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Best Western Plus Welcome Hotel Frankfurt

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Welcome Hotel Frankfurt

Reception
Terrace/patio
Exterior
Superior Room, 1 Single Bed
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
Leonardo-da-Vinci-Allee 2, Frankfurt, HE, 60486
  • Frankfurt Trade Fair
    8 min walk
  • Congress Center Messe Frankfurt
    19 min walk
  • Festhalle Frankfurt
    3 min drive
  • Frankfurt (FRA-Frankfurt Intl.)
    16 min drive

Room options

View all photos for Superior Room, 1 Single Bed

Superior Room, 1 Single Bed

Superior Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds, Refrigerator

Deluxe Room, 2 Single Beds, Refrigerator | Bathroom

Deluxe Room, 2 Single Beds, Refrigerator

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Single Beds, Refrigerator

Junior Suite, 2 Single Beds, Refrigerator

Junior Suite, 2 Single Beds, Refrigerator

  • Sleeps 2
  • 2 Twin Beds

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Single Room

  • Sleeps 1

Double Room

  • Sleeps 2

Twin Room 1/2 Pax

  • Sleeps 2

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About the area

Frankfurt

With a stay at Best Western Plus Welcome Hotel Frankfurt in Frankfurt (Innenstadt II), you'll be within a 5-minute drive of Frankfurt Trade Fair and Congress Center Messe Frankfurt. .This spa hotel is 5.5 mi (8.8 km) from Deutsche Bank Park and 1.3 mi (2.1 km) from Festhalle Frankfurt.

What's nearby

  • Frankfurt Trade Fair - 8 min walk - 0.7 km
  • Congress Center Messe Frankfurt - 19 min walk - 1.6 km
  • Festhalle Frankfurt - 3 min drive - 2.2 km
  • Skyline Plaza - 4 min drive - 3.0 km
  • Alte Oper - 5 min drive - 4.2 km

Getting around

  • Leonardo-da-Vinci-Allee Tram Stop - 1 min walk
  • Frankfurt am Main West Station - 18 min walk
  • Frankfurt Airport (FRA) - 16 min drive

Restaurants

  • ‪Restaurant Stremma - ‬12 min walk
  • ‪Restaurant Veranda - ‬8 min walk
  • ‪Restaurant Verdino - ‬10 min walk
  • ‪wunderBar Lounge - ‬8 min walk
  • ‪Ong Tao - Vietnamesisches Restaurant & Bar - ‬5 min walk

About this property

Best Western Plus Welcome Hotel Frankfurt

Pet-friendly hotel connected to the convention center in Innenstadt II with a full-service spa
Best Western Plus Welcome Hotel Frankfurt offers 173 accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. This Frankfurt hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Softwellnessbereich. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 173 guestrooms featuring espresso makers. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite for lunch at the hotel's restaurant, View, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Frankfurt? This hotel has 3358 square feet (312 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
View - This restaurant serves lunch only.
Mellis - This bistro serves dinner only.
Room service (during limited hours) is available.

Languages

Arabic, English, Filipino, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 25.00 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: EUR 23 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • View
  • Mellis

Things to do

  • Bike parking
  • Bike storage
  • Fitness centre
  • Full-service spa
  • Private picnics
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (3358 square feet)
  • Meeting rooms - 6

Outdoors

  • Terrace

Spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 84
  • Hand-held shower head
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 112
  • Height-adjustable showerhead
  • Tile flooring in public areas
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 112
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Covered self parking fee: EUR 25.00 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: EUR 5.00 per person, per day and includes use of: sauna; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Welcome Frankfurt
Welcome Hotel Frankfurt
Welcome Hotel Frankfurt
Best Plus Welcome Frankfurt
Best Western Plus Welcome Hotel Frankfurt Hotel
Best Western Plus Welcome Hotel Frankfurt Frankfurt
Best Western Plus Welcome Hotel Frankfurt Hotel Frankfurt

Best Western Plus Welcome Hotel Frankfurt Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 292 out of 741 reviews" "
Rating 8 - Good. 306 out of 741 reviews" "
Rating 6 - Okay. 86 out of 741 reviews" "
Rating 4 - Poor. 36 out of 741 reviews" "
Rating 2 - Terrible. 21 out of 741 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Roei

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Room was great. Free coffe and fruit at the entrance lobby. Spa was locked :-/
Stayed 3 nights in Jul 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to grocery store. Easy to get around by transit
Stayed 6 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Alva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient
Stayed 2 nights in Jun 2024

8/10 Good

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

4/10 Poor

Mitat

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place but construction on some side of the hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Laetitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel
Nice bedroom on the last floor! Very friendly and helpful staff. Great breakfast. Well located with the bus and tram just across the street. Everything is perfect!
Stayed 1 night in May 2024

4/10 Poor

Surpreet

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Found a needle in the bed. The bedsheet was not changed, after asking them to. It was already dirty, when we arrived at the hotel. After telling the staff about it, they said the housekeeping is not here anymore and they can’t do anything about it. We were there for 2,5 days and I slept without a blanket. The only nice person in the staff, was a young, tall boy in the early shift and the indian guy in the night shift.
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Stayed 6 nights in Apr 2024

8/10 Good

Tsenguunjav

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Rizkallah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a couple of nights. Value for money perfect.
Stayed 1 night in Mar 2024

6/10 Okay

Jayesh

Business traveller
Liked: Cleanliness, staff & service
Deliberate overcharging
Incredibly disappointed as I paid booked and paid for 3 Junior Suites for 3 nights to accommodate 5 colleagues on a business trip. On arrival we were told that there were no Junior Suites available and we would be given 3 Standard Rooms instead. The receptionist confirmed that there was a substantial difference in the room rate between a Junior Suite and a Standard Room and that they could not refund the difference themselves as I had made a booking via Exepedia (I thought I made and paid for the booking via this site) and they would have to make the refund. On my return, I informed Hotels.com of the situation and asked for the appropriate refund. They said they would aske the hotel for the amount and 2 days later replied that the hotel refused to entertain a refund and there was nothing they could do. This is unbelievable. They offered, reserved and took payment for a Suite and on arrival only provided a Standard Room. Knowing that with the city totally flooded by visitors to the largest trade fair in the world there was no rooms available anywhere in the center of the city, we had no option. This is the worst billing experience i've had at any hotel anywhere and Best Western should be ashamed of scamming extra money from guests by falsely charging for rooms they did not provide. I will be taking this up with my credit card company to get satisfaction.
Stayed 3 nights in Jan 2024

10/10 Excellent

Salman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

T

Stayed 3 nights in Jan 2024

10/10 Excellent

Markus

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

6/10 Okay

Gunchul

Stayed 2 nights in Dec 2023

10/10 Excellent

SANGWOOK

Stayed 4 nights in Nov 2023

10/10 Excellent

Ruben

Stayed 1 night in Oct 2023

10/10 Excellent

gerard

Stayed 3 nights in Oct 2023

10/10 Excellent

Tino

Stayed 1 night in Oct 2023

8/10 Good

Farshad

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfort . I'll go again.
Stayed 2 nights in Oct 2023