Orwell Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Orwell Hotel

Front of property
Suite | Living area
Triple Room | Living area
Reception
Suite | Living area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking included
  • Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
Hamilton Road, Felixstowe, England, IP11 7DX
  • Felixstowe Seafront Gardens
    13 min walk
  • Forum Amusement Centre
    2 min drive
  • The View
    2 min drive

Room options

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Twin room 1

  • Sleeps 2
  • 2 Twin Beds

Luxury Double Room

  • Sleeps 2
  • 1 Double Bed

Single Room

  • Sleeps 1
  • 1 Double Bed

Suite

  • Sleeps 2
  • 1 Double Bed

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the area

Felixstowe

When you stay at Orwell Hotel in Felixstowe, you'll be near the beach, within a 5-minute drive of Felixstowe Seafront Gardens and Ocean Boulevard Fun Park. .This hotel is 1.3 mi (2 km) from Forum Amusement Centre and 1.3 mi (2.1 km) from The View.

What's nearby

  • Felixstowe Seafront Gardens - 13 min walk - 1.1 km
  • Felixstowe Ferry Golf Club - 3 min drive - 2.6 km
  • Martello Tower - 3 min drive - 2.5 km
  • Suffolk Coast and Heaths - 4 min drive - 2.5 km
  • Ipswich Waterfront - 15 min drive - 17.6 km

Getting around

  • Felixstowe Station - 3 min walk
  • Norwich (NWI-Norwich Intl.) - 93 min drive

Restaurants

  • ‪Caffè Nero - ‬8 min walk
  • ‪Hamilton Fish and Chips - ‬2 min walk
  • ‪The Alex - ‬12 min walk
  • ‪Grosvenor - ‬9 min walk
  • ‪Fish Dish - ‬17 min walk

About this property

Orwell Hotel

Hotel in Felixstowe with 2 restaurants and a 24-hour front desk
Orwell Hotel offers 60 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Stay in one of 60 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers, housekeeping is provided daily, and irons/ironing boards can be requested.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services.
Enjoy British cuisine at Westfield, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7 AM to 9:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 7 AM and 9:30 AM on weekdays.
Westfield - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner.
Buttery - This restaurant specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee weekdays 7 AM–9:30 AM: GBP 10.95 for adults and GBP 6.95 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Westfield
  • Buttery

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 10.95 for adults and GBP 6.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parking height restrictions apply

Property is also known as

Orwell Hotel FELIXSTOWE
Orwell FELIXSTOWE
Orwell Hotel Hotel
Orwell Hotel Felixstowe
Orwell Hotel Hotel Felixstowe

Orwell Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 184 out of 486 reviews" "
Rating 8 - Good. 181 out of 486 reviews" "
Rating 6 - Okay. 75 out of 486 reviews" "
Rating 4 - Poor. 30 out of 486 reviews" "
Rating 2 - Terrible. 16 out of 486 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jackie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well positioned hotel. We had a superior room which was very reasonable and I think it would be the best choice at this hotel. I would stay again. The bar staff weren't overly welcoming, but it was quite late when we ordered a drink. I guess they wanted to go.
Stayed 1 night in Aug 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities
Hotel in a good location for shops and beach. Clean and comfortable room but a bit dated both furniture and bathroom. Bar area is nice and friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Caroline

Liked: Cleanliness, property conditions & facilities, room comfort
Good all rounder.
We have stayed at the Orwell several times now, we are generally happy with service, facilities etc. As with a lot of hotels a few areas need attention but this does seem to be ongoing.Staff are generally very helpful if a problem arises. The only issue this time was that the menus stated that food was available to order until 8.45p.m. When actually it was 7.45 so our order was refused by chef at 7.50!! The bar tender was most apologetic but not his fault- the menus need altering- an easy fix. We love the location of the Orwell,parking facilities, also the beautiful Edwardian features.
Stayed 2 nights in Aug 2024

