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Hotel North Pole

2.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel North Pole

Exterior
Interior entrance
Lobby
Desk, blackout curtains, iron/ironing board, free WiFi
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
449 N Santa Claus Lane, North Pole, AK, 99705
  • Santa Claus House
    7 min walk
  • Fort Wainwright
    15 min drive
  • Chena River
    16 min drive
  • Fairbanks, AK (FAI-Fairbanks Intl.)
    23 min drive

Room options

Santa Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Mini Suite Double Queen Room

Desk, blackout curtains, iron/ironing board, free WiFi

Mini Suite Double Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Extended Stay Suite

Desk, blackout curtains, iron/ironing board, free WiFi

Double Extended Stay Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Extended Stay Suite

Desk, blackout curtains, iron/ironing board, free WiFi

Extended Stay Suite

  • Sleeps 3
  • 1 Queen Bed

Superior Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Handicap Accessible Double Queen Room

Desk, blackout curtains, iron/ironing board, free WiFi

Handicap Accessible Double Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Mini Suite Queen Room

Mini Suite Queen Room

Mini Suite Queen Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Handicap Accessible Queen Room

Desk, blackout curtains, iron/ironing board, free WiFi

Handicap Accessible Queen Room

  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior
Candlewood Suites Fairbanks, an IHG Hotel
Free airport shuttle
Pet-friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (343)
Candlewood Suites Fairbanks, an IHG Hotel

About the area

North Pole

Located in North Pole, Hotel North Pole is a 1-minute drive from Santa Claus House and 7 minutes from Eielson Air Force Base. .This hotel is 12.9 mi (20.8 km) from Fort Wainwright and 9.1 mi (14.7 km) from Chena River.

What's nearby

  • Santa Claus House - 7 min walk - 0.6 km
  • Fort Wainwright - 15 min drive - 20.8 km
  • Chena River - 16 min drive - 14.7 km
  • Fairbanks Ice Museum - 17 min drive - 22.1 km
  • Creamer's Field - 19 min drive - 24.2 km

Getting around

  • Fairbanks Intl. Airport (FAI) - 23 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪North Pole Crepery - ‬2 min walk
  • ‪Little Richard's Family Diner - ‬1 min drive
  • ‪North Pole Alehouse - ‬12 min walk

About this property

Hotel North Pole

Hotel in North Pole with free breakfast and a 24-hour fitness center
Hotel North Pole offers 70 air-conditioned accommodations with complimentary newspapers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This North Pole hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 70 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 40 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide rollaway/extra beds.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel North Pole
North Pole Hotel
Hotel North Pole Hotel
Hotel North Pole North Pole
Hotel North Pole Hotel North Pole

Hotel North Pole Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 130 out of 231 reviews" "
Rating 8 - Good. 77 out of 231 reviews" "
Rating 6 - Okay. 18 out of 231 reviews" "
Rating 4 - Poor. 4 out of 231 reviews" "
Rating 2 - Terrible. 2 out of 231 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff! We would definitely return here!
Stayed 1 night in Jul 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Mara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative was the very very firm bed. I travel every week and this may be the hardest bed I've ever had room 314
Stayed 3 nights in Jul 2024

10/10 Excellent

BOBBY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed several nights, and enjoyed the breakfast offered very much. Someone was diligent to keep the options refilled as needed. There was an ice machine on our floor.
Stayed 9 nights in Jul 2024

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found some bugs in the bathroom.
Stayed 1 night in Jun 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Deborah, Wellton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property Staff is really great
Stayed 1 night in May 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An unusual location for a hotel but turned out to be so special! The staff was excellent and super helpful
Stayed 7 nights in Mar 2024

10/10 Excellent

Celia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely pet friendly! They even give you a dog bed and bowls!
Stayed 1 night in Mar 2024

8/10 Good

michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility Loved this spot. Only thing lacking is a hot tub.
Stayed 5 nights in Mar 2024

8/10 Good

Kay Shin

Stayed 1 night in Mar 2024

8/10 Good

Luke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel North Pole is the best place we’ve stayed at all week while in the Fairbanks area
Stayed 1 night in Feb 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was convenient to area attractions and clean and comfortable; however the shower was weak and for someone four feet tall.
Stayed 1 night in Feb 2024

2/10 Terrible

Mendenzon, Fairbanks

Travelled with family and small children, Business traveller, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
The staff is very rude and for a hotel that is pet friendly it is very inconvenient that I was told if I leave the building I cant leave my pet in a kennel. I cannot take my peta to conference meetings so staying at this place was pointless
Stayed 3 nights in Feb 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Awesome place great value and clean
Stayed 1 night in Dec 2023

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Raymond

Liked: Staff & service, property conditions & facilities
Location was a big draw . I would stay again for cleanses and a superior staff. Michael from 2nd shift thoughtful and kind went way above to make sure we were able to accomplish a lifetime goal of seeing the northern lights.
Stayed 3 nights in Sep 2023

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Hotel. The room was very nice and clean.Very nice breakfast also. The only thing I would like to see improved on is most people associate the North Pole with Christmas so we thought the lobby area would be decorated and overwhelm us, but it was decorated in Halloween.
Stayed 1 night in Sep 2023

10/10 Excellent

Jose

Liked: Staff & service, property conditions & facilities
Very good
Stayed 1 night in Sep 2023

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2023

4/10 Poor

James

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was too costly for the value. The “continental breakfast” was the worst we have ever expeienced, so much that we left to eat elsewhere. Poor choices, waffle makers did not seem to function, all items were very small
Stayed 1 night in Aug 2023

10/10 Excellent

perlita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023