Hilton Garden Inn Dallas Richardson

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Dallas Richardson

Lobby
Exterior
Breakfast and dinner served
Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
Room, 2 Queen Beds

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • Room service
  • Parking available
  • Bar
  • Pool

Explore the area

Map
1001 W. President George Bush Highway, Richardson, TX, 75080
  • University of Texas at Dallas
    5 min drive
  • CityLine
    5 min drive
  • Methodist Hospital Campus for Continuing Care
    6 min drive
  • Dallas, TX (ADS-Addison)
    12 min drive

Room options

Suite, 1 King Bed with Sofa bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Mobility & Hearing Accessible (bathtub)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Mobility & Hearing Accessible (Bathtub)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Mobility & Hearing Accessible (RI Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Mobility & Hearing Accessible (bathtub)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Richardson

With a stay at Hilton Garden Inn Dallas Richardson, you'll be centrally located in Richardson, a 5-minute drive from University of Texas at Dallas and 13 minutes from Galleria Dallas. .This hotel is 14.2 mi (22.8 km) from Southern Methodist University and 11.1 mi (17.8 km) from Legacy West.

What's nearby

  • University of Texas at Dallas - 5 min drive
  • Eisemann Center for the Performing Arts - 5 min drive
  • CityLine - 5 min drive
  • Baylor Scott & White The Heart Hospital - 7 min drive
  • Galleria Dallas - 13 min drive

Getting around

  • Downtown Plano Station - 5 min drive
  • Dallas Medical-Market Center Station - 27 min drive
  • Love Field Airport (DAL) - 32 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬6 min drive
  • ‪Northside Drafthouse & Eatery - ‬4 min drive
  • ‪Starbucks - ‬19 min walk
  • ‪Golden Chick - ‬18 min walk

About this property

Hilton Garden Inn Dallas Richardson

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Hilton Garden Inn Dallas Richardson offers 125 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LCD televisions come with premium satellite channels.

This Richardson hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 125 air-conditioned rooms featuring microwaves and LCD televisions. Complimentary wired internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Grab a bite to eat at Garden Grille and Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Richardson? This hotel has 2520 square feet (234 square meters) of space consisting of a conference center and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Garden Grille and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.00 per stay), Free wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Motorhome/coach/lorry parking (free) on site
  • Self parking on site (USD 3.87 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 12.50 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Garden Grille and Bar

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2520 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Firepit
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Renovated entire property – July 2021
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 43-inch LCD TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.75 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12.50 per person
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Self parking fee: USD 3.87 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 7:00 AM to 11:00 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Dallas Hotel Richardson
Hilton Garden Inn Dallas Richardson
Hilton Garden Inn Richardson
Hilton Garden Inn Richardson Dallas
Hilton Garden Inn Dallas / Richardson Hotel Richardson
Hilton Garden Inn Dallas Richardson Hotel
Hilton Garn Dallas Richardson
Hilton Dallas Richardson
Hilton Garden Inn Dallas Richardson Hotel
Hilton Garden Inn Dallas Richardson Richardson
Hilton Garden Inn Dallas Richardson Hotel Richardson

Hilton Garden Inn Dallas Richardson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 926 reviews" "
Rating 8 - Good. 216 out of 926 reviews" "
Rating 6 - Okay. 86 out of 926 reviews" "
Rating 4 - Poor. 49 out of 926 reviews" "
Rating 2 - Terrible. 36 out of 926 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean, close to campus
Stayed 3 nights in Aug 2024

8/10 Good

sunil

Stayed 1 night in Aug 2024

2/10 Terrible

Yvette

Business traveller
Disliked: Staff & service
The air conditioning was not working properly on my room. It was 100 degrees outside and my room was at 78 degrees. I reported it to the desk and a maintenance man did not check it until the next morning. So uncomfortable I did not sleep well. Even after maintenance it did not get any cooler. They offered me to move to another hotel without an immediate refund.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bina

Travelled with family
Great staff
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and amenities while visiting son at UTD
Stayed 2 nights in Aug 2024

6/10 Okay

Michael, Houston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
While a nice property, the service was limited. Only 2 people working after 3:30 pm. Very limited dining and bar options. Not a particularly good value. Nice property but expensive for what is offered.
Stayed 1 night in Aug 2024

2/10 Terrible

Sean

Disliked: Cleanliness, property conditions & facilities
We had booked 2 rooms. One of the rooms was muggy. No option to change given hotel fully booked; no compensation for inconvenience. Compliant filed with staff as soon as stepped into the room. I will not stay at this hotel ever. Thanks.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place. This was a quick trip and hotel was close to UTDallas. Kinda isolated from other places and breakfast was extra $15 Ordered drinks and dinner at bar. Ok but pricey.
Stayed 1 night in Jul 2024

10/10 Excellent

Naveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay
Stayed 3 nights in Jul 2024

8/10 Good

Lonny

Liked: Amenities
Good
Stayed 2 nights in Aug 2024

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They are a mess
We requested the room to be defeathered due to a severe allergy. Called Hilton directly ahead of arriving and confirmed this with them. Room was full of feathers, housekeeping was already gone for the day so we were unable to stay at the hotel. Instead of management taking accountability for the error they attempted to turn it around on me saying feathers were removed. Later admitting they left the feather pillows in the room. Ultimately advised they were unable to accommodate that request on short notice.
Stayed 1 night in Aug 2024

10/10 Excellent

Madhavi

Stayed 1 night in Jul 2024

10/10 Excellent

Bhargav

Stayed 1 night in Aug 2024

10/10 Excellent

Amiri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Jacqueline

Stayed 3 nights in Jul 2024

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was nice. No issues. Easy checkin and check out. Very clean.
Stayed 1 night in Jul 2024

8/10 Good

megumi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor customer service
my husband was charged for breakfast even though the breakfast was included in the reservation I made for him The front desk forgot to give my husband a coupon that was the reason he was charged I requested a refund for the charge back to the credit card But the answer was not I was being to told that the system to refund has been unable It was very poor customer service and we didn't get our money back
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
POOR SERVICE, Ok location. Swimming pool smelled
No complimentary breakfast. Went for coffee, both times coffee was over and they did not even make an effort to refill. Can't get basic coffee at a Hilton ?????
Stayed 3 nights in Jul 2024

10/10 Excellent

Masami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good locations
Location is convenient and safe. We visit at Dallas for campus tours. We were so busy that couldn't use indoor pool and gyms. The price is affordable, and stuffs are very friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Alexnader

Stayed 2 nights in Jun 2024

10/10 Excellent

Farida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Phillip

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Timothy

Business traveller
Disliked: Staff & service, property conditions & facilities
Wrong from checkin to checkout.
Normally I don’t fill these out. But, from the time I checked in, everything went wrong. It took 35 minutes to check in, the desk clerk was sick and dripping fluids all over the keys, the refrigerator didn’t work, the ac wouldn’t go below 71, and when I asked for my room to be serviced while I was out for the day on my second day, it never got done. Then, later in the evening, room service knocked on my door when I had my “do not disturb” sign out. Not up to Hilton/GI standards.
Stayed 2 nights in Jul 2024