6/10 Okay

Marie

Read lots of really negative reviews before booking. Booked anyway as was cheap. Reception staff were friendly and polite. Room was dated however it was clean. Didnt use the bath as the enamel was yellowing, matress was old and lumpy. You get you pay for and for the money i paid i was satisfied
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Sarah

Stayed 1 night in Aug 2024

8/10 Good

Jar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

David

Business traveller
Liked: Cleanliness
Very average
A number of issues with the bathroom facilities, reception was not consistently manned, and the breakfast was average at best!
Stayed 1 night in Jul 2024

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful friendly pleasant ,good parking and lovely outdoor area. Thank-you
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good at all
Hotel is very tired, not worth the money. Check in was conducted by a lad on his phone, he kept the call going whilst checking me in (albeit not talking to them) but made sure the check in was quick so he could get back to his conversation. No directions to where to go, where the restaurant is etc. Room was too hot, window open and the inner lining had bird poo on it. 100% won’t be staying here every again unless it’s fully refurbished!
Stayed 1 night in Jul 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2024

6/10 Okay

n

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Oh Dear
Stayed one night in this rather dated hotel as a couple. Check in was seamless and friendly. The room was large and clean but in need of refurbishing with only a standard double bed rather than a Queen or King size, the shower was weak and available in only too hot or too cold. This is an old building and retains its character well with a library and porters lodge for storing luggage. There was a limited choice of bar food in the evening. The quality was good and the service friendly. HOWEVER having requested a Gluten Free meal I was served onion rings with my steak. Only my insistence on a double check averted disaster. Breakfast can only be described as chaotic. Reasonable choice, in a buffet style, but almost everything needed replenishing and when this was done, such a small quantity was brought out that it instantly ran out again. Not only food but plates and glasses. Hot water for tea was from a flask (really?). The two young staff present were helpful but clearly overwhelmed. A bit of supervision and forward planning would have worked wonders. They must know how many people are booked in for breakfast and should have had the required supplies ready, thus less running around when things get busy.
Stayed 1 night in Jul 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and bathroom were a bit tired and dated but otherwise a very pleasant stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have visited the Orwell Hotel several times now and is always a very enjoyable stay. Staff friendly, Rooms always clean, meals very good. Car parking is excellent and the hotel is very conveniently placed to walk into town, and visiting places of interest.
Stayed 2 nights in Jul 2024

6/10 Okay

Brynn

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel and staff where lovely. Unfortunately the mattress was awful, I couldn't handle that for more than a couple of nights. I used the spare duvet as a mattress topper
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Riky

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Boyhood Wishes
Since delivering papers to the Orwell Hotel as a boy I have wanted to stay here. It did not disappoint and was an interesting mix of old and new. We think some of the staff were new as a couple of times we had to remind them for the milk to complete the tea order. The rooms were convenient and clean modern bathrooms and the decor was definitely a bird theme. Everyone was friendly and helpful. My only gripe was that I had phoned the hotel prior and arranged a bottle of Prosseco to be in my friend's room as a Birthday treat. This did not happen and no apology, otherwise check in was fine.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gabriela

Stayed 4 nights in Apr 2024

10/10 Excellent

Gabriela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Perfect location to the train station.
Stayed 3 nights in Jun 2024

4/10 Poor

Stacey

Liked: Staff & service
Disliked: Property conditions & facilities
Room was very spacious but very dated for price, shower was awedul, will nkt be returning
Stayed 1 night in Jun 2024

4/10 Poor

Jeff

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Below average
Hotel was tired , dirty and things didn’t function too well in the room . Bar area poorly staffed .
Stayed 3 nights in Jun 2024

8/10 Good

Dean

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

8/10 Good

Lorna

Liked: Cleanliness, staff & service
Walking distance to beach
All public areas clean and tidy, decor olde worlde with beautiful chandeliers. Bedrooms clean and tidy although need updating. Ideal to walk down to town and beach front, lovely quiet area
Stayed 4 nights in Jun 2024