The room was very different than the room advertised. The place pictures online and what you arrive they give you a shabby room. Supposedly, the room we got was the best for a family, which for them the room was a "family room." It was in an old, unkept building. Only person can fit in the elevator. It is smaller than a phone booth! The street is very noisy and one is not able to sleep. The room has to table fans attached to the wall. In the shower a regular size person is unable to fit in. It's smaller than a closet!
Concerning the service, don't believe what is listed, either. We had to carry our luggage from the reception around the corner to another building where the rooms are located; almost half a city block away. There was a thug in the reception advising the receptionist to send us away if we didn't like the room. However, our money was not going to be reimbursed. Most of all, we were with two kids and it was past 10:30 at night to go anywhere else.
Honestly, this so-called hotel is for rats! I am very dissatisfied and disappointed with Hotels.com having this hotel advertised in its website.