I hope there's enough space to list everything. Exterior- extensive, large, deep potholes (have pictures), exterior building crumbling in areas. Elevator didnt work and had to carry heavy items up ourselves. Exercise room very limited and neither treadmill worked..staff wouldnt look at, so moved plugs around, turned it off and on and got it working myself ($50 for my unnecessary time please- ledge and carpet extremly dirty in there. Pool area, wet, used towels all over the floor at 6 am and no towels available. Staff...not only were on their phones, but did not acknowledge with eye contact or verbally. There were 2 friendly am females..wish i knew their names to give them credit. Night staff..you may as well have had the muppets working there..would have had some sort of service at least. Terrible experience and will not recommend. This is a reflection of all levels of management- horrible.