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Richmond Marriott

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Richmond Marriott

Lobby lounge
Lobby
Lobby
Lobby lounge
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • Gym
  • Bar
  • Laundry
  • Room service

Explore the area

Map
500 E Broad St, Richmond, VA, 23219
  • Broad Street
    1 min walk
  • Greater Richmond Convention Center
    2 min walk
  • The National
    3 min walk
  • Richmond, VA (RIC-Richmond Intl.)
    13 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Double Beds (Mobility Accessible, Tub)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

  • 31 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 39 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 31 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Club Room, 2 Double Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Designer toiletries, hair dryer, towels, soap

Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Club Room, 2 Double Beds (Mobility Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Club Room, 1 King Bed with Sofa bed

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Double Beds (Mobility Accessible, Tub)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hilton Richmond Downtown

Pool
Pet-friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1003)
The price is NZ$319
for 1 night
includes taxes & fees
8 Jan - 9 Jan
Hilton Richmond Downtown

About the area

Richmond

With a stay at Richmond Marriott, you'll be centrally located in Richmond, steps from Broad Street and Greater Richmond Convention Center. .This hotel is 0.4 mi (0.6 km) from The National and 0.6 mi (1 km) from Virginia Commonwealth University.

What's nearby

  • Broad Street - 1 min walk
  • Greater Richmond Convention Center - 2 min walk
  • The National - 3 min walk
  • Virginia Commonwealth University - 12 min walk
  • Altria Theater - 20 min walk

Getting around

  • Richmond Main Street Station - 17 min walk
  • Richmond Intl. Airport (RIC) - 13 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Penny Lane Pub - ‬3 min walk
  • ‪ML Steak Modern Chophouse - ‬2 min walk
  • ‪Secret Sandwich Society - ‬2 min walk
  • ‪Fall Line Kitchen and Bar - ‬1 min walk

About this property

Richmond Marriott

Central Richmond hotel connected to the convention center, steps from Broad Street
Richmond Marriott offers 413 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 413 guestrooms featuring Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get around on the complimentary shuttle, which operates within 2 miles.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Richmond? This hotel has 26760 square feet (2408 square meters) of space consisting of a conference center and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Corner Rapid Bar - Onsite lobby lounge.
Fall Line Kitchen & Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Starbucks - This coffee shop serves breakfast only. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 41.00 per day; includes in/out privileges)
  • 24 hours off-site parking (USD 20.00 per day)
  • Free local area shuttle up to 2 miles

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 10-18 for adults and USD 10-18 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Corner Rapid Bar
  • Fall Line Kitchen & Bar
  • Starbucks

Things to do

  • 24-hour fitness centre

Family friendly

  • Free area shuttle
  • Free rollaway/extra beds
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (26760 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 102
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Transfer shower
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property – September 2020
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV
  • TV/satellite channels
  • First-run films
  • Netflix
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 18 for adults, and USD 10 to 18 for children
  • Valet parking fee: USD 41.00 per day (in/out privileges)
  • Nearby parking fee: USD 20.00 per day (open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Free in-room WiFi has a 5-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Richmond
Richmond Marriott
Richmond Marriott Hotel
Richmond Marriott Hotel
Richmond Marriott Hotel Richmond
Richmond Marriott Richmond
Richmond Marriott Hotel Richmond

Richmond Marriott Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 605 out of 1002 reviews" "
Rating 8 - Good. 220 out of 1002 reviews" "
Rating 6 - Okay. 93 out of 1002 reviews" "
Rating 4 - Poor. 38 out of 1002 reviews" "
Rating 2 - Terrible. 46 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marriot restaurant served great food for dinner and breakfast. Loved having Starbucks at the lobby.
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Marriott. It was a busy weekend with events and the staff was very helpful and polite throughout our stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were modern, comfortable and clean. Staff was very friendly and courteous. The restaurant had a delicious breakfast/brunch (not included).
Stayed 1 night in Sep 2024

10/10 Excellent

William & Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

kin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tasha

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and nice customer service. Definitely will be back when visiting my daughter that attends VCU.
Stayed 2 nights in Sep 2024

8/10 Good

Bianca, Virginia Beach

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a great location for exploring Richmond
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in downtown Richmond, VA. The area around the hotel is old and very dated. but the hotel itself is modern and up to date. It is by far the best building on the block, including the Hyatt which is across the street from the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Tracey

Stayed 1 night in Jul 2024

8/10 Good

Eliza

Liked: Staff & service, property conditions & facilities
The food at the hotel restaurant was good.The room was short on supplies. Otherwise, fine.
Stayed 1 night in Sep 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Not a bad stay. Only two issues that I had was that the room would not get cold regardless how low you set it and the glass sliding doors wouldn’t not stay close in the shower which contributed to having water everywhere on the floor.
Stayed 1 night in Sep 2024

10/10 Excellent

Kiana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

virginia

Travelled with partner
Liked: Staff & service, property conditions & facilities
The only thing I didn't like was apparently the shuttle was down and we were really planning our day based around that shuttle.
Stayed 1 night in Sep 2024

10/10 Excellent

Zoe

Travelled with family
Very comfortable bed!, great view of sunrise!
Stayed 1 night in Sep 2024

10/10 Excellent

Ronda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lots going on.
Stayed 1 night in Aug 2024

10/10 Excellent

Kari

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in downtown. Staff superb!
Stayed 2 nights in Aug 2024

6/10 Okay

Thu

Ok
Stayed 2 nights in Aug 2024

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Conveniently located to Convention center. Helpful staff
Stayed 1 night in Aug 2024

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Travelled with family
Disliked: Staff & service
At first check in went well, then the neighbors being loud yelling, screaming banging on the walls. We called the front desk, they said security would talk to them. Not 5 mins later, same commotion and ruckus came form the thin walled neighbors. After multiple calls and being redirected, i was finally able to move rooms. Then upon check out i was doubled charged for the valet charge.. the manager is not helpful, nor very pleasant to talk to.
Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Linda

Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Travelled with family
Liked: Property conditions & facilities
Everyone was helpful
Stayed 1 night in Jul 2024