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I was booked in the wrong city, not my fault. Went to hotel and they claimed they only serviced the homeless at this hotel. Now, Expedia doesn’t want to refund me.
Our room was serviceable. Our expectations were not high, however, they still were not met. Most telling was the desk chair, which looks like the old office one from my son’s room which has peeled “pleather” in sad shape. I keep meaning to recover it. I don’t expect to see that in a room renting for over $100.
Further, there were back mold areas in the bathroom grout, disrepair in the hall floor, and miserably-chipped paint everywhere.
If you’ve got other options, avoid this place.
During a 5 night stay, monday night thru friday night our room was never entered, beds unmade, no clean towels etc.. Building under renovation but during the week 1st floor flooring unfinished, loose trim laying in the halls, no sign of the halls being cleaned.
Staff pleasant & helpfull.
Breakfast area needed a microwave. Was nice to have lots of table space.
Ronald F
Stayed 5 nights in Aug 2024
6/10 Okay
Richard
Travelled with partner
14 Aug 2024
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property needs updating. The stairway was particularly in need of repairs/updating.
Richard
Stayed 1 night in Aug 2024
8/10 Good
Karrie
Travelled with partner
10 Aug 2024
Liked: Cleanliness, staff & service
Room was very nice, it was quite, staff was friendly. Decent free breakfast. Overall happy with our stay.
The pool, hot tub and sauna was on top of the hotel! I have never seen anything like it! The price was great and the rooms are lovely! Planning another stay there soon!
Shannon
Stayed 3 nights in Jul 2024
8/10 Good
Nancy
28 Jul 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Inside was being updated. No carpeting in areas. Room rates could have been lower due to this
Nancy
Stayed 1 night in Jul 2024
6/10 Okay
Katie
22 Jul 2024
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Katie
Stayed 2 nights in Jul 2024
10/10 Excellent
Jackie
22 Jul 2024
Jackie
Stayed 1 night in Jul 2024
6/10 Okay
Roger, Fairfield
14 Jul 2024
Liked: Cleanliness, staff & service
Roger
Stayed 2 nights in Jul 2024
10/10 Excellent
Lori
10 Jul 2024
Lori
Stayed 1 night in Jun 2024
6/10 Okay
James
5 Jul 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Mid Level Expectation
I got there in the middle of a remodel. Fire alarms went off in the night. Great customer service, solid but unspectacular rooms.