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Sheraton Sao Paulo WTC Hotel

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Sao Paulo WTC Hotel

Outdoor pool, open 8:00 AM to 6:00 PM, pool loungers
Meeting facility
Suite, 1 King Bed
Premium Room, 1 King Bed
2 bars/lounges, poolside bar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Pet-friendly
  • Spa
  • Free WiFi

Explore the area

Map
Avenida Nacoes Unidas 12559, Brooklin Novo, São Paulo, SP, 04578-905
  • D&D Shopping
    1 min walk
  • L'arbalete
    2 min walk
  • Sao Paulo Berrini Station
    8 min walk
  • São Paulo (CGH-Congonhas)
    20 min drive

Room options

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually furnished

Club Room, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Single Beds, Smoking

Executive Room, 2 Single Beds, Smoking

Executive Room, 2 Single Beds, Smoking

  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Club Room, 2 Single Beds

Club Room, 2 Single Beds

  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

  • 510 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 105 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

  • 90 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Hilton Sao Paulo Morumbi

Pool
Hot tub
Spa
Pet-friendly
4.5 out of 5, Wonderful, (1004)
The price is NZ$224
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Hilton Sao Paulo Morumbi

About the area

São Paulo

Located in São Paulo (Itaim Bibi), Sheraton Sao Paulo WTC Hotel is within a 10-minute drive of Ibirapuera Park and Morumbi Stadium. .This luxury hotel is 5 mi (8 km) from Transamerica Expo Center and 5.7 mi (9.2 km) from São Paulo Museum of Art.

What's nearby

  • United Nations Business Center São Paulo - 2 min walk
  • Morumbi Shopping Mall - 19 min walk
  • Ibirapuera Park - 7 min drive
  • Morumbi Stadium - 8 min drive
  • Transamerica Expo Center - 9 min drive

Getting around

  • Brooklin Station - 4 min drive
  • Sao Paulo Berrini Station - 8 min walk
  • São Paulo (CGH-Congonhas) - 20 min drive

Restaurants

  • ‪Badaró - ‬2 min walk
  • ‪Barbacoa - ‬2 min walk
  • ‪Casa Bauducco - ‬2 min walk
  • ‪Kopenhagen - ‬2 min walk
  • ‪Nagairo Sushi - ‬2 min walk

About this property

Sheraton Sao Paulo WTC Hotel

Luxury hotel connected to the convention center in Itaim Bibi with bars
Sheraton Sao Paulo WTC Hotel offers 297 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 297 individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
For lunch or dinner, stop by DOK, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in São Paulo? This hotel has 32292 square feet (3000 square meters) of space consisting of a conference center and meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
DOK - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
DOT (Lobby) - Onsite bar. Open daily.
DECK (Piscina) - Onsite bar. Open select days.
Late night fare is available from 24-hour room service.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (BRL 61.95 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: BRL 109 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • DOK
  • DOT (Lobby)
  • DECK (Piscina)

Things to do

  • Fitness centre
  • Outdoor pool
  • Shopping centre
  • Shopping
  • Spa services

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (32292 square feet of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool sunloungers

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 110
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 79
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Smooth flooring in public areas
  • Step-free path to entrance
  • Transfer shower
  • Thin carpet in public areas
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 78
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities or services will be unavailable from February 11 2025 to February 13 2025 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from November 30 to December 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 350 per pet (varies based on length of stay), plus a one-time cleaning fee of BRL 350
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 9.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately BRL 109 per person
  • Covered valet parking fee: BRL 61.95 per day
  • Pet fee: BRL 350 per pet (varies based on length of stay) plus BRL 350 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed pet cleaning fee applies per pet, per stay.

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Sao Paulo WTC
Hotel Sheraton WTC
Hotel Sheraton WTC Sao Paulo
Sheraton Hotel WTC Sao Paulo
Sheraton Sao Paulo Hotel
Sheraton Sao Paulo WTC
Sheraton Sao Paulo WTC Hotel
Sheraton WTC
Sheraton WTC Hotel
WTC Sheraton
Sheraton Sao Paulo WTC Hotel Brazil
Sheraton Sao Paulo Wtc
Sheraton Sao Paulo WTC Hotel Hotel
Sheraton Sao Paulo WTC Hotel São Paulo
Sheraton Sao Paulo WTC Hotel Hotel São Paulo

Sheraton Sao Paulo WTC Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 421 out of 802 reviews" "
Rating 8 - Good. 221 out of 802 reviews" "
Rating 6 - Okay. 88 out of 802 reviews" "
Rating 4 - Poor. 50 out of 802 reviews" "
Rating 2 - Terrible. 22 out of 802 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Stayed 2 nights in Sep 2024

