Grand Burstin Hotel Folkestone

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Burstin Hotel Folkestone

Reception
Coffee shop
Indoor pool
Theatre show
Standard Double Room

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

Map
The Harbour, Folkestone, England, CT20 1TX
  • Folkestone Harbour
    1 min walk
  • Quarterhouse
    4 min walk
  • Folkestone Beach
    6 min walk
  • Manston (MSE-Kent Intl.)
    48 min drive

Room options

Premier Twin Room With Sea View

  • 2 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Premier Double Room with Sea View

  • 2 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Standard Single Room

  • 2 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • 2 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Folkestone

When you a stay at Grand Burstin Hotel Folkestone in Folkestone, you'll be near the beach, within a 5-minute walk of Folkestone Harbour and Quarterhouse. .This hotel is 0.4 mi (0.6 km) from Leas Lift and 0.4 mi (0.6 km) from Lower Leas Coastal Park.

What's nearby

  • Folkestone Harbour - 1 min walk
  • Quarterhouse - 4 min walk
  • Folkestone Beach - 6 min walk
  • Leas Cliff Hall - 12 min walk
  • Sandgate Beach - 17 min walk

Getting around

  • Folkestone Harbour Station - 7 min walk
  • Gatwick Airport (LGW) - 90 min drive

Restaurants

  • ‪Steep Street Coffee House - ‬4 min walk
  • ‪Harbour Fish Bar - ‬2 min walk
  • ‪Marleys - ‬4 min walk
  • ‪The British Lion - ‬6 min walk
  • ‪Folklore - ‬3 min walk

About this property

Grand Burstin Hotel Folkestone

Hotel in Folkestone with 2 restaurants and a nightclub
Grand Burstin Hotel Folkestone offers 550 accommodations with coffee/tea makers and complimentary toiletries. Televisions come with satellite channels.

Bathrooms include shower/tub combinations. This Folkestone hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 550 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including a nightclub, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite to eat at Harbour Restaurant, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:00 AM.
Harbour Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Victorian Restaurant - This restaurant serves breakfast, lunch, and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 7:00 AM–9:00 AM on weekends: GBP 12-15.00 for adults and GBP 6-10.00 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Harbour Restaurant
  • Victorian Restaurant

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • Arcade/games room
  • Indoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Burstin
Burstin Hotel
Folkestone Grand Burstin
Folkestone Grand Burstin Hotel
Folkestone Grand Hotel
Grand Burstin Folkestone
Grand Burstin Hotel Folkestone
Hotel Burstin
Burstin Folkestone Hotel
Burstin Hotel Folkestone
Grand Burstin Hotel Folkestone, Kent, UK
Hotel Grand Burstin
Grand Burstin Hotel
Grand Burstin
Burstin Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel
Grand Burstin Hotel Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel Folkestone

Grand Burstin Hotel Folkestone Reviews

Reviews

6.6
Rating 10 - Excellent. 302 out of 1204 reviews" "
Rating 8 - Good. 302 out of 1204 reviews" "
Rating 6 - Okay. 237 out of 1204 reviews" "
Rating 4 - Poor. 151 out of 1204 reviews" "
Rating 2 - Terrible. 212 out of 1204 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was wonderful. We arrived later in the evening and the chef kept the kitchen open for us. The staff could see we were exhausted and brought our dinner directly to our room despite not offering in-room dining. Wonderful stay!
Stayed 1 night in Sep 2024

4/10 Poor

Stuart

Stayed 1 night in Sep 2024

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Cheap and cheerful, staff were helpful, food was good, the room looked a bit tired but clean, tidy and warm, with an amazing view over the harbour
Stayed 1 night in Sep 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended and close to shops and sightseeing.
Despite reading a few negative reviews and thinking of budget this hotel delivers. Great reception area and the property especially, has spaciousness on it's side. Great for limited mobility it was right next to the harbour/arm. Staff helpful, quick, inviting and friendly. Room did need a minor uplift but looked like some of this had been actioned. Highly recommended and fantastically reasonably priced for people on a budget.
Stayed 3 nights in Sep 2024

