4/10 Poor
Monika
5 Jan 2025
Disliked: Cleanliness, property conditions & facilities
I come to Estes quite often & usually stay at the same two places, on this trip 12/27-12/29 we decided to stay at the Blue Door. Upon coming in there was a very thick sheet of ice in front of the stairs leading up to our room. No ice anywhere to be found anywhere on the property or Estes for that matter. You would think a property in the mountains in the winter time would have de-icer salt on hand. We booked the “premium suite” and upon entering was grateful we booked a premium room as I couldn’t fathom what the regular rooms looked like as ours was completely outdated and in dire need of some TLC! I literally found a dog turd in plain sight next to the couch & blood on the tile next to the tub. The property itself is completely covered in dog feces. No dog poo bags anywhere for guests to clean up after their pets. In the middle of the night another guest was banging on our door and trying to get in. My husband answered and the guy was clearly drunk and had no idea which room was his. The whole stay I felt unsafe and couldn’t wait to leave! Never again!
Monika
Stayed 2 nights in Dec 2024