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Hilton Garden Inn Jackson/Madison

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Jackson/Madison

Exterior
Lobby
Terrace/patio
Lobby
Pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • 24/7 front desk

Explore the area

Map
320 New Mannsdale Rd, Madison, MS, 39110
  • Annandale Golf Club
    9 min drive
  • Country Club of Jackson
    13 min drive
  • Mississippi Coliseum
    16 min drive
  • Madison, MS (DXE-Bruce Campbell Field)
    11 min drive

Room options

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Room

Room

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

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Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Room

Room

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Suite, 1 King Bed

Suite, 1 King Bed

  • 36 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room

Room

Room

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed

Minibar, in-room safe, iron/ironing board, free cots/infant beds

1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Room

Room

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Courtyard by Marriott Jackson Madison

Pool
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (456)
The price is NZ$296
for 1 night
includes taxes & fees
8 Jan - 9 Jan
Courtyard by Marriott Jackson Madison

About the area

Madison

With a stay at Hilton Garden Inn Jackson/Madison in Madison, you'll be within a 10-minute drive of Canopy Children's Solutions and Annandale Golf Club. .This hotel is 6.3 mi (10.2 km) from Mississippi Crafts Center and 6.6 mi (10.7 km) from Tougaloo College.

What's nearby

  • Annandale Golf Club - 9 min drive
  • Mississippi Veterans Memorial Stadium - 14 min drive
  • Mississippi Coliseum - 16 min drive
  • Mississippi State Capitol - 16 min drive
  • Jackson State University - 20 min drive

Getting around

  • Jackson Station - 17 min drive
  • Evers Intl. Airport (JAN) - 29 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive
  • ‪Moe's Southwest Grill - ‬3 min drive
  • ‪Starbucks - ‬14 min walk
  • ‪Taco Bell - ‬2 min drive

About this property

Hilton Garden Inn Jackson/Madison

Hotel in Madison with 2 restaurants and a 24-hour fitness center
Hilton Garden Inn Jackson/Madison offers 134 air-conditioned accommodations with minibars and safes. 37-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 134 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary weekday newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include a fireplace in the lobby and a banquet hall.
Grab a bite at Garden Grill, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Madison? This hotel has 1001 square feet (93 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Garden Grill - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 12.95 for adults and USD 8.95 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Garden Grill

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1001 square feet)
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Feather duvet
  • Free cots/infant beds
  • Free rollaway beds
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Minibar
  • Fridge

More

  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12.95 for adults and USD 8.95 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Jackson/Madison
Hilton Garden Inn Jackson/Madison Hotel
Hilton Garden Inn Jackson/Madison Hotel Madison
Hilton Garden Inn Jackson/Madison Madison
Hilton Garden Inn Madison Hotel Madison
Hilton Garn Inn JacksonMason
Hilton Jackson Madison Madison
Hilton Garden Inn Jackson/Madison Hotel
Hilton Garden Inn Jackson/Madison Madison
Hilton Garden Inn Jackson/Madison Hotel Madison

Hilton Garden Inn Jackson/Madison Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 577 out of 897 reviews" "
Rating 8 - Good. 215 out of 897 reviews" "
Rating 6 - Okay. 62 out of 897 reviews" "
Rating 4 - Poor. 22 out of 897 reviews" "
Rating 2 - Terrible. 21 out of 897 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Don

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it
Stayed 1 night in Sep 2024

6/10 Okay

carlton

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Ronald

Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a couple nights for a soccer tournament
Stayed 2 nights in Aug 2024

6/10 Okay

SWATI

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The bathroom looked like it had been used prior to me. There was hair in the shower. The bed was comfortable but I could hear other guest slamming doors. Disappointed
Stayed 1 night in Sep 2024

8/10 Good

Jermaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Terry

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The manager had no customer service skills. When we arrived the tv did not work. Maintenance had to replace a cable. The refrigerator did not work and had to be replace. There was no one who could help my 77 year old wife get on the wifi service offered. The telephone said we were in room 106 when actually we were in room 229. Front desk day people need to learn customer service instead of running to the GM who basically put his finger in my wife's face and told her to either shut up or he would have us escorted off the property. The list goes on but these are some of the highlights of our stay. The property is beautiful but the majority of the staff we encountered need better training. The Maintenace man I think his name was Jerome was the highlight of our stay as he actually knew how to handle the situations thrown at him and did it professionally and with a smile. I would not recommend anyone stay here until the people directly working with the customers who pay their salaries know how to interact.
Stayed 2 nights in Aug 2024

8/10 Good

Imelda

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa, Louisville

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good location, close to shopping /restaurants.easy to locate
Stayed 1 night in Aug 2024

8/10 Good

Jessica

Stayed 2 nights in Jul 2024

10/10 Excellent

Jason

Stayed 2 nights in Jul 2024

10/10 Excellent

Beth J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Dustin, Elmhurst

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel
Perfect for a tired couple traveling
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a safe feeling neighbourhood around it. Right next to a nice gas station, so it makes leaving the next day very easy and efficient.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Disappointed with most recent stay
Usually a decent and preferred place to stay. I was a bit disappointed this time. Renovations being done. Serval items were broken; Fridge in room, ice maker on all floors except 1. No pool. Room to expensive compared to available amenities.
Stayed 1 night in Jul 2024

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is really nice. So roomy too. Thank you so much. We really appreciate the wonderful service you provided us at checkin. Also, this text checking on how everything is, is a great touch!
Stayed 1 night in Jun 2024

10/10 Excellent

Classie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Adia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location with easy access to Hwy 55. Close to Costco & Walmart. Nice turtle pond in the back.
Stayed 1 night in May 2024

10/10 Excellent

Elizabeth

Travelled with family, Travelled with pets
Liked: Amenities, property conditions & facilities
Very nice property in a safe upscale area. Rooms were spacious and clean. Appreciated the comfortable beds and pillows! Would definitely stay here again.
Stayed 1 night in Jun 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Under construction.
Stayed 2 nights in Feb 2024

10/10 Excellent

Daniel

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast costs extra.
Stayed 1 night in May 2024

10/10 Excellent

Yesica

Stayed 1 night in May 2024