8/10 Good

Alan

Liked: Staff & service
Glory days
The hotel is a a reminder of it's hayday. I can't complain about the home (guests that wat up at 6am to watch soaps is a different story) but if you want Hilton quality, stay at the Hilton, if you want a bed for the night with dated decor.... Perhaps a little unfair, to referb this massive hotel it would have to be done floor by floor, but by the time they have done, the previous floors would be outdated. It's an odd one, I believe if you had each floor as a theme floor they would have more success but it does feel like the hotel is catered for the 1/2 pint shandy coach tours but has potential to be boutique and budget.
Stayed 1 night in Sep 2024

8/10 Good

Vivian

Liked: Cleanliness, staff & service, amenities
I enjoyed my stay thank you very much
Stayed 2 nights in Sep 2024

8/10 Good

richard

Stayed 1 night in Sep 2024

2/10 Terrible

Christina

Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Freiby

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Low quality venue and rooms, but the aarea around the hotel were awesome. Not many options to stay around the area, but recommend visiting just for Folkstone Harbour experience.
Stayed 2 nights in Sep 2024

6/10 Okay

JAROSLAW

I like that place
Stayed 1 night in Aug 2024

6/10 Okay

Simon

Liked: Staff & service
Was one of the cheaper places in Folkestone. Great convenient location near the harbour and a short uphill walk to the Town. Suitable for the purpose of getting your head down for a few hours, bathroom and room clean. Breakfast wasnt anything to shout about, but stopped a gap. Place just feels a bit dated, even saw the Congo go through the bar one night... Sort of reminds me of a caravan park.. No complaints about the place.. just wasn't that appealing for me.
Stayed 1 night in Aug 2024

6/10 Okay

David

Travelled with group
Disliked: Staff & service
Good enough.
Probably gets a bad rap but I found it fine given the price and for how long I was there. Room seemed clean, view was awesome. Reception was efficient. Massive hotel probably seen it’s best days but I’d go back.
Stayed 1 night in Sep 2024

4/10 Poor

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lift is next to my room and you could hear it going up and down.
Stayed 1 night in Sep 2024

6/10 Okay

Nick

Disliked: Property conditions & facilities
It is what it is for the price. Beds where rock hard.
Stayed 1 night in Sep 2024

4/10 Poor

Douglas

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lack of control of noise outside hotel lobby.
Very happy with our stay but the noise from other guests at the hotel shouting outside the lobby doors that went on until 3am kept us awake so that by morning we were exhausted from lack of sleep. Surely something can be done to stop this. It spoilt our stay.
Stayed 1 night in Sep 2024

6/10 Okay

Allan

Travelled with partner
Liked: Cleanliness, staff & service
Booked a double, got a twin.
Stayed 1 night in Sep 2024

6/10 Okay

Stuart

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dated hotel. They do seem to be doing it up tho l, you can hear your neighbours TV and whatever they are doing
Stayed 1 night in Sep 2024

6/10 Okay

Helen

Travelled with group
The room was ok. However the drunk person kicking and banging on a door to another room and screaming was not desirable. It took the staff a very long time to deal with the problem. Ruined a lot of peoples sleep
Stayed 1 night in Aug 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Its really improved since a few years back
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Stayed 1 night in Aug 2024

4/10 Poor

Nicola

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is dated and needs lots of improvement We’ve been a few times and decided to upgrade to premier double room hoping there was nicer modern rooms but the room was worst then some we’ve had The balcony was held up by scaffolding all rusty and not looking safe and concrete base full of bird poo. The furniture and decoration is poor standard and dated. The room looks like it needs a proper clean and painting Been to lot better accommodation and not paid these prices To top it off the car park was rammed and no where to park even though they charge u £5 a day when u check in Will not be returning to this hotel again even though in a good central location
Stayed 2 nights in Aug 2024

6/10 Okay

Wendy

Business traveller
Needs an update very unclear in places and the place looks more like a prison with locked doors into each wing it could be renamed? Very poor for the 20 th century
Stayed 4 nights in Aug 2024