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Mercure Fátima

4.0 star property

Photo gallery for Mercure Fátima

Exterior
Sports facility
Meeting facility
Privilege, Room, 1 King Bed
Privilege, Room, 1 King Bed

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Room service

Explore the area

Map
Rua Conego Manuel Nunes Formigao 4, Ourem, Santarém, 2495-417
  • Chapel of the Apparitions
    ‪8 min walk‬
  • Fatima Basilica
    ‪8 min walk‬
  • Sanctuary of Our Lady of Fatima
    ‪9 min walk‬

Room options

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed, View

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed, View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Fátima

Mercure Fátima is centrally located in Fátima, a 4-minute walk from Church of the Most Holy Trinity and 8 minutes by foot from Chapel of the Apparitions. .This eco-certified hotel is 0.6 mi (1 km) from O Milagre de Fatima and 1.2 mi (1.9 km) from Sanctuary of Our Lady of Fatima.

What's nearby

  • Church of the Most Holy Trinity - 4 min walk - 0.4 km
  • Chapel of the Apparitions - 8 min walk - 0.7 km
  • Fatima Basilica - 8 min walk - 0.7 km
  • Sanctuary of Our Lady of Fatima - 9 min walk - 0.8 km
  • O Milagre de Fatima - 10 min walk - 0.9 km

Getting around

  • Leiria Station - 27 min drive
  • Humberto Delgado Airport (LIS) - 76 min drive

Restaurants

  • ‪Estátua João Paulo II - ‬4 min walk
  • ‪Casa Platano Restaurante - ‬1 min walk
  • ‪Restaurante Santa Cruz - ‬7 min walk
  • ‪Restaurante O Recinto - ‬4 min walk
  • ‪A Casa dos Pastéis - Pastéis de Fátima - ‬5 min walk

About this property

Mercure Fátima

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
Mercure Fátima offers 72 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 72 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands.
Satisfy your appetite for lunch at Casa Platano, a restaurant which specializes in Portuguese cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Casa Platano - This restaurant specializes in Portuguese cuisine and serves lunch only.
Plane Tree Bistro - This bistro specializes in Portuguese cuisine and serves brunch, lunch, and dinner. A children's menu is available. Open daily.
Plane Tree Bar - Onsite lobby lounge. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 10 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Casa Platano
  • Plane Tree Bar
  • Plane Tree Bistro

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Low-height view port in door
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Self parking fee: EUR 10 per day
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: MobilePay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 9564

Property is also known as

Mercure Fátima Hotel
Mercure Fátima Ourem
Mercure Fátima Hotel Ourem
Mercure Fátima (Opening January 2021)

Mercure Fátima Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 294 out of 336 reviews
Rating 8 - Good. 33 out of 336 reviews
Rating 6 - Okay. 5 out of 336 reviews
Rating 4 - Poor. 0 out of 336 reviews
Rating 2 - Terrible. 4 out of 336 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Eddie

Stayed 1 night in Dec 2024

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, room and bathroom is a good size, bed is comfortable, room temperature is adjustable and works perfectly fine especially in the winter, dining option & food is great, hotel design & decor is contemporary, highly functional and beautiful! Highly recommended.
Stayed 3 nights in Dec 2024

2/10 Terrible

Carlos, New York

Stayed 2 nights in Sep 2024

8/10 Good

Judith

Stayed 2 nights in Nov 2024

10/10 Excellent

EDUARDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly. Conam is a real star and has helped us meet all our needs.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The retraction shades are great. Great views of the Heart statue. Location is the best. Very convenient, walkable and safe.
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, great location, amazing staff, great breakfast and great dinner.
Stayed 1 night in Nov 2024

8/10 Good

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This is our second visit to the Mercure Hotel. Overall, the hotel is nice, and the front desk service is excellent. It is conveniently located near the basilica, and the breakfast offered is superb. The Platano restaurant is also a must-try, and the shopping store has everything you might want or need. I am giving the hotel four stars instead of five because when we returned to our room after spending the afternoon at the basilica, we found that there was no shampoo or conditioner provided. We had not brought our own because we were only staying for one night and had left our luggage in the car ( it was past 11 pm). When I called to request shampoo, the representative informed me that the cleaning staff would deliver it the next day. However, if I needed it immediately, there would be a charge of €15. I believe it was the hotel's responsibility to provide basic amenities like shampoo and conditioner, rather than ours.
Stayed 1 night in Nov 2024

10/10 Excellent

Javier, MIAMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short time but excellent staying
Stayed 1 night in Oct 2024

10/10 Excellent

Sergio M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totalmente recomendable
Habitacion amplia, comoda y limpia. Muy cerca del santuario, restaurants, negocios.
Stayed 1 night in Oct 2024

10/10 Excellent

Maisie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Leonardo, Rouse hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great hotel ! New
Stayed 1 night in Oct 2024

8/10 Good

Ha Viet Cong

Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

carlos

Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and modern facilities and close to everything. Car parking was good and staff helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

VIOLETA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the hotel. The food at the Planetree restaurant was great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Avigdor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

CAMI, Coral Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the churches. Very quiet room.
Stayed 1 night in Sep 2024

10/10 Excellent

Adulcinia O R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very modern hotel with parking. Interesting bed/bath layout. Not very practical if sharing the room with a friend, no issues if sharing with a partner. Expensive breakfast. Nice gift shop.
Stayed 2 nights in Sep 2024