10/10 Excellent

Chastity

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Harry

Liked: Cleanliness
Stayed 6 nights in Jun 2024

10/10 Excellent

MARCIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel with great Staff!
Great Hotel with a good New Year's Eve celebration. Friendly staff, and very considerable to us.
Stayed 1 night in Dec 2023

10/10 Excellent

Nei Eduardo Penna da

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

WEHNER, Lima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is so good
Stayed 9 nights in Nov 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I cannot say enough good things about this hotel. The staff are just beyond amazing and there are a ton of food options in the immediate area. The room was great with a fantastic view. I will be staying here again on my next trip and I recommend it to everyone.
Stayed 8 nights in Jul 2023

8/10 Good

Gerardo

Liked: Cleanliness, staff & service
The hotel itself is in awesome conditions, btu the room they povided me, was obviously a modified corner with a very poorly conditioned shower and bathroom. There were several things that seemd like homemade mods like the curtain railing, the shower and bathroom doors. But the rest of the hotel is awesome, and I assume the rest of the non-corner rooms should be great too.
Stayed 3 nights in May 2023

10/10 Excellent

Rafael

Stayed 2 nights in May 2023

4/10 Poor

Luis

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good property, but I didn't have the opportunity to use my Silver Marriott status, just because I used Expedia to book. room was too small.
Stayed 5 nights in Mar 2023

10/10 Excellent

Zuo Hong

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enough space, and convenience dinner. Excellent room services. But check out processing too slow.
Stayed 3 nights in Mar 2023

10/10 Excellent

RODRIGO

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and clean place
Stayed 3 nights in Feb 2023

10/10 Excellent

Zenglu, Ankeny

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

ilan

Stayed 5 nights in Sep 2022

6/10 Okay

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient. I did not like the fact that the hotel hosts events with loud music and bright lights until late hours. My room was on the second floor facing the pool and the hotel had an event until late hours on a Tuesday night. I was not able to sleep because of loud music and bright lights until 3am.
Stayed 3 nights in Dec 2022

6/10 Okay

Pablo

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My main complaint is about the room. I disliked the room. In particular, the bathroom. The bathtub drain was clogged by hair, so taking a shower was disgusting. The accessories are worn out and in need of a renovation. The bathtub is very high above the ground, so you almost require a step stool to enter the tub. The toilet seat is small, it seemed like a toilet for toddlers and not adults. The desk chair is uncomfortable, even after a few minutes of use. The Wi-Fi connection is free, but the speed is awful, and the signal drops constantly. Not a hotel for business travelers. The lobby restaurant has a good buffet for breakfast and the staff were friendly and helpful. The check-in process was fast.
Stayed 3 nights in Sep 2022

8/10 Good

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it’s a good hotel. The hotel is in a great location and most of the staff were very nice and professional. As soon as we arrived, at our request, the front desk arranged for a nurse/tech to do the COVID test in our room since most places were already closed, and closed the following day. This saved the day! We did encounter an issue where the a/c wasn’t working, and we were immediately “upgraded” to another room. That upgrade was bad. It was on an outdated floor with a room to match. Pretty depressing so we complained and right away got a room to match the original. The breakfast was good but unlike the rest of the hotels, they did not have a cook. You only had two options of already scrambled eggs which were runny if you like them that way. I missed not being able to get an omelette made! The hostess at the front for breakfast was the only staff that was not really nice. She had a don’t bother me attitude which is not normally found in the hotels we have visited. Some hiccups, but again, overall a good hotel since our issues were resolved right away.
Stayed 1 night in May 2022

8/10 Good

Fabio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the front of the hotel, front deck and the restaurant were wonderful. Breakfast was great every morning. I really enjoy the comfortable bed.
Stayed 4 nights in Feb 2022

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Accommodation
Excellent accommodation. The staff were all professional and very friendly and helpful. Beautiful hotel.
Stayed 2 nights in Jan 2022

10/10 Excellent

Rayane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 1 night in Dec 2021

10/10 Excellent

Regina

Stayed 2 nights in Dec 2021

10/10 Excellent

aigo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff from heaven!
The staff was great! Friendly as it could someone be! Perfect restaurant with great servers! Specially Alexandre, this guy really went over and beyond to make us feel welcome!
Stayed 5 nights in Nov 2021

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed twice during the pandemic. Hotel staff and front desk were courteous and helpful with requests. I stayed for over a week on both trips and the staff were very accommodating with requests for service, housekeeping, gym scheduling, covid testing, room service etc. Will use hotel again when I return for sure.
Stayed 5 nights in Jul 2021