6/10 Okay
celisha
11 Jan 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great…. But
Exceptional Riad. Absolutely stunning. My greeting by the two young men was fantastic and stay was great . Almost. We had a BIG hiccup upon my
Exit which I’ll accept partial responsibility for. When I booked with hotels.com, unknown to me my credit card was just a pre-auth for holding the room. I always pay ahead of time and did not realize the payment hadn’t been made by full already. Anyways, issues with the credit machine and I had to catch my ride to a 2 day tour. After multiple tries annd no luck with the machine , ( I was asked FOuR times..”don’t you have cash”, angrily had to go to the atm and withdraw cash putting me further behind as well as the advance fee from the machine which in total cost me an extra $20. I only
Book hotels that accept cards normally as I don’t like carrying around large sums of cash as a solo female traveller. Having paper trails of receipts is also ideal if you have an insurance claim. Anyways, overall great but a frustrating end to the stay. Also I saw a poor review regarding the stairs . Yep they’re narrow and difficult, but heads up yuppy travellers. There aren’t elevators in riads. If you have mobility issues, you’ll probably want to book a hotel but you’re missing out on authentic charm!
celisha
Stayed 2 nights in Nov 2023