DoubleTree by Hilton Hotel Rocky Mount

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Rocky Mount

Lobby
Point of interest
Premium bedding, in-room safe, desk, blackout curtains
Point of interest
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Room service
  • 24/7 front desk

Explore the area

Map
651 N. Winstead Avenue, Rocky Mount, NC, 27804
  • Nash Day Hospital
    10 min walk
  • Texas Steakhouse & Saloon
    3 min walk
  • Rocky Mount Station
    7 min drive
  • Rocky Mount, NC (RWI-Rocky Mount-Wilson Regional)
    16 min drive

Room options

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

One King Bed, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

Junior Suite, One King Bed, Non-Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Rocky Mount

A stay at DoubleTree by Hilton Hotel Rocky Mount places you in the heart of Rocky Mount, within a 5-minute drive of Nash County Farmer’s Market and Rocky Mount Mills. .This hotel is 3.2 mi (5.1 km) from Golden East Crossing Mall and 4.4 mi (7.1 km) from Rocky Mount Sports Complex.

What's nearby

  • Nash Day Hospital - 10 min walk
  • Rocky Mount Mills - 4 min drive
  • Golden East Crossing Mall - 5 min drive
  • Rocky Mount Sports Complex - 6 min drive
  • Rocky Mount Event Center - 6 min drive

Getting around

  • Rocky Mount Station - 7 min drive

Restaurants

  • ‪Golden Corral - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Pizza Inn - ‬3 min drive

About this property

DoubleTree by Hilton Hotel Rocky Mount

Hotel with free parking, in the vicinity of Golden East Crossing Mall
DoubleTree by Hilton Hotel Rocky Mount offers 166 accommodations with MP3 docking stations and safes. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 166 guestrooms featuring refrigerators and LCD televisions. Wired and wireless internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an outdoor pool, a 24-hour fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Texas Steakhouse, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Texas Steakhouse - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 10.95 per person
  • 1 restaurant
  • 1 bar
  • Manager's reception (select days)
  • Room service available

Restaurants on site

  • Texas Steakhouse

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Meeting rooms - 3

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts major credit cards and debit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Rocky Mount
DoubleTree Hilton Rocky Mount
DoubleTree Hotel Rocky Mount
DoubleTree Rocky Mount
Hilton Rocky Mount
Rocky Mount DoubleTree
DoubleTree by Hilton Hotel Rocky Mount Hotel
DoubleTree by Hilton Hotel Rocky Mount Rocky Mount
DoubleTree by Hilton Hotel Rocky Mount Hotel Rocky Mount

DoubleTree by Hilton Hotel Rocky Mount Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 429 out of 1007 reviews" "
Rating 8 - Good. 243 out of 1007 reviews" "
Rating 6 - Okay. 166 out of 1007 reviews" "
Rating 4 - Poor. 85 out of 1007 reviews" "
Rating 2 - Terrible. 84 out of 1007 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
It was very clean in the lobby, and the room was clean, but there was a terrible musty smell- we woke up feeling like we were getting sick, so not sure what the erratic HVAC was blowing on us all night. Fixtures look old, no nightstand or outlets on 1 side of the bed, toilet didn’t flush properly, etc. Needs some love- we expect better from Hilton properties.
Stayed 1 night in Sep 2024

2/10 Terrible

Brianna

Liked: Staff & service
Everyone was really nice.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When I arrived to check in, I saw a man walk through with his dog, heading up to his room and I also see a sign that says, "No pets allowed". No one said anything. My room was dirty. Carpet hadn't been vacuumed. There was hair on the bathroom floor and some on the bed which I didn't find till later that night. I went to flush the toilet and it wouldn't flush. I called the front desk and they said they would send someone up but after 5 or 10 min, no one came. Soon the toilet made noise and it was flushing again. The ice machine was broken on the main floor, and 3rd floor. I had to go to 2nd floor to get ice and then that stopped working. The air unit was LOUD and it still felt stuffy in my room. Luckily I did a bit of cleaning and brought spray to make the room smell better. This hotel is unacceptable for the price paid and the so called 4star rating. It sucks and it needs a total remodel. I'm happy not to stay there ever again. I felt so dirty while there.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

Stayed 1 night in Aug 2024

8/10 Good

Jerome

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tesla chargers nearby. Restaurant on premises. Very comfortable beds
Stayed 1 night in Sep 2024

10/10 Excellent

Etta Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property/ friendly and professional staff. Clean rooms. Resteurant on property was very convenient.
Stayed 2 nights in Sep 2024

6/10 Okay

Tracy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pool was closed Carpet in room was wet A bit iverpriced
Stayed 1 night in Aug 2024

6/10 Okay

Crystal

Travelled with family
The bathroom was dirty. The door had to be slammed in order to close all the way. The fan in bathroom did not work. The pillows were flat.
Stayed 1 night in Aug 2024

6/10 Okay

Robert

Liked: Staff & service
Disliked: Amenities
Car chargers are old and don’t work.
Stayed 1 night in Aug 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
we stay here every time we drive South. My kids love the pool and the staff is very friendly Rooms are always clean
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice
Stayed 1 night in Aug 2024

8/10 Good

Devin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The vast majority of ice machines, restrooms, and other “amenities” had out of order signs on them. Little frustrating
Stayed 1 night in Aug 2024

8/10 Good

lori

Travelled with family
Liked: Cleanliness, staff & service
The staff, especially housekeeping, was helpful. The ice machines were not working in the lobby and on the 3rd floor
Stayed 4 nights in Aug 2024

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Yuck
When I arrived there was a tray of food in front of my door. Walking in, there was dust, the microwave still had time on it like it was used earlier. One of the lights in the bathroom was out. I saw a shoe print on the floor and the floor looked like it hadn't been cleaned. There was a smell that wasn't too pleasant. It honestly looks as if nothing was wiped down. I actually wiped and disinfected the tables that were dirty. There was no air in the lobby or hallways. This hotel is listed as 4 star but it should be 2 star. Do better please. The best thing were the cookies. I was ready to check out and won't be staying again.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Very disappointing for a Doubletree. Booked well ahead for 3 people (king bed w/sofabed). Towels, etc only supplied for 2. Sofa bed only bare mattress when open - found minimal bedding in closet in poor shape. Housekeeping clearly ignored blinking low battery lights on clock & smoke detector, as well as microwave which had apparently been opened mid-cook by previous occupant. Staff was nice but a shoddy example of Doubletree standards.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Two mornings that I was there, I was not happy that they removed the free coffee from the lobby area before 10am. The air conditioner in our room was too loud because it maybe had an old fan so I did not get much sleep.
Stayed 2 nights in Aug 2024

6/10 Okay

Mohneet

Business traveller
Disliked: Property conditions & facilities
This is old building..and the property seems quite.outdated
Stayed 1 night in Aug 2024

2/10 Terrible

Andrew

Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Lousy for a quick night.
This was a disappointing stay. We arrive after midnight and left by 7:30 am the next day. We had driven from Orlando that day and just wanted to sleep before driving to MA the next day. - Toilet ran about every 10 minutes throughout our stay. - The AC did not work and the room was warm all net, - The body was bottle had fallen off the wall. - Shampoo and Conditioner bottles were empty. - Bathroom door handle did not work. - Parking could have been better.
Stayed 1 night in Jul 2024

8/10 Good

maxim

Liked: Cleanliness, staff & service
Overall the the staff were great, the property itself needs some upkeep or renovation. Otherwise the area is fine and they make an overnight stay easy.
Stayed 1 night in Jul 2024

6/10 Okay

FABIAN

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024