with a light that is permanently on. This means the corner of the bedroom has a permanent “night light” which illuminates the room and can’t be turned off
I’m not going to score the hotel down for these points but wanted to include them in the review so they can be considered in future plans and room design.
Otherwise a brilliant stay!!!
An absolutely fantastic accommodation option in the heart of Innsbruck. The old town and town square are less than one block away, yet the rooms are super quiet.
Very clean, friendly staff, great rooms.
Amazing breakfast on site.
Absolutely perfect. Would recommend to anyone going to Innsbruck!