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Ruby by Serain Residences

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ruby by Serain Residences

Economy Apartment, 1 Bedroom | Living area
Outdoor pool
Courtyard
Economy Apartment, 2 Bedrooms
Aerial view

Reviews

6.0 out of 10

Popular amenities

  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Washer
    Washer
  • Pool
    Pool
  • Barbecue grill
    Barbecue grill
  • Parking included
    Parking included

Explore the area

Map
9 Norfolk Avenue, Surfers Paradise, QLD, 4217
  • Chevron Renaissance
    8 min walk
  • Surfers Paradise Beach
    9 min walk
  • Infinity Attraction
    10 min walk
  • Surfers Paradise, QLD (SFP)
    14 min walk

Room options

View all photos for Economy Townhome, 3 Bedrooms, Non Smoking

Economy Townhome, 3 Bedrooms, Non Smoking

Economy Townhome, 3 Bedrooms, Non Smoking

  • 150 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 9
  • 1 Queen Bed, 4 Twin Beds and 1 Double Sofa Bed

View all photos for Economy Apartment, 1 Bedroom

Economy Apartment, 1 Bedroom

Economy Apartment, 1 Bedroom

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Apartment, 2 Bedrooms

Economy Apartment, 2 Bedrooms

Economy Apartment, 2 Bedrooms

  • 75 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Exterior

Q1 Resort & Spa

Pool
Hot tub
Kitchen
Washer
4.4 out of 5, Excellent, (4192)
The price is NZ$975
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Q1 Resort & Spa

About the area

Gold Coast

Located in Gold Coast (Surfers Paradise), Ruby by Serain Residences is within a 15-minute walk of Cavill Avenue and Surfers Paradise Beach. .This apartment is 3 mi (4.8 km) from The Star Gold Coast and 11.3 mi (18.1 km) from Warner Bros. Movie World.
View more Apartments in Gold CoastOpens in a new window

What's nearby

  • Chevron Renaissance - 8 min walk - 0.7 km
  • Surfers Paradise Beach - 9 min walk - 0.8 km
  • Cavill Avenue - 12 min walk - 1.0 km
  • Slingshot - 14 min walk - 1.2 km
  • SkyPoint Observation Deck - 20 min walk - 1.7 km

Getting around

  • Cypress Avenue Station - 7 min walk
  • Helensvale Station - 20 min drive
  • Coolangatta Airport (OOL) - 38 min drive

Restaurants

  • ‪Clock Hotel - ‬9 min walk
  • ‪Chiangmai Thai Restaurant Surfers Paradise - ‬8 min walk
  • ‪Nosh Pan Asian - ‬8 min walk
  • ‪Castaway Coffee Bar - ‬9 min walk
  • ‪Priya's Indian Restaurant - ‬10 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Ruby by Serain Residences

Apartment with free parking, a short walk to Surfers Paradise Beach
Ruby by Serain Residences offers 7 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries.

This Gold Coast apartment provides complimentary wireless Internet access. LED televisions are featured in guestrooms. Housekeeping is provided daily.

Recreational amenities at the apartment include an outdoor pool and a fitness center.
Make yourself at home in one of the 7 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and LED televisions are provided for your entertainment. Conveniences include separate sitting areas and microwaves, and housekeeping is provided daily.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This apartment also features complimentary wireless internet access and barbecue grills.
Free self parking is available onsite.

Languages

Chinese (Mandarin), English

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transport

  • Free secured self-parking on site

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Cleaning supplies
  • Toaster
  • Electric kettle

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 50.0 per day

Bathrooms

  • Bath or shower
  • Hairdryer
  • Free toiletries
  • Shampoo
  • Soap
  • Towels provided
  • Toilet paper

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • LED TV

Outdoor areas

  • Furnished balcony/patio
  • Terrace
  • Barbecue
  • Garden
  • Outdoor furniture

Laundry

  • Washer/dryer
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Guidebooks/recommendations
  • Iron/ironing board

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 7 rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [3355 Surfers Paradise Blvd, Surfers Paradise QLD 4217]
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
If you arrive at the property after hours, you'll need to check in at an alternate location: [3355 Surfers Paradise Blvd, Surfers Paradise QLD 4217]
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per day
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee
  • Rollaway bed fee: AUD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned

Property is also known as

Ruby Apartment By Hostrelax
Ruby by Serain Residences Apartment
Ruby by Serain Residences Surfers Paradise
Ruby by Serain Residences Apartment Surfers Paradise

Ruby by Serain Residences Reviews

Reviews

6.0
Rating 10 - Excellent. 7 out of 20 reviews" "
Rating 8 - Good. 1 out of 20 reviews" "
Rating 6 - Okay. 3 out of 20 reviews" "
Rating 4 - Poor. 2 out of 20 reviews" "
Rating 2 - Terrible. 7 out of 20 reviews" "

7.4/10

Cleanliness

7.0/10

Amenities

7.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Kenneth William

Liked: Cleanliness, property conditions & facilities
Property was good, clean and conveniently located. Communication leading to check in really soured the experience
Stayed 2 nights in Jun 2024

2/10 Terrible

Tracey

Stayed 1 night in Apr 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
A bit iffy
The hotel was in great proximity to everything we needed. Great parking, easy access with keykards but also secure. The apartment itself was quite dirty. Lots of dust which triggered asthmatics. Also the batteries need to be changed in the smoke detection, beeping through the night. The floors had not been clean and toenails were in the carpet. The air conditioner in the 2nd bedroom was leaking onto the wardrobe door and carpet. The main concern was the bed in the main bedroom. The sheets had makeup on them and there were visible handprints on the headboard in what looked like lubricant. With no other option of spare blankets, we had to sleep on the bed. Not cool.
Stayed 2 nights in Jan 2024

6/10 Okay

Keeli

Travelled with group
Liked: Cleanliness
Stayed 2 nights in Jan 2024

2/10 Terrible

David

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Brett

Stayed 6 nights in Dec 2023

4/10 Poor

Stephen

Stayed 4 nights in Dec 2023

10/10 Excellent

Luca

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Prooerty was well managed as didnt realise was schoolies time but was still quiet & security was good. Was a good stay
Stayed 1 night in Nov 2023

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Where do I start, the treasure hunt for the keys. The second key in a different location🙄 The apartment was dirty and run down and depressing. 3 knives, 3 forks, 3 spoons, what’s with that😡 too bad if you want to have anyone around for a bbq, I went out and brought more cutlery. Everything was cheap and nasty. Will never stay there again.
Stayed 11 nights in Aug 2023

2/10 Terrible

Amrit

Disliked: Cleanliness
Stayed 4 nights in Apr 2023

10/10 Excellent

Casey

Stayed 2 nights in Jul 2022

4/10 Poor

Aya

Liked: Cleanliness
terrible communication. No one is going to answer the phone after hours. No staff to get help. If you are checking in after hours, be careful because they will never going to answer the call if you need help. We couldn’t check in because they haven’t send us the check in details and we were trying to get help but no one answers the phone nor reply to my email for quite a long time. Very disappointing with the communication.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean property. Great size for a family of three. Close to everything but can be quite noisy because of the hotel next door.
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The quality of accommodation was to a high standard, beautiful building. I would like to see the bar area being used for what it is. The area could be heartbeat of the hotel and GP would be the big winner.
Stayed 1 night in Mar 2021

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2021

2/10 Terrible

Verified traveller

Stayed 7 nights in Jan 2020

10/10 Excellent

Christopher

Stayed 1 night in Oct 2019