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The Carlton Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Carlton Hotel

Family Room (Deluxe)
Dinner served
Terrace/patio
Staircase
Hallway

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

Map
16/19 The Leas, Folkestone, England, CT20 2DU
  • Lower Leas Coastal Park
    1 min walk
  • Leas Cliff Hall
    2 min walk
  • Leas Lift
    8 min walk
  • Manston (MSE-Kent Intl.)
    47 min drive

Room options

View all photos for Comfort Double Room, Sea View

Soundproofing, free WiFi, bed sheets

Comfort Double Room, Sea View

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (Deluxe)

Family Room (Deluxe)

Family Room (Deluxe)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room

Double Room

Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Sea View

Flat-screen TV

Double Room, Sea View

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Sea View

Soundproofing, free WiFi, bed sheets

Twin Room, Sea View

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Extra bed)

Soundproofing, free WiFi, bed sheets

Double Room (Extra bed)

  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

Similar properties

Exterior

Grand Burstin Hotel Folkestone

Pool
Pet-friendly
Free WiFi
Restaurant
3.3 out of 5, (1198)
The price is NZ$170
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Grand Burstin Hotel Folkestone

About the area

Folkestone

With a stay at The Carlton Hotel, you'll be centrally located in Folkestone, within a 15-minute drive of Dover Western Docks Cruise Terminal and Dover Castle. .This hotel is 0.1 mi (0.1 km) from Lower Leas Coastal Park and 0.1 mi (0.2 km) from Leas Cliff Hall.

What's nearby

  • Leas Cliff Hall - 2 min walk
  • Folkestone Harbour - 11 min walk
  • Sandgate Beach - 11 min walk
  • Folkestone Beach - 15 min walk
  • Dover Western Docks Cruise Terminal - 12 min drive

Getting around

  • Folkestone Central Station - 11 min walk

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪The Bouverie Tap - ‬4 min walk
  • ‪Papa's Fish & Chips - Sandgate Road - ‬3 min walk
  • ‪Butty's - ‬5 min walk
  • ‪Gourmet Kitchen - ‬4 min walk

About this property

The Carlton Hotel

Victorian hotel with a 24-hour front desk and a restaurant
The Carlton Hotel offers 70 accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Folkestone hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Stay in one of 70 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this Victorian hotel include a fireplace in the lobby, a picnic area, and a banquet hall.
You can enjoy a meal at the restaurant serving the guests of The Carlton Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Onsite venue - This restaurant serves dinner only. Reservations are required.

Languages

English, French, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–9:30 AM: GBP 5 for adults and GBP 5 for children
  • 1 restaurant
  • 1 bar

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms - 2

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 5 for adults and GBP 5 for children
  • Late check-out fee: GBP 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Carlton Folkestone
Carlton Hotel Folkestone
The Carlton Hotel Hotel
The Carlton Hotel Folkestone
The Carlton Hotel Hotel Folkestone

The Carlton Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 130 out of 1002 reviews" "
Rating 8 - Good. 202 out of 1002 reviews" "
Rating 6 - Okay. 259 out of 1002 reviews" "
Rating 4 - Poor. 171 out of 1002 reviews" "
Rating 2 - Terrible. 240 out of 1002 reviews" "

5.6/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frills good old customer service with a clean room, free parking and a great price!
Stayed 1 night in Sep 2024

6/10 Okay

Oliver

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Budget hotel, it is what it is..... My sister's room had an actual slope in the room as it looked like the floor was collapsing!
Stayed 1 night in Sep 2024

8/10 Good

Gina

Stayed 1 night in Aug 2024

4/10 Poor

Jack

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Mushrooms and black mould growing on the walls. Hot water barely works, water pressure was awful and made to feel unwelcome by management. All in all avoid this place
Stayed 5 nights in Sep 2024

6/10 Okay

Anne

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Ron

Stayed 1 night in Aug 2024

8/10 Good

MALCOLM

Liked: Cleanliness, staff & service
The young lady on reception was a credit to the establishment.
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Travelled with family and small children
Liked: Staff & service
We were happy with our stay. For £80 and our family for 1 night as a stopover before France it was fine. The decor isn't modern or flash so don't expect too much and water pressure in the taps was pretty awful in honesty. But the staff at check inn were nice and polite.
Stayed 1 night in Aug 2024

6/10 Okay

Sheila

Liked: Staff & service, amenities
Bedroom very small. Beautiful area .
Stayed 1 night in Aug 2024

6/10 Okay

Nijole

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Carleigh

Disliked: Amenities
Receptionist/Bar man was amazing, could not fault his service at all. Bed was broken, dipped in the middle and left us both with a sore back the next morning, was meant to be a queen but it was definitely only a double. Shower was broken, attachment to turn off shower was faulty and I ended up very wet trying to switch it to the taps. Shower constantly leaking throughout the night. Bar could do with being a bit more stocked up, ran out of vodka.
Stayed 1 night in Aug 2024

6/10 Okay

Turker

Stayed 2 nights in Aug 2024

8/10 Good

Normunds

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Marina

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Rhys

Disliked: Cleanliness, property conditions & facilities
Arrived at the hotel to a ply wood headboard on the bed very strange smells and generally dirty, booked a different hotel within 5 minuets of being there and left!
Stayed 1 night in Aug 2024

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet place for holidays with stunning view so the plus point for this place everything’s on walking distance and the hotel staff was very nice and friendly.
Stayed 2 nights in Aug 2024

4/10 Poor

Vicky

Disliked: Cleanliness, property conditions & facilities
The bathroom needs updating - hardly any water pressure in our room. Had to ask for extra towels as only provided for one person. Bedding (valance) was ripped.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money, nice staff, recommendable
Very friendly and accommodating staff. Facilities Ok, old grand building but a bit outdated, anyway very good value for money considering budget range. Wonderful views, great location and very nice experience overall. Our little girls loved it.
Stayed 1 night in Aug 2024

8/10 Good

Ifeanyi

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

6/10 Okay

Steve

Travelled with group
Disliked: Property conditions & facilities
Properties generally poorly maintained the room had a massively sloping floor. Quite dirty. Lots of stains and marks. Needs a lot of money spent on it and some serious TLC
Stayed 1 night in Aug 2024

2/10 Terrible

Patrizia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
L'hotel potrebbe essere un gioiellino ma purtroppo è sporco e in decadenza. Il letto è comodo ma il bagno è inutilizzabile, lo scarico non funziona bene ed è molto vecchio e macchiato. Il personale però è simpatico e abbiamo dormito bene.
Stayed 1 night in Aug 2024

2/10 Terrible

Miles

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

VANDA

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Below average
Very dated needs a good overhaul Bedding was clean . No table to make tea had to use the floor to boil kettle. Fireplace to make the tea. Shower leaked needed to be taken off its rail an laid in the bath to stop the carpet getting soaked .
Stayed 1 night in Aug 2024

8/10 Good

Damien

Travelled with group
Liked: Cleanliness, staff & service
Showers had no holding mechanism. Everything else was good and great value for money
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort
Cold showers!!!!!!
No hot water and beds need replacing as a bit lumpy and springs in your back. Okay for a night but needs work.
Stayed 4 nights in Jun 2024