Derlon Hotel Maastricht

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Derlon Hotel Maastricht

Front of property
Andre Rieu Suite
Premium Room | City view
Deluxe Room
Premium Room

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Bar
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
Onze Lieve Vrouweplein 6, Maastricht, 6211 HD
  • Basilica of Our Lady
    1 min walk
  • Helpoort
    4 min walk
  • St. Servaas Church
    5 min walk
  • Maastricht (MST-Maastricht - Aachen)
    13 min drive

Room options

Premium Room

  • 17 sq m
  • Sleeps 3
  • 1 King Bed

Derlon Suite

  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

Andre Rieu Suite

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Room

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

City Apartment 2

  • Sleeps 3
  • 2 Twin Beds

Sphinx Suite

  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds

City Apartment

  • Sleeps 3
  • 2 Large Twin Beds

Similar properties

About the area

Maastricht

With a stay at Derlon Hotel Maastricht, you'll be centrally located in Maastricht, steps from Basilica of Our Lady and within a 10-minute walk of St. Servaas Church. .This family-friendly hotel is 1.1 mi (1.8 km) from Natural History Museum and 1.1 mi (1.8 km) from Vrijthof.

What's nearby

  • Basilica of Our Lady - 1 min walk
  • Vrijthof - 6 min walk
  • Market - 7 min walk
  • Maastricht University - 8 min walk
  • Mecc Maastricht - 4 min drive

Getting around

  • Maastricht (ZYT-Maastricht Train Station) - 13 min walk
  • Maastricht (MST-Maastricht - Aachen) - 13 min drive

Restaurants

  • ‪De Bisschopsmolen - ‬3 min walk
  • ‪Cafe 't Pothuiske - ‬3 min walk
  • ‪Van De Kaart - ‬1 min walk
  • ‪Café Charlemagne - ‬2 min walk
  • ‪Gelateria Luna Rossa Due - ‬2 min walk

About this property

Derlon Hotel Maastricht

Family-friendly Maastricht hotel in Maastricht-Centre Urban District with bars
Derlon Hotel Maastricht offers 50 accommodations with minibars and espresso makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 50 guestrooms featuring refrigerators and minibars. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Conveniences include safes and desks, as well as phones with free international calls.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Stop by Restaurant Derlon for lunch, dinner, or brunch, where this restaurant specializes in French cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Restaurant Derlon - This restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Late night fare is available from 24-hour room service.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 27.50 per day)
  • Valet parking on site (EUR 49.50 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 26.00 for adults and EUR 12.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Restaurant Derlon

Things to do

  • Access to nearby indoor pool
  • Archery
  • Bike rentals
  • Shopping

Family friendly

  • Access to nearby indoor pool
  • Babysitting (surcharge)
  • Cots/infant beds (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms - 2

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 12.5 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.77 per person, per night
  • Service fee: EUR 2.82 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26.00 for adults and EUR 12.50 for children
  • Airport shuttle fee: EUR 50.00 per vehicle (roundtrip)
  • Airport shuttle fee per child: EUR 50 (roundtrip), (up to 18 years old)
  • Self parking fee: EUR 27.50 per day
  • Valet parking fee: EUR 49.50 per day
  • Crib (infant bed) fee: EUR 12.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

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Derlon Hotel Maastricht
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Derlon Hotel Maastricht Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 88 out of 206 reviews" "
Rating 8 - Good. 82 out of 206 reviews" "
Rating 6 - Okay. 26 out of 206 reviews" "
Rating 4 - Poor. 8 out of 206 reviews" "
Rating 2 - Terrible. 2 out of 206 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Kathy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Outdated rooms
We have stayed here several times in the past. Although the location is great the rooms are outdated, specially for the price and the fact it’s a 5 star hotel. 1 little bottle of shampoo and bodywash for 2 people and they were not replaced the 2nd day? 2weeks in the netherlands this was the most expensive one and the only one with no proper bodywash and shampoo provided, this is not to be expected in a 5 star hotel. I was told 2 years ago they were in progress of updating the rooms not no sign of it?
Stayed 2 nights in May 2024

10/10 Excellent

Melissa

Stayed 2 nights in Sep 2023

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Derlon Hotel was not only beautiful but in the heart of Maastricht. Staff is amazing, location is in the center of shopping, dining and a beautiful square to sit and have food/drinks. Would highly recommend!
Stayed 3 nights in Aug 2023

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and location.
Stayed 1 night in Aug 2023

6/10 Okay

Briana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hairs found in tub on arrival, Minimal housekeeping. Excellent location.
Stayed 2 nights in Mar 2023

2/10 Terrible

Jenny

Stayed 1 night in Oct 2022

10/10 Excellent

Harvey, Durham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2022

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location is superb!
Stayed 1 night in Aug 2022

10/10 Excellent

Sunni, BRUNSSUM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and beautiful hotel.
Stayed 1 night in Aug 2022

10/10 Excellent

Robert

Stayed 1 night in Aug 2022

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, room comfort
Comfortable rooms
Spacious rooms with comfortable king-size bed. Very welcoming to bikers. Nice open air terrace in front of hotel. Walking distance to everything!
Stayed 3 nights in May 2022

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Glad we stayed here on first Maastricht visit
Location is perfect, and because new lockdown restrictions were imposed just before our stay, we were spared the usual street noise from tourists and diners on the square outside our window. But that also, meant that we could not enjoy the restaurant or lounges in the facility. (Pilots and crew with Fedex had their own lounge area though). Breakfast was picked up in a paper bag and room service had a limited menu. The staff made us feel welcome by offering an extra kettle and tea, however, in such a situation where occupancy is likely low, one wonders why not go the extra mile and offer an upgrade so we will rave and likely come back? The bed was fine but the bathroom could use an update -- dirty tile grout and chipped tub). Water pressure not great.
Stayed 2 nights in Dec 2021

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Divine Derlon
We really had a fabulous stay at Derlon. Staff could not have been more helpful or pleasant. Food, wine and service excellent. Beds very comfy and room well stocked with necessities. Hotel location excellent.
Stayed 2 nights in Nov 2021

10/10 Excellent

DEREK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming boutique type property
Very central location. Ideal for our work visit
Stayed 4 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Matt, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a great location. Close to parking and right in the centre of town. Room was comfortable and clean. Great buffet breakfast.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great staff. The room was spacious and fitted with an air conditioner, which gave an odd sound on a regular basis. The staff was informed and planned to take care of it. The room was very modern and comfortable.
Stayed 4 nights in Aug 2020

10/10 Excellent

M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice location in the centre of Maastricht. Helpful staff and good breakfast.
Stayed 1 night in Jun 2020

10/10 Excellent

AMAR A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel at good location
A good hotel in good location - very near to the the central location.
Stayed 2 nights in Nov 2019

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel! great lication! Loved it
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The facilities were excellent and reception ztaff most helpful.However there were not enough staff on at breakfast nor at dinner which meant that service was slow and somewhat chaotic But overall a very enjoyable stay
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
The property was excellent as were thefacilities.The staff were helpful and polite. However there were not enough staff on at breakfast and they were constantly running out of food and they were to busy totake orders
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019