4/10 Poor
Shirley
Travelled with family
26 Nov 2024
Disliked: Property conditions & facilities
The lady who checked me in was nice and the lady who set up breakfast was nice as well. That's pretty much where my compliments end. I expected a hot shower or at least a warm shower during my hotel stay I tried twice but had no luck (I waited an hour and a half between attempts). The curtain was dirty, the cushioned bench was dirty, and the pleather desk chair was peeling so much my son refused to sit in it. I wouldn't expect to see "dumpster" furniture in a hotel room. I did contact the front desk regarding the cold shower water to no avail. They seemed shocked but I heard others at breakfast mentioning the same problem so they had to know it was an issue. There was a tween birthday sleepover the night of my stay and it was the loudest hotel experience I've ever encountered. They were running through the halls screaming at the top of their lungs. I would recommend booking that type of party on the first floor and a cut-off time of 8 pm for excessive noise. Needless to say I did not enjoy my stay.
Shirley
Stayed 1 night in Nov 2024