Located in Erzurum (Palandöken), Sway Hotels is within a 5-minute drive of Palandöken Mountain and Forum Erzurum. .This family-friendly hotel is 2.6 mi (4.2 km) from Erzurum Museum and 2.6 mi (4.2 km) from Ataturk House Museum.
What's nearby
Palandöken Mountain - 10 min walk
Ataturk University - 5 min drive
Rüstem Pasha Caravanserai - 6 min drive
Çifte Minareli Medrese - 6 min drive
Abdurrahman Gazi Tomb - 11 min drive
Getting around
Palandoken Station - 22 min drive
Erzurum (ERZ) - 26 min drive
Restaurants
Cafe-25 Kahvaltı - 4 min drive
Palandöken Cafe - 2 min walk
Fanus Cafe Erzurum - 20 min walk
Yıldızların Altında - 2 min drive
Polat Erzurum Resort Hotel Mola Cafe - 3 min walk
About this property
Sway Hotels
Family ski hotel with 2 restaurants
Sway Hotels offers 181 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Sway Spa has 12 treatment rooms. Services include body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 181 guestrooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages and body treatments. After a day on the slopes, you can enjoy recreational amenities such as an indoor pool and a sauna. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. The complimentary ski shuttle makes getting to the slopes a breeze.
Grab a bite at X Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
X Bar - Onsite bar.
Lobby Bar - Onsite bar. Open daily.
Aprés Ski Bar - Onsite bar. Open daily.
Ana Restaurant - Onsite restaurant. Open daily.
Orient Dine - Onsite fine-dining restaurant. Open daily.
24-hour room service is available.
Languages
English, Turkish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Return airport shuttle (surcharge)
Free ski shuttle
Food and drink
Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: TRY 60 for adults and TRY 60 for children
2 restaurants
3 bars/lounges
24-hour room service
Coffee/tea in a common area
Restaurants on site
X Bar
Lobby Bar
Aprés Ski Bar
Ana Restaurant
Orient Dine
Things to do
Arcade/games room
Billiards/pool table
Children's pool
Full-service spa
Indoor pool
Playground
Sauna
Steam room
Family friendly
Arcade/games room
Children's pool
Free cots/infant beds
Indoor pool
Laundry facilities
Playground
Snack bar/deli
Soundproofed rooms
Conveniences
ATM/banking services
Ballroom
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Wedding services
Business services
Business centre
Computer station
Conference space
Meeting rooms
Outdoors
Garden
Pool sunloungers
Terrace
Spa
12 treatment rooms
Body treatments
Manicures and pedicures
Massages
Massage/treatment rooms
Sauna
Spa open daily
Steam room
Turkish bath/hammam
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (may have limits)
More
Designated smoking areas
Room amenities
Bedroom
Free cots/infant beds
Heating
Pillow menu
Premium bedding
Bathroom
Free toiletries
Hairdryer
Towels
Entertainment
Plasma TV
Satellite channels
Food and drink
Minibar
More
Desk
Phone
Safe
Slippers
Soundproofing
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately TRY 60 for adults and TRY 60 for children
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Sway Hotels Hotel Erzurum
Sway Hotels Hotel
Sway Hotels Erzurum
Sway Hotels Hotel
Sway Hotels Erzurum
Sway Hotels Hotel Erzurum
Sway Hotels Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Nice hotel, very well kept. Thanks to the management and staff! The selection of food at the restaurant is amazing. The slope and the lift is just a minute away from the ski room. The ski rental shop has a good choice of equipment. The ski area itself a bit limited, but it is great for beginners! Apres ski bar is there with nice cocktails and good food! We enjoyed our stay a lot! Thanks to everyone!
Igor
Stayed 5 nights in Feb 2023
8/10 Good
Evgeniia
Travelled with family
17 Feb 2023
Liked: Cleanliness, staff & service, amenities
almost all god except, it is advertised as full board and it does not include alcohol at all.. it is not all-inclusive, be careful when you are booking
We stayed at the Erzerum Sway Hotel while on a long-distance road trip. The hotel was very nice, but obviously, its primary purpose is for skiers in winter. The hotel was quite comfortable. The breakfast was a good Turkish style breakfast. Even though it was the "off season," this was good place if you are looking for a comfortable place to relax in the Erzerum area.
Overall the hotel is nice. However not worth the room rate. Breakfast is the same every morning and offers no big choice. I would not choose this hotel again.
Great location,weak cleanliness and service,most of them cant speak english,even when i wanted to ask for a cup they couldnt understand,great breakfast.
Tem tudo para ser 5* mas falta serviço restauração
O hotel tem muito conforto e condições físicas, mas falha no serviço de restauração. Piscina, ginásio e quartos muito bom. No restaurante a empregada trocou os pratos e a confecção dos pratos foi muito má. Pareceu que aqueceram a comida da última refeição, tivemos de comer à la carte no bar. O pequeno almoço é bufete, mas com alguns produtos do dia anterior.
Otelin artıları:
-Ulaşımı, lezzetli yemekleri, güler yüzlü personeli, temizliği, başlangıç seviyesi kayakçılar ve boardçular için ideal olan pistleri ve resepsiyondakilerin iki günde çözemedikleri bir sorunu hemen çözebilen otel müdürü.
Eksiler ise; odaların önlerine tamamiyle yanlış şekilde konulmuş mobilyalar ve gece yarılarına kadar orada oturan misafirlerin seslerini odada duymak ve uyuyamamak, (fotoğraf aşağıdadır) resepsiyondakilerin bunu engelleyememesi, kaloriferi iyi çalışmayan ve geceleri sesten uyuyamadığımız odayı değiştirme talebimizi 3 kez söylememize rağmen bizimle ilgilenmeyen resepsiyon görevlisi Mine Hanım ve otoparkındaki karların tuzlanmaması veya kürenmemesi.
Avrupa’dan ailece seyahat etik!
Personeli inden tutun Hotelin Yemeklerinden Odaların durumundan çok memum kaldık! Herkese tavsiye ederiz! Herkes güleryüzlü, hem Personel hem Misafirler.
Yalcin
Stayed 6 nights in Dec 2018
6/10 Okay
Ahmet
12 Nov 2018
Liked: Cleanliness
Disliked: Staff & service
Sway de bir gece
Avantajlı konumuna rağmen hizmet kalitesi yetersizdi. Sadece girişteki belboy güleryüzlü idi. Yatak ve yastık sıradan ve rahatsız. Kahvaltı boyunca garson göremedik
Rezervasyonu Hotels.com' dan yaptigimiz esnada 79-€ ucret ödeyeceğiniz yaziliydi fakat otel bizden 105-€ ucret aldi hos olmayan bir durumdu tek olumsuz durum bu idi
Otelin konumu güzel. Erzurum şehride çok güzel bir şehir. Odalar konforlu ve sıcak. Otel çalışanlarını beğenmedim. Sanki pansiyonda çalışıyormuş gibi bir tavırları var.