Holiday Inn Express Hotel & Suites San Antonio by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites San Antonio by IHG

Exterior
In-room safe, desk, iron/ironing board, cots/infant beds
Lobby
Outdoor pool
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
11400 SE Loop 410, San Antonio, TX, 78221
  • San Antonio Missions National Historical Park
    ‪5 min drive‬
  • Alamodome
    ‪11 min drive‬
  • River Walk
    ‪12 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪25 min drive‬

Room options

Suite, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 23 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

Suite, 1 Bedroom, Accessible (Communications, Accessible Tub)

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

Standard Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

  • 25 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Comm, Accessible Tub)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

San Antonio

With a stay at Holiday Inn Express Hotel & Suites San Antonio by IHG in San Antonio, you'll be within a 15-minute drive of San Antonio River and River Walk. .This hotel is 8.6 mi (13.8 km) from Henry B. González Convention Center and 8.6 mi (13.9 km) from Alamo.

What's nearby

  • San Antonio Missions National Historical Park - 5 min drive - 4.6 km
  • Alamodome - 11 min drive - 12.2 km
  • River Walk - 12 min drive - 11.7 km
  • Henry B. González Convention Center - 12 min drive - 13.8 km
  • Lackland Air Force Base - 16 min drive - 17.0 km

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 25 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Bill Miller - ‬4 min drive
  • ‪Taqueria El Tapatio De Jalisco - ‬11 min walk

About this property

Holiday Inn Express Hotel & Suites San Antonio by IHG

Hotel in San Antonio with free breakfast and a fitness center
Holiday Inn Express Hotel & Suites San Antonio by IHG offers 66 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 66 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a fitness center.
A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot
  • Rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from March 20 2025 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 10 AM to 6 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel San Antonio
Holiday Inn Express San Antonio
Holiday Inn Express Rivercenter
Holiday Inn Express Hotel Suites San Antonio
Inn Express San Antonio
Holiday Inn Express Hotel Suites San Antonio
Holiday Inn Express Hotel Suites San Antonio by IHG
Holiday Inn Express Hotel Suites San Antonio an IHG Hotel
Holiday Inn Express Hotel & Suites San Antonio by IHG Hotel

Holiday Inn Express Hotel & Suites San Antonio by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 323 out of 707 reviews
Rating 8 - Good. 217 out of 707 reviews
Rating 6 - Okay. 78 out of 707 reviews
Rating 4 - Poor. 41 out of 707 reviews
Rating 2 - Terrible. 48 out of 707 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Renny

Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Brenda

Stayed 1 night in Dec 2024

6/10 Okay

Naomi

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Ana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The first room that we got put in smelled like marijuana. It had two marijuana cigarette butts on the floor in the room. The shower was not working the handle was loose and burned us. I went to the front desk and asked for a screwdriver to tighten the handle. They then changed us to room 309. This was the worst stay ever from the rooms being dirty and then having to change rooms. Definitely a bad review and will not be staying there again.
Stayed 1 night in Dec 2024

6/10 Okay

Audrey

Travelled with family
This hotel was clean in appearance but the sheets on our bed needed to be changed because they had been slept on. There was a roach in our bathroom. One other thing I booked through Expedia at the rate of $104 per night and they charged me $129 for 1 room and $127 for the 2nd room.
Stayed 1 night in Dec 2024

8/10 Good

Antonio

Stayed 1 night in Nov 2024

4/10 Poor

Maria de Jesus

Stayed 1 night in Nov 2024

8/10 Good

Leticia, Alton

Stayed 1 night in Nov 2024

10/10 Excellent

Karina

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ruben

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Nov 2024

4/10 Poor

Camilo

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smells terrible, the towels looks like have 30 years of service, Internet never worked, really disappointed with this place, I use a lot Holiday bit this time was terrible
Stayed 1 night in Nov 2024

8/10 Good

Ivan

Liked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Christan

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was not up to date! Very outdated and not the cleanest property! Not the holiday inn express experience I’ve come to know!
Stayed 2 nights in Nov 2024

10/10 Excellent

Martin Juarez

Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Hosman

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Bianca

Stayed 1 night in Aug 2024

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

Emmanuel

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't recommend
This hotel need some upgrades , need some pest control, the only good was the breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

DEBRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF WAS VERY HELPFUL IN GETTING TAXI FROM AMTRAK
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was extremely nice
Stayed 1 night in Oct 2024

10/10 Excellent

Roel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Customer
Great experience
Stayed 1 night in Oct 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024